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Customer Questions & Answers

  • All(18)
  • Product Information(15)
  • Stock Status(1)
  • Payment(1)
  • About Shipping
  • Others
Q

I would like to know if this box can support netflix apk. Becouse mine does not accept my user name and password

By ioannia Feb-08/2019 16:43:18

A

Hello Ioannia,


This box can support netflix apk.

Q

is this in stock?

By galean Jan-19/2019 04:46:40

A

Hello Galean,


This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Q

Does it comes with android TV OS or regular android 7.1 OS?

By Jose Nov-16/2018 11:22:48

A

Hello Jose,


Please note that it is Android 7.1.

Let me know if you need any further assistance. 


Q

can it be updated to latest Android?

By johnshaft64 Nov-12/2018 07:57:22

A

Hello Johnshaft64,


Currently, the latest Android is only version 7.1.


Q

can I install Kodi and other similar apps?

By LAVRAMID Nov-06/2018 14:06:28

A

Hello LAVRAMID,


Yes, you can install Kodi and other similar apps.

Q

i buy 2 pcs. i see in the reviews this box have Android TV os. can you confirm this?

By Daniele Nov-05/2018 13:01:32

A

Hello Daniele, 

Thank you for your inquiry.  

 Yes,it is Android 7.1.

Q

does it have kodi and mobdro installed

By Declan O Callaghan Oct-30/2018 16:54:54

A

Hello Declan,


Please note that non-ATV firmware is pre-installed with kodi, called TV Center. mobdro is not pre-installed.

Let me know if you need any further assistance. 


Q

What tv Chanel’s can you se with it?

By Robin Oct-29/2018 10:15:00

A

Hello Robin, 

Thank you for your inquiry.

You can watch TV with TV Center youtube NETfilx, or you can download other APK yourself.

Q

do this support .mkv video format by default? or we should install any android media player for that?

By Prinson george Sep-25/2018 13:46:11

A

Hello Prinson, 
Thanks for your inquiry.

It can support MKV format.

Q

funciona em português?

By gustavo Sep-18/2018 20:47:21

A

Hello Gustavo,


The language option is in Portuguese.

Q

I would like to know if this box can support netflix apk. Becouse mine does not accept my user name and password

By ioannia Feb-08/2019 16:43:18

A

Hello Ioannia,


This box can support netflix apk.

Q

Does it comes with android TV OS or regular android 7.1 OS?

By Jose Nov-16/2018 11:22:48

A

Hello Jose,


Please note that it is Android 7.1.

Let me know if you need any further assistance. 


Q

can it be updated to latest Android?

By johnshaft64 Nov-12/2018 07:57:22

A

Hello Johnshaft64,


Currently, the latest Android is only version 7.1.


Q

can I install Kodi and other similar apps?

By LAVRAMID Nov-06/2018 14:06:28

A

Hello LAVRAMID,


Yes, you can install Kodi and other similar apps.

Q

i buy 2 pcs. i see in the reviews this box have Android TV os. can you confirm this?

By Daniele Nov-05/2018 13:01:32

A

Hello Daniele, 

Thank you for your inquiry.  

 Yes,it is Android 7.1.

Q

does it have kodi and mobdro installed

By Declan O Callaghan Oct-30/2018 16:54:54

A

Hello Declan,


Please note that non-ATV firmware is pre-installed with kodi, called TV Center. mobdro is not pre-installed.

Let me know if you need any further assistance. 


Q

What tv Chanel’s can you se with it?

By Robin Oct-29/2018 10:15:00

A

Hello Robin, 

Thank you for your inquiry.

You can watch TV with TV Center youtube NETfilx, or you can download other APK yourself.

Q

do this support .mkv video format by default? or we should install any android media player for that?

By Prinson george Sep-25/2018 13:46:11

A

Hello Prinson, 
Thanks for your inquiry.

It can support MKV format.

Q

box support English

By mohd sharik Sep-13/2018 07:57:29

A

Hello Mohd, 
It supports English.

Let me know if you need any help.

Q

Is there Japanese in the languages ​​supported by this product?

By taka Sep-05/2018 11:33:03

A

Hello Taka,


There is Japanese in the languages supported by this product.




Q

is this in stock?

By galean Jan-19/2019 04:46:40

A

Hello Galean,


This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Q

payment methods

By mike Aug-31/2018 01:21:40

A

Hello Mike,

 

Gearbest accepts the following safe and secure payment methods:

1. PayPal

2. Credit card via PayPal

3. Wire transfer

4. Western Union

5. Boleto Bancario via Ebanx


Available payment methods depend on your country. Please add items to your cart and click "Proceed to checkout". Choose your destination country for a list of the available payment methods. 


If you would like to pay by wire transfer or Western Union, please contact us for further details.


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!