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Customer Questions & Answers

  • All(6)
  • Product Information(4)
  • Stock Status
  • Payment
  • About Shipping(1)
  • Others(1)
Q

is the keyboard backlit?

By Gabriel Dec-27/2018 15:53:46

A

Hello Gabriel,

For your issue, please kindly note:

Sorry,it is not.

Q

the body is metal or plastic?

By najam Dec-07/2018 14:46:01

A


Hello Najam,

   

Metal 

Q

Hello. Do you send to Brazil?

By Jordem Dec-06/2018 19:12:33

A

Hello Jordem,


We have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Q

can I add an SSD to it? not SD, if so I'll purchase it, if not... nope

By Terry. Nov-20/2018 11:14:09

A

Hello Terry.,

For your issue, please kindly note:

Yes,it can.

External Memory: SD card up to 128GB (not included) 

Q

Do I have to pay for import tax for this product? Huy Vu

By Huy Vu Oct-15/2018 22:17:04

A

Hello Huy,


If any taxes are incurred, they are charged by the destination country and not by GearBest. Taxes are beyond GearBest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

Is there a power plug for Germany

By Dominik Oct-04/2018 19:30:07

A

Hello Dominik,
We will send an adaptor according to the order's country of delivery.

Q

is the keyboard backlit?

By Gabriel Dec-27/2018 15:53:46

A

Hello Gabriel,

For your issue, please kindly note:

Sorry,it is not.

Q

the body is metal or plastic?

By najam Dec-07/2018 14:46:01

A


Hello Najam,

   

Metal 

Q

can I add an SSD to it? not SD, if so I'll purchase it, if not... nope

By Terry. Nov-20/2018 11:14:09

A

Hello Terry.,

For your issue, please kindly note:

Yes,it can.

External Memory: SD card up to 128GB (not included) 

Q

Is there a power plug for Germany

By Dominik Oct-04/2018 19:30:07

A

Hello Dominik,
We will send an adaptor according to the order's country of delivery.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Do I have to pay for import tax for this product? Huy Vu

By Huy Vu Oct-15/2018 22:17:04

A

Hello Huy,


If any taxes are incurred, they are charged by the destination country and not by GearBest. Taxes are beyond GearBest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

Hello. Do you send to Brazil?

By Jordem Dec-06/2018 19:12:33

A

Hello Jordem,


We have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.