All
Product keywords
Please enter the email address account

Customer Q&A

  • All(6)
  • Product Information(1)
  • Stock Status
  • Payment
  • About Shipping(5)
  • Others
Q

Does the battery charger have an Italian plug?

By Luca Agostini Apr-11/2019 23:37:35

A

Hello Luca,

Sorry,it does not 

Thank you for your understanding.


Q

Hi, Please could you advise when the scooter would be delivered and shipped after the pre-order? Do you ship to the United Kingdom? Thanks, Loren

By Loren Mar-10/2019 13:06:35

A

Hello Loren,

Yes, we can ship to your country for you.

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Do you ship to Bulgaria?

By Николай Mar-07/2019 21:45:59

A

Hello Николай, 

Thank you for your inquiry.  

Yes,it is ok.

Q

hi can you shipp sweden?

By håkan Mar-04/2019 18:38:54

A

Hello Håkan,
We can ship to Sweden.

Q

I want this scooter can you ship it to Chile? add some shipping option please

By Fer Mar-02/2019 15:27:56

A

Hello Fer,


We are sorry that we cannot ship to your country.

Let me know if you need any further assistance. 


Q

Hi, When buying from an european contry, will this also be sent from an european warehouse, like the older model? And are there extra spare parts included, like for example; extra tires?

By Ole K. Feb-27/2019 23:11:45

A

Hello Ole,


We will choose the appropriate warehouse delivery for you based on the address you provide.

Package Content: 1 x Xiaomi Electric Scooter Pro, 1 x Chinese Manual, 1 x Charging Adapter, 1 x Extended Aeration Nozzle, 1 x Hexagonal Wrench, 2 x Screw

Let me know if you need any further assistance. 


Q

Does the battery charger have an Italian plug?

By Luca Agostini Apr-11/2019 23:37:35

A

Hello Luca,

Sorry,it does not 

Thank you for your understanding.


Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Hi, Please could you advise when the scooter would be delivered and shipped after the pre-order? Do you ship to the United Kingdom? Thanks, Loren

By Loren Mar-10/2019 13:06:35

A

Hello Loren,

Yes, we can ship to your country for you.

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Do you ship to Bulgaria?

By Николай Mar-07/2019 21:45:59

A

Hello Николай, 

Thank you for your inquiry.  

Yes,it is ok.

Q

hi can you shipp sweden?

By håkan Mar-04/2019 18:38:54

A

Hello Håkan,
We can ship to Sweden.

Q

I want this scooter can you ship it to Chile? add some shipping option please

By Fer Mar-02/2019 15:27:56

A

Hello Fer,


We are sorry that we cannot ship to your country.

Let me know if you need any further assistance. 


Q

Hi, When buying from an european contry, will this also be sent from an european warehouse, like the older model? And are there extra spare parts included, like for example; extra tires?

By Ole K. Feb-27/2019 23:11:45

A

Hello Ole,


We will choose the appropriate warehouse delivery for you based on the address you provide.

Package Content: 1 x Xiaomi Electric Scooter Pro, 1 x Chinese Manual, 1 x Charging Adapter, 1 x Extended Aeration Nozzle, 1 x Hexagonal Wrench, 2 x Screw

Let me know if you need any further assistance. 


Be the FIRST to Ask a question. Want G Points? Just Write a Review!