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Customer Questions & Answers

  • All(11)
  • Product Information(4)
  • Stock Status
  • Payment
  • About Shipping(6)
  • Others
Q

Can I buy a charger for this scooter? Which would you recommend?

By Gábor Mar-01/2019 21:10:49

A

Hello Gábor,


Please refer to this link https://www.gearbest.com/scooters-accessories-c_13412/

If there is available charger for this item, you can find via this link.

Q

Does this item ship to Northern ireland

By irene Martin Jan-26/2019 11:38:44

A

Hello irene,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Do you ship this one to Sweden? If so, how long will it take?

By Pelle Jan-07/2019 23:29:33

A

Hello Pelle,


Yes, we can ship to your country for you.

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 

Let me know if you need any further assistance. 


Q

Does this item ship to Brazil?

By Eryc Jan-06/2019 12:51:54

A

Hello Eryc,


We are sorry that we cannot ship to your country.

Let me know if you need any further assistance. 


Q

How long does it take to ship to the UK?

By Mark Dec-31/2018 07:29:49

A

Hello Mark,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Hi can this be shipped to New Zealand.

By Paul Dec-27/2018 01:29:04

A

Hello Paul,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Hi there there is any way of shipping it to Australia? It must be just a matter of money right? Please let me know.

By Pippo Dec-25/2018 11:51:50

A

Hello Pippo,


We have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Q

Does this item ship to Australia?

By Callum Nov-29/2018 04:29:52

A

Hello Callum,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Hello! Is there a cruise control in the roller? Using a cruise control in cars, the electric roller uses a unique algorithm that is triggered based on information from the speed sensors to maintain a steady pace.

By Dani Nov-19/2018 19:07:06

A

Hello Dani, 

Thank you for your inquiry.  

Yes,it has the cruise control in the roller.


Q

is the payload more than 100kg?

By nikolas Nov-19/2018 15:24:31

A

Hello nikolas,

For your issue, please kindly note:

Sorry,it can not.

Max Payload: 100kg 


Q

Does this item ship to Brazil?

By Eryc Jan-06/2019 12:51:54

A

Hello Eryc,


We are sorry that we cannot ship to your country.

Let me know if you need any further assistance. 


Q

Hello! Is there a cruise control in the roller? Using a cruise control in cars, the electric roller uses a unique algorithm that is triggered based on information from the speed sensors to maintain a steady pace.

By Dani Nov-19/2018 19:07:06

A

Hello Dani, 

Thank you for your inquiry.  

Yes,it has the cruise control in the roller.


Q

is the payload more than 100kg?

By nikolas Nov-19/2018 15:24:31

A

Hello nikolas,

For your issue, please kindly note:

Sorry,it can not.

Max Payload: 100kg 


Q

hi, what size are the tires on this item, and can you change the tire to a solid rubber tyre that does not need to be pumped?

By marcus Nov-16/2018 03:15:13

A

Hello marcus, 

Tire Diameter: 8.5 inches    

Sorry,we can not.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Can I buy a charger for this scooter? Which would you recommend?

By Gábor Mar-01/2019 21:10:49

A

Hello Gábor,


Please refer to this link https://www.gearbest.com/scooters-accessories-c_13412/

If there is available charger for this item, you can find via this link.

Q

Does this item ship to Northern ireland

By irene Martin Jan-26/2019 11:38:44

A

Hello irene,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Do you ship this one to Sweden? If so, how long will it take?

By Pelle Jan-07/2019 23:29:33

A

Hello Pelle,


Yes, we can ship to your country for you.

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 

Let me know if you need any further assistance. 


Q

How long does it take to ship to the UK?

By Mark Dec-31/2018 07:29:49

A

Hello Mark,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Hi can this be shipped to New Zealand.

By Paul Dec-27/2018 01:29:04

A

Hello Paul,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Does this item ship to Australia?

By Callum Nov-29/2018 04:29:52

A

Hello Callum,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!