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Customer Questions

  • All(26)
  • Product Information(15)
  • Stock Status(1)
  • Payment(2)
  • About Shipping(8)
  • Others
Q

can you ship to El Salvador, Central America

By german orellana caballero Mar-09/2019 06:50:14

A
Hello German, We can send it to El Salvador.Let me know if you need any help.
Q

price in usd or nzd??

By eric Feb-27/2019 00:51:14

A
Hello Eric,You are welcome to view the price in different currencies at the top of our home page. However we only accept payments in US Dollars and Euros.Once you have paid by PayPal or credit card your order payment will be changed into USD automatically (Except for payments using Euros).
Q

Can you ship to Peru ?

By Kim Feb-18/2019 21:48:17

A
Hello Kim, We can send it to Peru.Let me know if you need any help.
Q

Can you ship to South Africa?

By Mo Feb-05/2019 09:40:09

A
Hello Mo,Yes, it can be shipped to South Africa.
Q

hi. did u ship in canada?

By jonathan Jan-24/2019 07:44:48

A
Hello Jonathan, We can ship to canada.
Q

how much time does it take to be shipped to Algeria ?

By lif kamel Jan-18/2019 07:24:37

A
Hello Lif,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html 
Q

hi. im from canada if i buy this phone u deliver it?

By jonathan Jan-04/2019 03:46:07

A
Hello jonathan,I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. We will aim at improving this as soon as possible.Please kindly check out our other available items here: http://www.gearbest.com/new-products/Grab our best deals here: http://www.gearbest.com/gadget-deals.html
Q

hi im from mexico i have some of question. do you make send to mexico? it have adapter us charger? my english isnt very good

By david Dec-12/2018 17:22:54

A
Hello David,Yes, we can ship to your country for you.We will prepare the appropriate adapter for you.Let me know if you need any further assistance. 
Q

Is it eligible for warranty service in india?

By Tanmay Dec-09/2018 13:32:44

A
Hello TanmayPlease read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
Q

Hi I would like to know if this phone is unlocked and can be used at any of the carrier in Singapore

By joshua Dec-04/2018 00:47:19

A
Hello Joshua, This item has been unlocked for Worldwide use.You can ensure local area network is compatible. Click here for your country's network frequency: http://maps.mobileworldlive.com/. Or you can check with your operator / supplier before buying this item.