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Customer Questions & Answers

  • All(16)
  • Product Information(13)
  • Stock Status
  • Payment
  • About Shipping(2)
  • Others
Q

Front screen flash/light (camera) availability is there on this product

By venugopal Feb-17/2019 16:15:42

A

Hello Venugopal,

Yes, it has front camera.

Q

Is there NFC on board? Haven't found any info about that

By Denis Jan-30/2019 14:22:00

A

Hello Denis, 
Thanks for your inquiry.

Yes it can support NFC.

Q

Puedo usar este teléfono en Estados Unidos De America?

By Alex Dec-17/2018 04:32:07

A

Hola Alex,
Desbloqueado para su uso en todo el mundo. Por favor, asegúrese de que la red de área local es compatible. Haga clic aquí http://maps.mobileworldlive.com/  para la frecuencia de la red de su país. Por favor, consulte con su proveedor / proveedor antes de comprar este artículo.

Q

Is this a Xiaomi authentic phone or not?

By Anish Khadka Dec-09/2018 07:39:51

A

Hello Anish, 
Yes,It is Xiaomi Mi 8 Pro 4G Phablet Global Version.

Q

Boa tarde, tem o idioma PORTUGUÊS Brasil?

By Diogo Dec-07/2018 15:05:20

A


Hello Diogo,

   

Yes.

Language: Azerbaijani,Indonesian,Bahasa Melayu,Catalan,Danish,German,Estonian,English (India),English (United Kingdom),English (United States),Spanish (Spain),Spanish (United States),Basque,French,Galician,Hausa,Italian,Latvian,Lithuanian,Hungarian,Dutch,Norwegian,Uzbek,Polish,Portugese (Brasil),Portugese (Portugal),Romanian,Slovencina,Slovenian,Finnish,Swedish,Vietnamese,Turkish,Czech,Serbian,Croatian,Kazakh,Macedonian,Russian,Ukranian,Bulgarian,Greek,Georgian,Hindi,Marathi,Bengali (India),Gujarati,Punjabi,Assamese,Tamil,Telugu,Kannada,Malayalam,Nepali(India),Oriya,Urdu(India),Urdu(Pakistan),Bengali (Bangladesh),Nepali(Nepal),Thai,Burmese,Arabic(Egypt),Persian,Hebrew,Khmer,Korean,Chinese (Simplified),Chinese (Taiwan Traditional),Chinese (Hong Kong Traditional),Japanese 

Q

quanto tempo demora pra chegar aqui no Brasil? amei o preço!

By Douglas Abreu Dec-06/2018 14:04:37

A

Hello Douglas,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

What Operational System is it? Miui or Android?

By Nicolas Andrade Nov-30/2018 13:43:22

A

Hello Nicolas,

I have already found information about the product you want for you:

System: Android 8.1

Let me know if you need any further assistance. 


Q

The lack of face recognition is because of the rom or the phone does not have the hardware for it? My question is to know if the face recognition could be available in the future with rom update from xiaomi. Thanks!

By Renato Nov-29/2018 19:47:35

A


Hello Renato,

   


Sorry, no.

Q

1-What company do you use for shipment? 2-Do you provide track number? thank you

By Julian Rojasq Nov-27/2018 14:51:32

A

Hello Julian ,

It depends on the shipping method you will choose.

Generally it can be shipped within 3-7 business days after the payment. The exact processing time varies depending on the item.

Please refer to our shipping estimation below:

1) Expedited Shipping: 3-7 working days 

2) Unregistered Air Mail & Registered Air Mail:10-40 working days

3) Priority Line : 5- 25 working days(Only for partial countries)

Learn more information about shipping from http://www.gearbest.com/about/shipping-methods.html 


Only Unregistered Air Mail  is not with the tracking number.

Q

Tell me, please, about warranty in Ukraine?

By Gregory Nov-25/2018 23:01:34

A

Hello Gregory
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Front screen flash/light (camera) availability is there on this product

By venugopal Feb-17/2019 16:15:42

A

Hello Venugopal,

Yes, it has front camera.

