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Customer Q&A

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  • Product Information(7)
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Q

Does this unit have a USB 3.0 port ?

By Gentry Jan-14/2019 07:22:50

A

Hello Gentry,


This unit has a USB 3.0 port.

Q

How can it play Netflix 1080p with Widevine level 3 ?

By Brian Dec-31/2018 23:54:44

A

Hello Brian, 

As long as your Netflix account is in hd, you can stream it.

Let me know if you need any help.

Q

You previously mentioned it comes with DRM level 3 and yet it can play Netflix 4k or even 1080p? Are you dead sure on this? Separately, is this android tv or android tv OS?

By Hideiyoshi Dec-14/2018 14:10:57

A

Hello Hideiyoshi, 

Thank you for your inquiry.

1, You can play Netflix 1080p.


2, It is the Android system.


Q

it says it handles dynamic hdr does it mean that it's having Dolby Vision? Or HDR10+?

By Blackadder Dec-02/2018 16:09:09

A

Hello Blackadder,


It can support and play Dolby video normally through software, such as KODI.


Q

What's the DRM and HDCP info of this box? Is this running on android OS or otherwise? Is this PlayReady? Kindly confirm its Netflix HD 1080?

By Hideiyoshi Dec-01/2018 06:19:56

A

Hello Hideiyoshi, 

Thank you for your inquiry.

What's the DRM Widevine level? ——Widevine3
What's the HDCP level?——Don't support
Is this Microsoft PlayReady?——No
Miracast ready?——Yes
Is this android OS box? ——Yes
Is it able to stream Netflix in 4k? ——Support 1080P 4K
Can it handle passthru in dts trueHD & dts HDMA?——Support dts trueHD & dts HDMA via KODI

Q

Netflix certified?

By Hugh McCluskey Nov-28/2018 11:50:55

A

Hello  Hugh,


Yes, it supports Netflix 1080P.

Q

What's the DRM Widevine level? What's the HDCP level? Is this Microsoft PlayReady? Miracast ready? Is this android OS box? Is it able to stream Netflix in 4k? Can it handle passthru in dts trueHD & dts HDMA? Thanks

By Hideiyoshi Nov-27/2018 14:10:55

A

Hello Hideiyoshi, 
Thanks for your inquiry.

What's the DRM Widevine level? ——Widevine3
What's the HDCP level?——Don't support
 Is this Microsoft PlayReady?——No
Miracast ready?——Yes
Is this android OS box? ——Yes
Is it able to stream Netflix in 4k? ——Support 1080P 4K
Can it handle passthru in dts trueHD & dts HDMA?——Support dts trueHD & dts HDMA via KODI

Q

Does this unit have a USB 3.0 port ?

By Gentry Jan-14/2019 07:22:50

A

Hello Gentry,


This unit has a USB 3.0 port.

Q

How can it play Netflix 1080p with Widevine level 3 ?

By Brian Dec-31/2018 23:54:44

A

Hello Brian, 

As long as your Netflix account is in hd, you can stream it.

Let me know if you need any help.

Q

You previously mentioned it comes with DRM level 3 and yet it can play Netflix 4k or even 1080p? Are you dead sure on this? Separately, is this android tv or android tv OS?

By Hideiyoshi Dec-14/2018 14:10:57

A

Hello Hideiyoshi, 

Thank you for your inquiry.

1, You can play Netflix 1080p.


2, It is the Android system.


Q

it says it handles dynamic hdr does it mean that it's having Dolby Vision? Or HDR10+?

By Blackadder Dec-02/2018 16:09:09

A

Hello Blackadder,


It can support and play Dolby video normally through software, such as KODI.


Q

What's the DRM and HDCP info of this box? Is this running on android OS or otherwise? Is this PlayReady? Kindly confirm its Netflix HD 1080?

By Hideiyoshi Dec-01/2018 06:19:56

A

Hello Hideiyoshi, 

Thank you for your inquiry.

What's the DRM Widevine level? ——Widevine3
What's the HDCP level?——Don't support
Is this Microsoft PlayReady?——No
Miracast ready?——Yes
Is this android OS box? ——Yes
Is it able to stream Netflix in 4k? ——Support 1080P 4K
Can it handle passthru in dts trueHD & dts HDMA?——Support dts trueHD & dts HDMA via KODI

Q

Netflix certified?

By Hugh McCluskey Nov-28/2018 11:50:55

A

Hello  Hugh,


Yes, it supports Netflix 1080P.

Q

What's the DRM Widevine level? What's the HDCP level? Is this Microsoft PlayReady? Miracast ready? Is this android OS box? Is it able to stream Netflix in 4k? Can it handle passthru in dts trueHD & dts HDMA? Thanks

By Hideiyoshi Nov-27/2018 14:10:55

A

Hello Hideiyoshi, 
Thanks for your inquiry.

What's the DRM Widevine level? ——Widevine3
What's the HDCP level?——Don't support
 Is this Microsoft PlayReady?——No
Miracast ready?——Yes
Is this android OS box? ——Yes
Is it able to stream Netflix in 4k? ——Support 1080P 4K
Can it handle passthru in dts trueHD & dts HDMA?——Support dts trueHD & dts HDMA via KODI

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!