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Customer Questions

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  • Product Information(7)
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Q

Does this printer support carbon fiber? Can the extruder be swapped out to make it support carbon fiber? thank you, Michael Cote'

By Michael Cote' Feb-20/2019 09:51:02

A
Hello Michael, No ,I am sincerely sorry that it does not .
Q

Dose this come with the 'No warping sticker' for the hot bed? Also is it a standard IEC (kettle) socket for the power input (transformer side)? There only seems to be EU mains available for this model so just hoping its compatible with a standard UK IEC supplying it with 230VAC

By samuel Jan-30/2019 16:32:28

A
Hello Samuel,Sincerely sorry for the late response.1. When shipping, there is a roll of blue textured adhesive tape.2. The power supply is uniform 110V and 220V adjustable
Q

Does this unit have a Hot Bed?

By James Jan-08/2019 23:43:27

A
Hello James,Please note that it has a hot bed.Let me know if you need any further assistance. 
Q

What Voltage is the Hotbed powered with? Mains? 24V? 12V?

By Peter Geiger Dec-01/2018 15:01:09

A
Hello Peter,I apologize for my late response.The voltage is 24V.Thank you.
Q

1) Auto Level and Wifi upgradable with procedure preloaded ? 2) Does it come with Its own slicer software ?

By Ramaljeet Nov-12/2018 03:19:18

A
Hello Ramaljeet, 1)This item does not come with Auto Level and Wifi upgradable .2)This item come with its own software or you can use repetier host or cura .
Q

Tronxy X5S - 500 3D Printer First, this looks like a great printer! Just a few questions... Will the nozzle operate to 270C? (I need this for strong layer adhesion for ABS prints.) Does the print bed heat to 100C? (I need this for warp free ABS prints.) Does this printer level the bed or is this handled manually? Does this printer work with Simplify3D software?

By Robert Nov-03/2018 16:24:38

A
Hello Robert,You can refer to the following information:1, this nozzle can reach 270 degrees. If you print ABS, 240 degrees is enough.2, its hot bed can reach 100 degrees, need to add insulation cotton protection under the hot bed.3. If you want to level, you need to level it manually.4, it can support Simplify3D softwareLet me know if you need any further assistance. 
Q

What filament diameter this printer uses?

By Anuar Oct-11/2018 15:33:38

A
Hello Anuar, 1.75mm diameter.