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Customer Questions

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We’re are they coming from and how long to get to the uk thanks I want to buy one but don’t want to wait a lifetime for it

By Aaron Jul-13/2019 23:57:44

Hello Aaron,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below to UK :Priority Line    35-50 business days    Learn more information about our shipping methods here: 

Hi, Is shipping to Germany possible? I can't get it to work...

By Panse Mar-04/2019 11:43:00

Hello Panse,We are pleased to inform you that we can ship all over the world, including your country.

Is the batary of Fiido D3 removable?

By Vagelis Maniopoulos Feb-21/2019 15:30:46

Hello Vagelis,Yes, the battery is detachable.

what is the maximum battery size for fiido d 3 shifting..can order 10.4 ah..or it just 7.8 ah is the biggest one..thank you

By cair Jan-24/2019 06:56:20

Hello Cair, Thank you for your inquiry.  Battery capacity: 36v  7.8ah  (10 strings 3 and 2600mah)