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Customer Questions & Answers

  • All(10)
  • Product Information(7)
  • Stock Status
  • Payment
  • About Shipping(1)
  • Others(2)
Q

hello.. does it come with any warranty??

By Thomas Dec-31/2018 10:52:36

A

Hello Thomas
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

how many cores

By hamza altın Dec-28/2018 09:07:01

A

Hello hamza,

For your issue, please kindly note:

CPU Series: Core i5    



Q

Does it contains 1 x 4 Gb OR 2 x 2 Gb ram ? You didn't answer to this question from Kostis. Thank you.

By NoirSaphir Dec-21/2018 11:38:04

A

Hello NoirSaphir, 
Largest RAM Capacity: 32GB 
RAM: 4GB 
RAM Slot Quantity: Two 
RAM Type: DDR4

Q

It’s windows?

By Paula Dec-08/2018 02:48:02

A

Hello Paula, 
This item is Xiaomi Mi Notebook Ruby 15.6 inch Windows 10 .

Q

How many ram slot does the laptop have?

By Franz Nov-23/2018 13:27:51

A

Hello Franz, 
This item is 4GB RAM 128GB SSD + 1TB HDD .It has 2 RAM slots .

Q

Does this computer include windows 10?

By woo Nov-23/2018 10:27:12

A

Hello woo, 
Yes,it does.

Q

Does it contains one module of 4 gb ram or 2 of 2gb ram?

By kostis Nov-20/2018 10:06:41

A

Hello Kostis, 
Thanks for your inquiry.

RAM: 4GB 

Q

How long it will take a shipping to Spain?

By Moises Nov-16/2018 18:44:31

A

Hello Moises,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

In Product description it says "CPU: Intel Core i5-8250U" but in images it says 8th generation intel CoreTM i7. So, which is it?! i5 or i7?

By Cunha Oct-01/2018 00:34:48

A

Hello Cunha, 


Basic Information

Brand: Xiaomi 
CPU: Intel Core i5-8250U 
CPU Brand: Intel 
CPU Series: Core i5    


Let me know if you need any help.

Q

Is this support Chinese language only? Can I change to another language?

By ryu Sep-12/2018 00:37:51

A

Hello Ryu,
You could download other languages.

Q

hello.. does it come with any warranty??

By Thomas Dec-31/2018 10:52:36

A

Hello Thomas
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Does it contains 1 x 4 Gb OR 2 x 2 Gb ram ? You didn't answer to this question from Kostis. Thank you.

By NoirSaphir Dec-21/2018 11:38:04

A

Hello NoirSaphir, 
Largest RAM Capacity: 32GB 
RAM: 4GB 
RAM Slot Quantity: Two 
RAM Type: DDR4

Q

How many ram slot does the laptop have?

By Franz Nov-23/2018 13:27:51

A

Hello Franz, 
This item is 4GB RAM 128GB SSD + 1TB HDD .It has 2 RAM slots .

Q

Does this computer include windows 10?

By woo Nov-23/2018 10:27:12

A

Hello woo, 
Yes,it does.

Q

Does it contains one module of 4 gb ram or 2 of 2gb ram?

By kostis Nov-20/2018 10:06:41

A

Hello Kostis, 
Thanks for your inquiry.

RAM: 4GB 

Q

In Product description it says "CPU: Intel Core i5-8250U" but in images it says 8th generation intel CoreTM i7. So, which is it?! i5 or i7?

By Cunha Oct-01/2018 00:34:48

A

Hello Cunha, 


Basic Information

Brand: Xiaomi 
CPU: Intel Core i5-8250U 
CPU Brand: Intel 
CPU Series: Core i5    


Let me know if you need any help.

Q

Is this support Chinese language only? Can I change to another language?

By ryu Sep-12/2018 00:37:51

A

Hello Ryu,
You could download other languages.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

How long it will take a shipping to Spain?

By Moises Nov-16/2018 18:44:31

A

Hello Moises,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

how many cores

By hamza altın Dec-28/2018 09:07:01

A

Hello hamza,

For your issue, please kindly note:

CPU Series: Core i5    



Q

It’s windows?

By Paula Dec-08/2018 02:48:02

A

Hello Paula, 
This item is Xiaomi Mi Notebook Ruby 15.6 inch Windows 10 .