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Customer Questions

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  • Product Information(8)
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Q

How do you turn on the bluetooth

By Matej Jan-09/2019 09:42:13

A
Hello Matej, Sorry,it does not support bluetooth .
Q

In the instruction manual it says to charge 5h but then later it says you have to charge it for 12h after first 3 times of full usage? How long do i have to charge it before first use? 5 or 12h? thanks

By Mahoney87 Jan-08/2019 13:21:26

A
Hello Mahoney87,   Charged for 12 hours in the first three times, then only 5 hours each time is enough.
Q

Is the HEPA filter washable?

By Saulius Dec-15/2018 17:05:10

A
Hello Saulius,Yes, the  HEPA filter is washable.
Q

What parts come with the vacuum cleaner? Is there a smaller tube?

By yair Nov-25/2018 12:05:34

A
Hello Yair, This item contains :1 x Vacuum Cleaner Host, 1 x Anto-mite Brush, 1 x Floor Brush, 1 x Hair Brush, 1 x Flat Sucker, 1 x Charging Base, 1 x Adapter, 1 x Battery Pack, 1 x Conductive Metal Tube .
Q

Me gustaría saber si tiene enchufe europeo

By Begoña Nov-23/2018 09:57:42

A
Hello Begoña, The item 279665101 is EU plug.
Q

How many filters ? is it washable filters?

By Minh Nov-21/2018 15:00:55

A
Hello Minh, Thanks for your inquiry.Only one, it can be washed.
Q

Is it an international version? What is the power supply voltage and socket?

By Roman Nov-19/2018 11:37:06

A
Hello Roman,Yes,it an international version.It is 230V-240V.
Q

What vacuum cleaner has the wind pressure in Pa? 18,500Pa?

By Damian Nov-15/2018 20:28:00

A
Hello Damian,Please note that it is 17000Pa.Let me know if you need any further assistance.