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Customer Q&A

  • All(11)
  • Product Information(10)
  • Stock Status
  • Payment
  • About Shipping(1)
  • Others
Q

how many USB port with this

By naazarhasan Jan-24/2019 10:31:28

A

Hello Naazarhasan,

It has 2 USB ports.

Q

Does it has any voice control remote?

By Krishanu Dey Jan-08/2019 17:07:50

A

Hello Krishanu,

You need to buy voice control remote by yourself.

Q

Supports dts sound?

By elias Dec-26/2018 10:59:15

A

Hello elias,

For your issue, please kindly note:

Sorry,it can not.

Q

Supports Bluetooth?

By Mag Dec-18/2018 09:22:10

A

Hello Mag,


It comes standard with no Bluetooth and requires an additional Bluetooth adapter.

Q

Hi, does the device also support regular TV channels in EU?

By David Dec-13/2018 11:02:18

A

Hello David, 
Thanks for your inquiry.

You can use as long as the local APK supports Android 8.1.

Q

who is your agent to delivered your product to Nepal and how we assure it will easy to get? and about custom charge is it pay by you or us?

By keshab Dec-04/2018 08:24:49

A

Hello keshab,

If any taxes are incurred, they are charged by the destination country and not by GearBest. Taxes are beyond GearBest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


The shipping time depends on the shipping method selected during the checkout. 


We have 3 methods of shipping items to you, please see the estimated delivery times below: 

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html   



Q

Does this also support 2.4ghz wireless?

By Marty Dec-02/2018 14:32:10

A

Hello Marty,


Yes, it is supported.

Let me know if you need any further assistance. 


Q

can it Play 1080p video in Netflix?

By Ravi sawalia Nov-24/2018 17:04:05

A

Hello Ravi,


Yes,it can play 1080p video in Netflix.

Q

Support Netflix?

By Rafael Nov-20/2018 15:36:27

A

Hello Rafael, 
Yes,it supports 4K Ultra HD image.

Q

Does this support netflix 4k?

By Park Oct-10/2018 00:59:52

A

hello Park, 

● Support 4K Ultra HD image

Q

how many USB port with this

By naazarhasan Jan-24/2019 10:31:28

A

Hello Naazarhasan,

It has 2 USB ports.

Q

Does it has any voice control remote?

By Krishanu Dey Jan-08/2019 17:07:50

A

Hello Krishanu,

You need to buy voice control remote by yourself.

Q

Supports dts sound?

By elias Dec-26/2018 10:59:15

A

Hello elias,

For your issue, please kindly note:

Sorry,it can not.

Q

Supports Bluetooth?

By Mag Dec-18/2018 09:22:10

A

Hello Mag,


It comes standard with no Bluetooth and requires an additional Bluetooth adapter.

Q

Hi, does the device also support regular TV channels in EU?

By David Dec-13/2018 11:02:18

A

Hello David, 
Thanks for your inquiry.

You can use as long as the local APK supports Android 8.1.

Q

Does this also support 2.4ghz wireless?

By Marty Dec-02/2018 14:32:10

A

Hello Marty,


Yes, it is supported.

Let me know if you need any further assistance. 


Q

can it Play 1080p video in Netflix?

By Ravi sawalia Nov-24/2018 17:04:05

A

Hello Ravi,


Yes,it can play 1080p video in Netflix.

Q

Support Netflix?

By Rafael Nov-20/2018 15:36:27

A

Hello Rafael, 
Yes,it supports 4K Ultra HD image.

Q

Does this support netflix 4k?

By Park Oct-10/2018 00:59:52

A

hello Park, 

● Support 4K Ultra HD image

Q

can we connect this device to 2.4Ghz hotspot or routers

By Tom Sep-16/2018 23:48:34

A

Hello Tom, 
Thanks for your inquiry.

Yes you can connect this device to 2.4Ghz hotspot or routers.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

who is your agent to delivered your product to Nepal and how we assure it will easy to get? and about custom charge is it pay by you or us?

By keshab Dec-04/2018 08:24:49

A

Hello keshab,

If any taxes are incurred, they are charged by the destination country and not by GearBest. Taxes are beyond GearBest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


The shipping time depends on the shipping method selected during the checkout. 


We have 3 methods of shipping items to you, please see the estimated delivery times below: 

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html   



Be the FIRST to Ask a question. Want G Points? Just Write a Review!