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Customer Q&A

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  • Product Information(16)
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  • Others(1)
Q

i would like to know if the X6 PRO in english version, can install the italian language , because i want the Windows in italian.

By Marco Feb-18/2019 03:34:29

A

Hello Marco, 
Yes, it can.

Let me know if you need any help.

Q

I would like to know if the X6 PRO in english version could install the language package in italian, i want the Windows in italian

By Marco Feb-18/2019 03:25:35

A

Hello Marco,


Yes, you can install the language package in italian.



Q

does it come with the keyboard, if a purchase it?

By Will93 Feb-18/2019 03:01:35

A

Hello Will93, 

Note: the keyboard is not included.

Let me know if you need any help.

Q

Can It use for play game such as GTA 5? Dota 2 or LOL? And how long for battery life? can u tell me ?

By Hy Channorin Feb-14/2019 12:14:45

A

Hello Hy,


This computer is an office laptop and can be used with low-end performance, but it is not recommended. Play video for 4 hours, audio (off screen) for 16 hours, charge for 3 hours.

Q

Is it a touchscreen? like you can use your fingers or does it only support the pen

By Nathaniel Feb-04/2019 12:54:21

A

Hello Nathaniel,

For your issue, please kindly note:

This computer uses an IPS screen that can support the stylus; if it is to use the DOCK interface keyboard only dedicated, using the USB interface or Bluetooth keyboard is universal.


Q

Please tell me this can play games

By Panayiotis Charalampidis Jan-15/2019 14:39:17

A

Hello Panayiotis, 
You can play games.

Let me know if you need any help.

Q

Hello, I got an X5 and the windows was ich chineese and it was not possible to change the languge to english. Is this windows and the office in english?

By AK Jan-13/2019 19:54:05

A

Hello AK,


Please note that this product is English Version.

Let me know if you need any further assistance. 


Q

What is its processor? I mean is it intel core i5 or core i7?

By Owais Dec-30/2018 20:05:10

A

Hello Owais, 

Thank you for your inquiry.  

CPU Brand: Intel 
CPU: Intel Core M3 7Y30 

Q

can you send in india

By sourabh Dec-30/2018 17:42:40

A


Hello sourabh,

   


Yes, we ship to india.

Q

Can it charge via the type C usb port?

By Alex Dec-26/2018 00:03:02

A

Hello Alex,

Yes, it can be charged via the type C usb por. But it can only support 12V voltage.


Q

i would like to know if the X6 PRO in english version, can install the italian language , because i want the Windows in italian.

By Marco Feb-18/2019 03:34:29

A

Hello Marco, 
Yes, it can.

Let me know if you need any help.

Q

I would like to know if the X6 PRO in english version could install the language package in italian, i want the Windows in italian

By Marco Feb-18/2019 03:25:35

A

Hello Marco,


Yes, you can install the language package in italian.



Q

does it come with the keyboard, if a purchase it?

By Will93 Feb-18/2019 03:01:35

A

Hello Will93, 

Note: the keyboard is not included.

Let me know if you need any help.

Q

Can It use for play game such as GTA 5? Dota 2 or LOL? And how long for battery life? can u tell me ?

By Hy Channorin Feb-14/2019 12:14:45

A

Hello Hy,


This computer is an office laptop and can be used with low-end performance, but it is not recommended. Play video for 4 hours, audio (off screen) for 16 hours, charge for 3 hours.

Q

Is it a touchscreen? like you can use your fingers or does it only support the pen

By Nathaniel Feb-04/2019 12:54:21

A

Hello Nathaniel,

For your issue, please kindly note:

This computer uses an IPS screen that can support the stylus; if it is to use the DOCK interface keyboard only dedicated, using the USB interface or Bluetooth keyboard is universal.


Q

Hello, I got an X5 and the windows was ich chineese and it was not possible to change the languge to english. Is this windows and the office in english?

By AK Jan-13/2019 19:54:05

A

Hello AK,


Please note that this product is English Version.

Let me know if you need any further assistance. 


Q

What is its processor? I mean is it intel core i5 or core i7?

By Owais Dec-30/2018 20:05:10

A

Hello Owais, 

Thank you for your inquiry.  

CPU Brand: Intel 
CPU: Intel Core M3 7Y30 

Q

can you send in india

By sourabh Dec-30/2018 17:42:40

A


Hello sourabh,

   


Yes, we ship to india.

Q

Can it charge via the type C usb port?

By Alex Dec-26/2018 00:03:02

A

Hello Alex,

Yes, it can be charged via the type C usb por. But it can only support 12V voltage.


Q

Are the memory can be upgraded to 16 Gb?

By Alex Dec-25/2018 17:57:03

A

Hello Alex, 
Sorry,it does not support.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Please tell me this can play games

By Panayiotis Charalampidis Jan-15/2019 14:39:17

A

Hello Panayiotis, 
You can play games.

Let me know if you need any help.