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Customer Questions & Answers

  • All(10)
  • Product Information(8)
  • Stock Status
  • Payment
  • About Shipping(1)
  • Others(1)
Q

Hi , Is there a polish language pack in this phone ?

By Wozniak Jerzy Dec-02/2018 12:03:51

A

Hello Wozniak, 
This item only has English and Chinese language now.

Q

Its a global version?

By michelle Nov-20/2018 19:15:58

A

Hello Michelle, 
No ,I am sincerely sorry that it is not .

Q

Hi , Is there a bulgarian language pack in this phone ?

By Boris Nov-19/2018 11:27:45

A

Hello Boris,


Language is English and Chinese .

Q

Does this come with the Google Play Stores, and if not, can I use official methods to download it?

By Ali Hussain Nov-18/2018 15:53:18

A

Hello Ali, 
There is no Google Play Store for this Version.

You can use official methods to download it.

Let me know if you need any help.

Q

Is this phone compatible with the Verizon Wireless network in the U.S.?

By Jason Nov-17/2018 23:19:14

A

Hello Jason, 
Yes ,it is .

Q

No 5G on this version?

By Liam Nov-16/2018 12:05:43

A


Hello Liam,

   


Sorry, this product is 4G.

Q

This phobe have LTE 28 band?

By Renato Nov-10/2018 15:51:35

A

Hello Renato, 
Thanks for your inquiry.

Yes, it can support LTE 28 band.

4G LTE: FDD B1 2100MHz,FDD B12 700MHz,FDD B13,FDD B17 700MHz,FDD B18,FDD B19 800MHz,FDD B2 1900MHz,FDD B20 800MHz,FDD B25,FDD B26,FDD B28 700MHz,FDD B29,FDD B3 1800MHz,FDD B30,FDD B4 1700MHz,FDD B5 850MHz,FDD B66,FDD B7 2600MHz,FDD B8 900MHz,TDD B34 2100MHz,TDD B38 2600MHz,TDD B39 1900MHz,TDD B40 2300MHz,TDD B41 2500MHz

Q

why you dont ship to México?

By Alejandro Orosa Nov-10/2018 14:32:28

A

Hello Alejandro,


We have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Q

Portuguese version? 10gb RAM?

By Ricardo Luppino Nov-09/2018 01:35:22

A

Hello Ricardo, 
RAM: 8GB RAM 

Language: Multi-language 

Q

Is this the global version whicj will have Google Play installed?

By Daniel Nov-04/2018 10:28:08

A

Hello Daniel,

It is English and Chinese Version.

Google Play Store: No 

Q

Hi , Is there a polish language pack in this phone ?

By Wozniak Jerzy Dec-02/2018 12:03:51

A

Hello Wozniak, 
This item only has English and Chinese language now.

Q

Its a global version?

By michelle Nov-20/2018 19:15:58

A

Hello Michelle, 
No ,I am sincerely sorry that it is not .

Q

Hi , Is there a bulgarian language pack in this phone ?

By Boris Nov-19/2018 11:27:45

A

Hello Boris,


Language is English and Chinese .

Q

Is this phone compatible with the Verizon Wireless network in the U.S.?

By Jason Nov-17/2018 23:19:14

A

Hello Jason, 
Yes ,it is .

Q

No 5G on this version?

By Liam Nov-16/2018 12:05:43

A


Hello Liam,

   


Sorry, this product is 4G.

Q

This phobe have LTE 28 band?

By Renato Nov-10/2018 15:51:35

A

Hello Renato, 
Thanks for your inquiry.

Yes, it can support LTE 28 band.

4G LTE: FDD B1 2100MHz,FDD B12 700MHz,FDD B13,FDD B17 700MHz,FDD B18,FDD B19 800MHz,FDD B2 1900MHz,FDD B20 800MHz,FDD B25,FDD B26,FDD B28 700MHz,FDD B29,FDD B3 1800MHz,FDD B30,FDD B4 1700MHz,FDD B5 850MHz,FDD B66,FDD B7 2600MHz,FDD B8 900MHz,TDD B34 2100MHz,TDD B38 2600MHz,TDD B39 1900MHz,TDD B40 2300MHz,TDD B41 2500MHz

Q

Portuguese version? 10gb RAM?

By Ricardo Luppino Nov-09/2018 01:35:22

A

Hello Ricardo, 
RAM: 8GB RAM 

Language: Multi-language 

Q

Is this the global version whicj will have Google Play installed?

By Daniel Nov-04/2018 10:28:08

A

Hello Daniel,

It is English and Chinese Version.

Google Play Store: No 

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

why you dont ship to México?

By Alejandro Orosa Nov-10/2018 14:32:28

A

Hello Alejandro,


We have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Q

Does this come with the Google Play Stores, and if not, can I use official methods to download it?

By Ali Hussain Nov-18/2018 15:53:18

A

Hello Ali, 
There is no Google Play Store for this Version.

You can use official methods to download it.

Let me know if you need any help.