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Customer Questions & Answers

  • All(14)
  • Product Information(9)
  • Stock Status(2)
  • Payment(1)
  • About Shipping(1)
  • Others(1)
Q

please let me know which android app I need from Google play

By leo Feb-27/2019 13:55:05

A

Hello Leo, 
Thanks for your inquiry.

1. Android APP: FunRun
2. iOS no APP, connect with Bluetooth

Q

My sim card is a 4g so this could accept it?

By mohammad Feb-24/2019 21:33:31

A

Hello Mohammad,

Sincerely sorry for the late response.

Yes,as long as the GSM system is included.Thank you.

Q

Will this item supports India Sims cards? memory card support is there?

By narendra reddy Feb-02/2019 18:30:23

A

Hello narendra,

For your issue, please kindly note:

Yes,it can.

Q

hy. I want to ask how much I have to pay for this in Pakistani rupee, and how many days will it take if I odererd it

By asad Feb-01/2019 13:13:17

A

Hello asad,

You can change the currency on our website to see the price.

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

hi can you ship to Morocco

By Ayoub Waal Jan-29/2019 18:53:19

A


Hello Ayoub,

   


Yes, we ship to Morocco.

Q

I want to copy some mp3 files to the tf card and use just the watch and a bluetooth earphone to listen to music while jogging. Can the watch play the mp3 files independently? Can the watch manage to connect/pair with the earphones?

By Luis Jan-27/2019 19:35:04

A

Hello Luis, 
Thanks for your inquiry.

It can't link headphones, it can play MP3.

Q

can you ship to indonesia?

By restu smkei watch Jan-18/2019 17:50:14

A

Hello Restu, 

Thank you for your inquiry.  

Yes,it is ok.

Q

it is waterproof??

By M.mohan Jan-05/2019 10:41:43

A

Hello M.mohan, 
No ,I am sincerely sorry that it is not .

Q

Can this product be connected with xiaomi mi A1? caller id works with every smart phone? thank you in advance

By Dimitris Vardakas Jan-04/2019 13:59:16

A

Hello Dimitris,


It can be connected to any Android 5.1 or higher phone.

Q

black what ready

By rizki Jan-04/2019 07:35:28

A

Hello Rizki,
It is in stock.

Q

My sim card is a 4g so this could accept it?

By mohammad Feb-24/2019 21:33:31

A

Hello Mohammad,

Sincerely sorry for the late response.

Yes,as long as the GSM system is included.Thank you.

Q

Will this item supports India Sims cards? memory card support is there?

By narendra reddy Feb-02/2019 18:30:23

A

Hello narendra,

For your issue, please kindly note:

Yes,it can.

Q

I want to copy some mp3 files to the tf card and use just the watch and a bluetooth earphone to listen to music while jogging. Can the watch play the mp3 files independently? Can the watch manage to connect/pair with the earphones?

By Luis Jan-27/2019 19:35:04

A

Hello Luis, 
Thanks for your inquiry.

It can't link headphones, it can play MP3.

Q

can you ship to indonesia?

By restu smkei watch Jan-18/2019 17:50:14

A

Hello Restu, 

Thank you for your inquiry.  

Yes,it is ok.

Q

it is waterproof??

By M.mohan Jan-05/2019 10:41:43

A

Hello M.mohan, 
No ,I am sincerely sorry that it is not .

Q

Can this product be connected with xiaomi mi A1? caller id works with every smart phone? thank you in advance

By Dimitris Vardakas Jan-04/2019 13:59:16

A

Hello Dimitris,


It can be connected to any Android 5.1 or higher phone.

Q

which year warranty this product

By sijo Dec-22/2018 14:13:39

A

Hello Sijo
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Ele é a prova d'água?

By Lucas Dec-15/2018 21:41:23

A

Hello Lucas, 
Thanks for your inquiry.

Not waterproof, can't soak in water.

Q

how long does priority line shipping take to canada

By R Dec-02/2018 17:43:45

A

Hello R,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

black what ready

By rizki Jan-04/2019 07:35:28

A

Hello Rizki,
It is in stock.

Q

black what ready?

By iqbal Dec-31/2018 05:19:34

A

Hello Iqbal, 

Thank you for your inquiry.  

Yes,it is in stock.

Q

hy. I want to ask how much I have to pay for this in Pakistani rupee, and how many days will it take if I odererd it

By asad Feb-01/2019 13:13:17

A

Hello asad,

You can change the currency on our website to see the price.

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

hi can you ship to Morocco

By Ayoub Waal Jan-29/2019 18:53:19

A


Hello Ayoub,

   


Yes, we ship to Morocco.

Q

please let me know which android app I need from Google play

By leo Feb-27/2019 13:55:05

A

Hello Leo, 
Thanks for your inquiry.

1. Android APP: FunRun
2. iOS no APP, connect with Bluetooth