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Customer Q&A

  • All(10)
  • Product Information(9)
  • Stock Status
  • Payment
  • About Shipping(1)
  • Others
Q

is the box rooted or unrooted

By stephen jones Jan-31/2019 10:52:37

A

Hello Stephen,


Please note that this product is the default root.

Let me know if you need any further assistance. 


Q

what port is fiber optic connected to on this device?

By Reek Theo Dec-09/2018 16:53:59

A

Hello Reek, 
It is SPDIF interface.

Q

Can it connect to internet, using USB modem dongle ?

By Emmanuel Anthony Nov-28/2018 21:42:25

A

Hello Emmanuel, 

Thank you for your inquiry.  

Yes,it is ok.

Q

Can we install Kodi from google play? Thanks

By Michael Nov-11/2018 18:51:44

A

Hello Michael, 

Thank you for your inquiry.  

Yes,you can install KODI.

Q

Hi!! hungarian language opinions??

By Csaba Sebetyen Nov-10/2018 09:28:31

A

Hello Csaba, 

Thank you for your inquiry.  

Yes,it has the hungarian language.

Q

is the remote comes with voice control??

By Robert White Oct-31/2018 19:24:52

A

Hello Robert,


We are sorry that the remote control does not have a voice remote control.

Let me know if you need any further assistance. 


Q

Do the tv box uses google play store, and can i use the apps in the play store.

By Dewald Oct-30/2018 12:46:07

A

Hello Dewald,


It has the pre-installed google play store.

Q

can you install vpn from app store and connect via vpn?

By demonsgalore Oct-23/2018 07:44:09

A

Hello Demonsgalore,


It supports VPN.

Q

When my parcel is going to be shipped?And how many days the delivery lasts?

By Gkeralnto Oct-22/2018 11:19:32

A

Hello Gkeralnto,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Can we install whatsapp in this .

By Basaveswara Rao P Oct-18/2018 00:30:48

A

Hello Basaveswara, 
No ,I am sincerely sorry that it can not .

Q

is the box rooted or unrooted

By stephen jones Jan-31/2019 10:52:37

A

Hello Stephen,


Please note that this product is the default root.

Let me know if you need any further assistance. 


Q

what port is fiber optic connected to on this device?

By Reek Theo Dec-09/2018 16:53:59

A

Hello Reek, 
It is SPDIF interface.

Q

Can it connect to internet, using USB modem dongle ?

By Emmanuel Anthony Nov-28/2018 21:42:25

A

Hello Emmanuel, 

Thank you for your inquiry.  

Yes,it is ok.

Q

Can we install Kodi from google play? Thanks

By Michael Nov-11/2018 18:51:44

A

Hello Michael, 

Thank you for your inquiry.  

Yes,you can install KODI.

Q

Hi!! hungarian language opinions??

By Csaba Sebetyen Nov-10/2018 09:28:31

A

Hello Csaba, 

Thank you for your inquiry.  

Yes,it has the hungarian language.

Q

is the remote comes with voice control??

By Robert White Oct-31/2018 19:24:52

A

Hello Robert,


We are sorry that the remote control does not have a voice remote control.

Let me know if you need any further assistance. 


Q

Do the tv box uses google play store, and can i use the apps in the play store.

By Dewald Oct-30/2018 12:46:07

A

Hello Dewald,


It has the pre-installed google play store.

Q

can you install vpn from app store and connect via vpn?

By demonsgalore Oct-23/2018 07:44:09

A

Hello Demonsgalore,


It supports VPN.

Q

Can we install whatsapp in this .

By Basaveswara Rao P Oct-18/2018 00:30:48

A

Hello Basaveswara, 
No ,I am sincerely sorry that it can not .

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

When my parcel is going to be shipped?And how many days the delivery lasts?

By Gkeralnto Oct-22/2018 11:19:32

A

Hello Gkeralnto,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Be the FIRST to Ask a question. Want G Points? Just Write a Review!