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Customer Q&A

  • All(5)
  • Product Information(5)
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Q

1. Onvif support? 2. Power adapter in set? 3. FTP support? 4. Doorbell speaker/"sound notification receiver" for inside an apartment?

By Alec Dec-13/2018 09:30:17

A

Hello Alec,

I have already found information about the product you want for you:

1. Does not support onvif 2. Without USB charger 3. Does not support FTP 4. Pressing the doorbell indoor will ring.

Let me know if you need any further assistance. 


Q

Hello what can be done with this device and Smart life app?

By João Nov-25/2018 11:04:59

A

Hello João, 
Main Features:
● 720P remote video call - you will never miss a visitor anywhere at any time
● IR-cut night vision to guarantee the safety of your home and family members day and night
● Motion detection and real-time notification for any movement nearby
● 166-degree wide-angle view ensures no dead zone, even someone is at the side of the door bell
● Ultra low power consumption, 14 - 24V AC power and 18650 rechargeable batteries supported, about 6 - 8 months working time ( with two 2600mAh batteries )

App name: Tuya Smart / Smart Life
System requirement: Android 6.0 or later, iOS 9.3 or later

Q

is it IP rated for outdoor weather?

By Jay Nov-22/2018 20:18:06

A

Hello Jay, 
Thanks for your inquiry.

This device is not waterproof.

Q

Is the doorbell waterproof?

By craig Nov-17/2018 06:03:02

A

Hello Craig,

Please note that it is not waterproof.


Let me know if you need any further assistance. 


Q

Good morning, this product is compatible with Google assistant. thanks

By Carlos Carvalho Nov-01/2018 10:42:51

A

Hello Carlos,


This product is not compatible with Google Assistant.

Q

1. Onvif support? 2. Power adapter in set? 3. FTP support? 4. Doorbell speaker/"sound notification receiver" for inside an apartment?

By Alec Dec-13/2018 09:30:17

A

Hello Alec,

I have already found information about the product you want for you:

1. Does not support onvif 2. Without USB charger 3. Does not support FTP 4. Pressing the doorbell indoor will ring.

Let me know if you need any further assistance. 


Q

Hello what can be done with this device and Smart life app?

By João Nov-25/2018 11:04:59

A

Hello João, 
Main Features:
● 720P remote video call - you will never miss a visitor anywhere at any time
● IR-cut night vision to guarantee the safety of your home and family members day and night
● Motion detection and real-time notification for any movement nearby
● 166-degree wide-angle view ensures no dead zone, even someone is at the side of the door bell
● Ultra low power consumption, 14 - 24V AC power and 18650 rechargeable batteries supported, about 6 - 8 months working time ( with two 2600mAh batteries )

App name: Tuya Smart / Smart Life
System requirement: Android 6.0 or later, iOS 9.3 or later

Q

is it IP rated for outdoor weather?

By Jay Nov-22/2018 20:18:06

A

Hello Jay, 
Thanks for your inquiry.

This device is not waterproof.

Q

Is the doorbell waterproof?

By craig Nov-17/2018 06:03:02

A

Hello Craig,

Please note that it is not waterproof.


Let me know if you need any further assistance. 


Q

Good morning, this product is compatible with Google assistant. thanks

By Carlos Carvalho Nov-01/2018 10:42:51

A

Hello Carlos,


This product is not compatible with Google Assistant.

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Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!