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Customer Questions

  • All(29)
  • Product Information(19)
  • Stock Status(4)
  • Payment
  • About Shipping(3)
  • Others(3)
Q

how many days delivery to my country India please information

By Kaveri Manikanta Feb-28/2019 06:23:55

A
Hello Kaveri,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html 
Q

The shipping to USA Florida how time to delivery?

By Renier Feb-20/2019 16:40:25

A
Hello Renier,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html 
Q

Is there a headphone jack on the Mi Mix 3?

By David Feb-16/2019 01:46:30

A
Hello David, Thank you for your inquiry.It has a Type-C Audio Out Port.
Q

If there is any fault in the item can we return it?

By Ribhav Feb-12/2019 01:06:31

A
Hello RibhavPlease read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
Q

Does the 10W wireless charger come enclosed in package?

By Edward Feb-06/2019 21:30:41

A
Hello Edward, This item just contains :Back Case : 1 Cell Phone: 1 Charger: 1 English Manual : 1 Other: 1 x Type-C to Audio Cable SIM Needle: 1 USB Cable: 1
Q

HI , Is it available in stock and how long will it take to reach India ( Delhi ) .thanks

By dhirendra Feb-04/2019 07:53:59

A
Hello Dhirendra,We are very happy to tell you that this product is in stock.Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html You are welcome to buy on our website.
Q

hello heartbeat team, quick question. how many days to ship in UK special delivery?

By norman Feb-02/2019 21:22:11

A
Hello Norman,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html 
Q

Hello, is this in stock? Will it ship the day or next day from me ordering? Thank you

By Arne Feb-01/2019 10:58:47

A
Hello Arne,This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. Please feel free to order it.
Q

If i purchase this phone today when will it ship out?

By Nissa Jan-31/2019 06:35:56

A
Hello Nissa,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html 
Q

Is there an importation tax for the Mi mix 3 in the US if so how much is it.

By Hugo Rain Jan-31/2019 01:47:25

A
Hello Hugo,If any taxes are incurred, they are charged by the destination country and not by GearBest. Taxes are beyond GearBest's control and are charged according to local customs policies and regulations. For more details, please check your local customs website.See our FAQ's here: http://www.gearbest.com/about/faq.html