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Customer Q&A

  • All(25)
  • Product Information(22)
  • Stock Status(1)
  • Payment
  • About Shipping(2)
  • Others
Q

What type of VR box can be used with the FIMI A3 5.8G drone

By Andre Stander Jan-08/2019 20:39:05

A

Hello Andre,

It does not support VR and can support 5.8Gwifi FPV.

Q

Does this drone have an SD card port

By Andre Stander Jan-08/2019 20:32:00

A

Hello Andre,


This drone has an SD card port.

Q

can I control it through any mobile app????

By Supriyo Jan-05/2019 16:39:08

A

Hello Supriyo,


Please note that you need to control it with the 5.8GHz Wireless Remote Control's remote control.

Let me know if you need any further assistance. 


Q

Correct price please and do you ship to lebanon? Is it free shipping? How to make sure that i will surely get the product and if it's a trustworthy web

By roy Dec-26/2018 23:13:36

A

Hello Roy,

You can see the shipping cost and delivery time during the checkout. 


Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.


The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.  


Please refer to this link https://www.gearbest.com/about/warranty-and-return.html

You can see all of information about warranty.


Q

The drone has GPS? I didn’t see in the Spec

By Yohi Dec-19/2018 09:03:02

A

Hello Yohi,


The drone has GPS.

Q

What is the fcc id?

By Diego Schatkoski Dec-13/2018 20:25:07

A

Hello Diego,

Fcc id is an authentication number given after the US certification.

Q

how long before arrival to Canada

By Rick Dec-10/2018 22:59:03

A

Hello Rick,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

how many megapixels?

By Joe Dec-09/2018 17:42:32

A

Hello Joe, 
HD 1080P Camera

Q

hi does the drone have a low battery auto return home.

By steve Dec-08/2018 15:56:30

A

Hello Steve,


We are very sorry that it will not automatically return when it is low, but there will be a low battery to remind the user to return.

Let me know if you need any further assistance. 


Q

total weight of drone

By JAGDISH DHANGAR Dec-04/2018 16:46:17

A

Hello JAGDISH, 

Thank you for your inquiry.  

Product weight: 0.5600 kg 

Q

What type of VR box can be used with the FIMI A3 5.8G drone

By Andre Stander Jan-08/2019 20:39:05

A

Hello Andre,

It does not support VR and can support 5.8Gwifi FPV.

Q

Does this drone have an SD card port

By Andre Stander Jan-08/2019 20:32:00

A

Hello Andre,


This drone has an SD card port.

Q

can I control it through any mobile app????

By Supriyo Jan-05/2019 16:39:08

A

Hello Supriyo,


Please note that you need to control it with the 5.8GHz Wireless Remote Control's remote control.

Let me know if you need any further assistance. 


Q

Correct price please and do you ship to lebanon? Is it free shipping? How to make sure that i will surely get the product and if it's a trustworthy web

By roy Dec-26/2018 23:13:36

A

Hello Roy,

You can see the shipping cost and delivery time during the checkout. 


Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.


The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.  


Please refer to this link https://www.gearbest.com/about/warranty-and-return.html

You can see all of information about warranty.


Q

The drone has GPS? I didn’t see in the Spec

By Yohi Dec-19/2018 09:03:02

A

Hello Yohi,


The drone has GPS.

Q

What is the fcc id?

By Diego Schatkoski Dec-13/2018 20:25:07

A

Hello Diego,

Fcc id is an authentication number given after the US certification.

Q

how many megapixels?

By Joe Dec-09/2018 17:42:32

A

Hello Joe, 
HD 1080P Camera

Q

hi does the drone have a low battery auto return home.

By steve Dec-08/2018 15:56:30

A

Hello Steve,


We are very sorry that it will not automatically return when it is low, but there will be a low battery to remind the user to return.

Let me know if you need any further assistance. 


Q

total weight of drone

By JAGDISH DHANGAR Dec-04/2018 16:46:17

A

Hello JAGDISH, 

Thank you for your inquiry.  

Product weight: 0.5600 kg 

Q

max flight time

By JAGDISH DHANGAR Dec-01/2018 04:16:30

A

Hello JAGDISH, 
- Flight time is up to 25mins with 11.1V 2000mAh lipo batter

Q

how long before arrival to Canada

By Rick Dec-10/2018 22:59:03

A

Hello Rick,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


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Q

We can ship to India.

By Anmol Saxena Nov-30/2018 07:43:43

A

Hello Anmol, 
We can ship it to India.

Let me know if you need any help.

Q

this product ship india

By debarchi kashyap Nov-13/2018 07:08:40

A

Hello Debarchi,
We can ship to India.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!