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Customer Questions & Answers

  • All(28)
  • Product Information(27)
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  • Others(1)
Q

Has it aptx

By tom Mar-28/2019 20:49:18

A

Dear Tom,

Thanks for your request.

No, it doesn't have.

Q

your product is Bluetooth 5.0 but i have a sony xperia z5 premium. is it compatible with my phone and is it connects to Bluetooth 4.2

By dinesh Jan-27/2019 08:39:56

A

Hello Dinesh, 

Thank you for your inquiry.

It is compatible with Bluetooth 4.2

Q

Does it work on computers?

By Jérémie Jan-24/2019 23:15:17

A

Hello Jérémie,


It can not work on computers.

Q

Dose it work with Samsung S8?

By david Jan-21/2019 04:36:15

A

Hello David,


Yes, it can work with Samsung S8.



Q

does it support Redmi 4 phone

By Arnab Jan-15/2019 17:30:08

A

Hello Arnab, 
Yes ,it does .

Q

Is it compatible with Iphone 7 (bluetooth 4.2) or the phone needs to have bluetooth 5.0?

By Boris Jan-14/2019 17:12:38

A

Hello Boris,

I apologize for my late response.


It is compatible with Iphone 7 (bluetooth 4.2) and the phone needs to have bluetooth 5.0.

Q

Is this compatible with Samsung's s6 edge?

By Simon Gaskell Jan-13/2019 18:05:08

A

Hello Simon, 
Thanks for your inquiry.

Yes it is compatible with Samsung's s6 edge.

Q

Is it compatible to Huawei p8 lite 2016

By Valentin Jan-10/2019 22:50:28

A

Hello Valentin,

Please note that this product supports high sensitivity Bluetooth 5.1, you need to check the Bluetooth version of your phone.


Let me know if you need any further assistance. 


Q

Is compatible with OnePlus 6T?

By George Jan-08/2019 12:15:34

A

Hello George,

Yes, it is compatible with OnePlus 6T.


Q

What about warranty? No warranty? At least one year warranty? No?

By Jason Jan-03/2019 16:14:39

A

Hello Jason
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Has it aptx

By tom Mar-28/2019 20:49:18

A

Dear Tom,

Thanks for your request.

No, it doesn't have.

Q

your product is Bluetooth 5.0 but i have a sony xperia z5 premium. is it compatible with my phone and is it connects to Bluetooth 4.2

By dinesh Jan-27/2019 08:39:56

A

Hello Dinesh, 

Thank you for your inquiry.

It is compatible with Bluetooth 4.2

Q

Does it work on computers?

By Jérémie Jan-24/2019 23:15:17

A

Hello Jérémie,


It can not work on computers.

Q

Dose it work with Samsung S8?

By david Jan-21/2019 04:36:15

A

Hello David,


Yes, it can work with Samsung S8.



Q

does it support Redmi 4 phone

By Arnab Jan-15/2019 17:30:08

A

Hello Arnab, 
Yes ,it does .

Q

Is it compatible with Iphone 7 (bluetooth 4.2) or the phone needs to have bluetooth 5.0?

By Boris Jan-14/2019 17:12:38

A

Hello Boris,

I apologize for my late response.


It is compatible with Iphone 7 (bluetooth 4.2) and the phone needs to have bluetooth 5.0.

Q

Is this compatible with Samsung's s6 edge?

By Simon Gaskell Jan-13/2019 18:05:08

A

Hello Simon, 
Thanks for your inquiry.

Yes it is compatible with Samsung's s6 edge.

Q

Is it compatible to Huawei p8 lite 2016

By Valentin Jan-10/2019 22:50:28

A

Hello Valentin,

Please note that this product supports high sensitivity Bluetooth 5.1, you need to check the Bluetooth version of your phone.


Let me know if you need any further assistance. 


Q

Is compatible with OnePlus 6T?

By George Jan-08/2019 12:15:34

A

Hello George,

Yes, it is compatible with OnePlus 6T.


Q

What about warranty? No warranty? At least one year warranty? No?

By Jason Jan-03/2019 16:14:39

A

Hello Jason
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

How many db does this product have;

By Kyriakos Nov-14/2018 12:31:59

A

Hello Kyriakos,

Please note that it is 96db.


Let me know if you need any further assistance.