Customer Questions & Answers

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  • Product Information(8)
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  • Others(1)
Q

quero saber se tem na língua português ( Brasil)

By Jéssica Jan-03/2019 11:47:09

A

Hello Jéssica, 
Thanks for your inquiry.

Yes it can support Portuguese.

Q

Does it has warranty? If yes, for how long? Thank you.

By Adi Dec-24/2018 23:04:46

A

Hello Adi
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Spears battery available if replacement and Android pie update available

By Karri Gopi Dec-03/2018 13:20:23

A


Hello Karri,

   

The ULEFONE POWER 5 is a built-in battery and cannot be removed. At present, the update of Android Pie has not received the information. If MTK upgrades MT6763, then ULEFONE POWER 5 may upgrade Android Pie.


Q

The Ulefone Power 5 supports the Greek language;

By Feradin Nov-27/2018 22:15:20

A

Hello Feradin, 
It supports the Greek language.

Let me know if you need any help.

Q

This smartphone supports Polish?

By Krzysztof Oct-31/2018 13:27:25

A

Hello Nan,

For your issue, please kindly note:

Yes,it can.


Q

does the phone have dual sim cards? does it come with a screen protector? does it include finger print sensor?

By steve beiko Oct-13/2018 09:30:58

A

Hello Steve,


We are happy to tell you that this phone supports dual cards and supports fingerprint recognition, but the screen does not contain a screen protector.

Let me know if you need any further assistance. 


Q

Does it have protective case in box? On YT reviews all have back cover and screen protector.

By Marko_R Sep-18/2018 14:13:32

A

Hello Marko_R, 
This item contains :

Back Case : 1 
Cell Phone: 1 
Charger: 1 ( EU Charger ) 
SIM Needle: 1 
USB Cable: 1

Q

How many ampere is the battery on ulefone 5? How big is the battery?

By roy tore strøm Sep-15/2018 06:39:05

A

Hello roy, 
Battery Capacity (mAh): 13000mAh Built-in 
Battery Type: Li-ion Battery,Non-removable

Q

Is it waterproof?

By Dzymon Sep-14/2018 06:39:21

A

Hello Dzymon, 

Sorry, it isn't waterproof.

Let me know if you need any help.


Q

quero saber se tem na língua português ( Brasil)

By Jéssica Jan-03/2019 11:47:09

A

Hello Jéssica, 
Thanks for your inquiry.

Yes it can support Portuguese.

Q

Does it has warranty? If yes, for how long? Thank you.

By Adi Dec-24/2018 23:04:46

A

Hello Adi
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Spears battery available if replacement and Android pie update available

By Karri Gopi Dec-03/2018 13:20:23

A


Hello Karri,

   

The ULEFONE POWER 5 is a built-in battery and cannot be removed. At present, the update of Android Pie has not received the information. If MTK upgrades MT6763, then ULEFONE POWER 5 may upgrade Android Pie.


Q

This smartphone supports Polish?

By Krzysztof Oct-31/2018 13:27:25

A

Hello Nan,

For your issue, please kindly note:

Yes,it can.


Q

does the phone have dual sim cards? does it come with a screen protector? does it include finger print sensor?

By steve beiko Oct-13/2018 09:30:58

A

Hello Steve,


We are happy to tell you that this phone supports dual cards and supports fingerprint recognition, but the screen does not contain a screen protector.

Let me know if you need any further assistance. 


Q

Does it have protective case in box? On YT reviews all have back cover and screen protector.

By Marko_R Sep-18/2018 14:13:32

A

Hello Marko_R, 
This item contains :

Back Case : 1 
Cell Phone: 1 
Charger: 1 ( EU Charger ) 
SIM Needle: 1 
USB Cable: 1

Q

How many ampere is the battery on ulefone 5? How big is the battery?

By roy tore strøm Sep-15/2018 06:39:05

A

Hello roy, 
Battery Capacity (mAh): 13000mAh Built-in 
Battery Type: Li-ion Battery,Non-removable

Q

Is it waterproof?

By Dzymon Sep-14/2018 06:39:21

A

Hello Dzymon, 

Sorry, it isn't waterproof.

Let me know if you need any help.


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Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

The Ulefone Power 5 supports the Greek language;

By Feradin Nov-27/2018 22:15:20

A

Hello Feradin, 
It supports the Greek language.

Let me know if you need any help.