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Customer Questions & Answers

  • All(21)
  • Product Information(20)
  • Stock Status
  • Payment
  • About Shipping
  • Others(1)
Q

Is this the global or Chinese version?

By Paul Jan-04/2019 17:32:41

A

Hello Paul,


It is International Version.

Q

Does It have a cellphone case included?

By Matheus Dec-13/2018 18:10:56

A

Hello Matheus, 

Thank you for your inquiry. 

Yes,it is.

Package Contents

Back Case : 1 
Cell Phone: 1 
Charger: 1 
Chinese Manual : 1 
SIM Needle: 1 
USB Cable: 1    


Q

Does it have EU Plug?

By Marcin Dec-13/2018 09:41:31

A

Hello Marcin,

We will send you a mini EU plug adapter plugging with the mobile phone.


Q

hi! In the case I buy it, does it come with everything (I mean the complete box: headphones, charger, the box), basiclly is it conpletly new?

By alejandro Dec-12/2018 13:41:13

A

Hello Alejandro, 

This item contains :

Back Case : 1 
Cell Phone: 1 
Charger: 1 
Chinese Manual : 1 
SIM Needle: 1 
USB Cable: 1

Q

Does is have IR or NFC?

By Randall Ryan Dec-07/2018 14:49:48

A


Hello Randall,

   


Sorry, no.

Q

hello, can I buy the international version?...I mean is there the italian language? thanks

By paolo Nov-27/2018 19:11:13

A

Hello paolo,

For your issue, please kindly note:

Yes,it has.

Q

What kind of model is it SH or SG

By Lito Nov-25/2018 14:30:00

A

Hello Lito,


It is SG.

Q

how can i get a faster delivery

By Rabi Maharjan Nov-22/2018 07:57:27

A

Hello Rabi,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

hello the model is Chinese if it is updated by OTA crashes?

By antonio Nov-18/2018 09:58:24

A

Hello Antonio, 

Thank you for your inquiry.  

It is the international version.

The ROM on this Phone supports OTA .

Q

hello is updated via OTA ..? or being Chinese version is blocked

By antonio Nov-17/2018 20:21:47

A

Hello Antonio,

The ROM on this Phone supports OTA and is multi language.

Thank you.

Q

Is this the global or Chinese version?

By Paul Jan-04/2019 17:32:41

A

Hello Paul,


It is International Version.

Q

Does It have a cellphone case included?

By Matheus Dec-13/2018 18:10:56

A

Hello Matheus, 

Thank you for your inquiry. 

Yes,it is.

Package Contents

Back Case : 1 
Cell Phone: 1 
Charger: 1 
Chinese Manual : 1 
SIM Needle: 1 
USB Cable: 1    


Q

Does it have EU Plug?

By Marcin Dec-13/2018 09:41:31

A

Hello Marcin,

We will send you a mini EU plug adapter plugging with the mobile phone.


Q

hi! In the case I buy it, does it come with everything (I mean the complete box: headphones, charger, the box), basiclly is it conpletly new?

By alejandro Dec-12/2018 13:41:13

A

Hello Alejandro, 

This item contains :

Back Case : 1 
Cell Phone: 1 
Charger: 1 
Chinese Manual : 1 
SIM Needle: 1 
USB Cable: 1

Q

Does is have IR or NFC?

By Randall Ryan Dec-07/2018 14:49:48

A


Hello Randall,

   


Sorry, no.

Q

hello, can I buy the international version?...I mean is there the italian language? thanks

By paolo Nov-27/2018 19:11:13

A

Hello paolo,

For your issue, please kindly note:

Yes,it has.

Q

What kind of model is it SH or SG

By Lito Nov-25/2018 14:30:00

A

Hello Lito,


It is SG.

Q

how can i get a faster delivery

By Rabi Maharjan Nov-22/2018 07:57:27

A

Hello Rabi,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

hello the model is Chinese if it is updated by OTA crashes?

By antonio Nov-18/2018 09:58:24

A

Hello Antonio, 

Thank you for your inquiry.  

It is the international version.

The ROM on this Phone supports OTA .

Q

hello is updated via OTA ..? or being Chinese version is blocked

By antonio Nov-17/2018 20:21:47

A

Hello Antonio,

The ROM on this Phone supports OTA and is multi language.

Thank you.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

This international version has the language "Portuguese Brazil" ??

By Jeronimo Bispo Nov-15/2018 16:23:26

A

Hello Jeronimo,

For your issue, please kindly note:

Yes,it has.