Q

Is there NFC on board? Haven't found any info about that

By Denis Jan-30/2019 14:22:00

A

Hello Denis, 
Thanks for your inquiry.

Yes it can support NFC.

Q

Puedo usar este teléfono en Estados Unidos De America?

By Alex Dec-17/2018 04:32:07

A

Hola Alex,
Desbloqueado para su uso en todo el mundo. Por favor, asegúrese de que la red de área local es compatible. Haga clic aquí http://maps.mobileworldlive.com/  para la frecuencia de la red de su país. Por favor, consulte con su proveedor / proveedor antes de comprar este artículo.

Q

Is this a Xiaomi authentic phone or not?

By Anish Khadka Dec-09/2018 07:39:51

A

Hello Anish, 
Yes,It is Xiaomi Mi 8 Pro 4G Phablet Global Version.

Q

Boa tarde, tem o idioma PORTUGUÊS Brasil?

By Diogo Dec-07/2018 15:05:20

A


Hello Diogo,

   

Yes.

Language: Azerbaijani,Indonesian,Bahasa Melayu,Catalan,Danish,German,Estonian,English (India),English (United Kingdom),English (United States),Spanish (Spain),Spanish (United States),Basque,French,Galician,Hausa,Italian,Latvian,Lithuanian,Hungarian,Dutch,Norwegian,Uzbek,Polish,Portugese (Brasil),Portugese (Portugal),Romanian,Slovencina,Slovenian,Finnish,Swedish,Vietnamese,Turkish,Czech,Serbian,Croatian,Kazakh,Macedonian,Russian,Ukranian,Bulgarian,Greek,Georgian,Hindi,Marathi,Bengali (India),Gujarati,Punjabi,Assamese,Tamil,Telugu,Kannada,Malayalam,Nepali(India),Oriya,Urdu(India),Urdu(Pakistan),Bengali (Bangladesh),Nepali(Nepal),Thai,Burmese,Arabic(Egypt),Persian,Hebrew,Khmer,Korean,Chinese (Simplified),Chinese (Taiwan Traditional),Chinese (Hong Kong Traditional),Japanese 

Q

What Operational System is it? Miui or Android?

By Nicolas Andrade Nov-30/2018 13:43:22

A

Hello Nicolas,

I have already found information about the product you want for you:

System: Android 8.1

Let me know if you need any further assistance. 


Q

The lack of face recognition is because of the rom or the phone does not have the hardware for it? My question is to know if the face recognition could be available in the future with rom update from xiaomi. Thanks!

By Renato Nov-29/2018 19:47:35

A


Hello Renato,

   


Sorry, no.

Q

Tell me, please, about warranty in Ukraine?

By Gregory Nov-25/2018 23:01:34

A

Hello Gregory
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Face recognition 3D?

By tru Nov-25/2018 21:20:40

A


Hello Tru,

   


Sorry, no.

Q

Is there the EU charger? or Is It uk type?

By bedua Nov-23/2018 18:10:02

A

Hello Bedua,


Please note that this product has an EU plug.

Let me know if you need any further assistance. 


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

1-What company do you use for shipment? 2-Do you provide track number? thank you

By Julian Rojasq Nov-27/2018 14:51:32

A

Hello Julian ,

It depends on the shipping method you will choose.

Generally it can be shipped within 3-7 business days after the payment. The exact processing time varies depending on the item.

Please refer to our shipping estimation below:

1) Expedited Shipping: 3-7 working days 

2) Unregistered Air Mail & Registered Air Mail:10-40 working days

3) Priority Line : 5- 25 working days(Only for partial countries)

Learn more information about shipping from http://www.gearbest.com/about/shipping-methods.html 


Only Unregistered Air Mail  is not with the tracking number.

Q

How long does delivery take to get to spain?

By Vctr Nov-16/2018 18:27:33

A

Hello Vctr,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!