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Customer Q&A

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  • Product Information(3)
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Q

Hi What is the total cost of delivery to Ireland? Is there an additional tax? What is the total cost of delivery to Ireland? Is there an additional tax? I already have A10M and I am very happy and I am interested in purchasing A20M

By zibi Feb-05/2019 19:17:27

A

Hello zibi,

You can see the shipping costs and delivery time for your order during the checkout. 


Simply add your products to your cart and select the country of delivery, then the available shipping options and costs will be displayed. 


We have 3 methods of delivery, the estimated shipping times are below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


Depending on the specific country, some Customs offices charge tax on certain types of imported products at certain item quantities and declared values.       
Customs offices in other countries do not adopt this practice. 
You are responsible for finding out the situation in your own country.

For more information, please review“Shipping & Handling”page: http://www.gearbest.com/m-article-id-39.html

Q

wifi and auto level add-on ?

By Rajnish Dec-30/2018 16:53:27

A


Hello Rajnish,

   


1, you can use WIFI, but you need to purchase 3D WIFI module separately; 2, you can use automatic leveling, but you need to purchase 3D TOUCH.

Q

Does this come with a heated bed? Various online reviews say yes, but the actual product description does not include this, and the specs do not give a maximum bed temperature.

By Tom Nov-15/2018 18:45:07

A

Hello Tom,


It is equipped with a heated bed and the maximum heated bed temperature can reach 100°.

Q

Two questions, Does this come with a heated plate? can this be purchased pre-assembled?

By allan Nov-01/2018 17:16:07

A

Hello Allan,

I have already found information about the product you want for you:

Packing Contents: 1 x 3D Printer, 1 x Gantry Frame, 1 x Bottom Frame, 2 x Extruder Motor, 1 x Power Cord, 2 x Consumable Detector, 2 x Consumable Bracket, 1 x SD Card, 1 x Kit, 1 x Mouse Pad, 1 x Consumable Sample, 1 x USB Cable, 1 x Cable Tie, 1 x Ejector Nozzle, 1 x Pack of Screws

Please note that you need to assemble yourself after receiving it.

   

Let me know if you need any further assistance. 


Q

wifi and auto level add-on ?

By Rajnish Dec-30/2018 16:53:27

A


Hello Rajnish,

   


1, you can use WIFI, but you need to purchase 3D WIFI module separately; 2, you can use automatic leveling, but you need to purchase 3D TOUCH.

Q

Does this come with a heated bed? Various online reviews say yes, but the actual product description does not include this, and the specs do not give a maximum bed temperature.

By Tom Nov-15/2018 18:45:07

A

Hello Tom,


It is equipped with a heated bed and the maximum heated bed temperature can reach 100°.

Q

Two questions, Does this come with a heated plate? can this be purchased pre-assembled?

By allan Nov-01/2018 17:16:07

A

Hello Allan,

I have already found information about the product you want for you:

Packing Contents: 1 x 3D Printer, 1 x Gantry Frame, 1 x Bottom Frame, 2 x Extruder Motor, 1 x Power Cord, 2 x Consumable Detector, 2 x Consumable Bracket, 1 x SD Card, 1 x Kit, 1 x Mouse Pad, 1 x Consumable Sample, 1 x USB Cable, 1 x Cable Tie, 1 x Ejector Nozzle, 1 x Pack of Screws

Please note that you need to assemble yourself after receiving it.

   

Let me know if you need any further assistance. 


Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Hi What is the total cost of delivery to Ireland? Is there an additional tax? What is the total cost of delivery to Ireland? Is there an additional tax? I already have A10M and I am very happy and I am interested in purchasing A20M

By zibi Feb-05/2019 19:17:27

A

Hello zibi,

You can see the shipping costs and delivery time for your order during the checkout. 


Simply add your products to your cart and select the country of delivery, then the available shipping options and costs will be displayed. 


We have 3 methods of delivery, the estimated shipping times are below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


Depending on the specific country, some Customs offices charge tax on certain types of imported products at certain item quantities and declared values.       
Customs offices in other countries do not adopt this practice. 
You are responsible for finding out the situation in your own country.

For more information, please review“Shipping & Handling”page: http://www.gearbest.com/m-article-id-39.html

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!