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Customer Q&A

  • All(19)
  • Product Information(15)
  • Stock Status
  • Payment(1)
  • About Shipping(2)
  • Others(1)
Q

Can I pay by using mastercard?

By Grzegorz Sep-04/2019 21:49:01

A

Hello Grzegorz, 

We accept a number of secure and convenient payment methods:
1. Credit Card
Buyers can pay securely by credit card (including Visa and MasterCard) via PayPal.
2. PayPal
PayPal is the most popular online payment method in the world.
3. Wire Transfer
For orders which exceed $500, please contact us at our dedicated Support Center.
Note: Please tell us after you pay the wire transfer with your order number, the amount paid, the transaction number and the exact date you made the wire transfer.


Q

What capacity sd card does the phone support? 128gb ? 256gb ? 512gb ?

By Lyle Aug-24/2019 15:41:44

A

Hello Lyle,
External Memory: Not Supported 

Q

Dear seller, I have not seen the specification of the Polish language, is it available? Xiaomi Mi9

By Dariusz Aug-23/2019 17:26:21

A

Hello Dariusz,
Supports Polish language. 

This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Q

Dear seller, I need select EU plug type. How do I know what plug type it is?

By Farhad Aug-19/2019 23:12:32

A

Hello, the plug of this product is European.

Q

the package contains a white or black sillicone cover?

By adrian Aug-19/2019 11:35:51

A

Hello Adrian, 

Cell Phone: 1 
Charger: 1 
English Manual : 1 
Other: 1 x Type-C to 3.5mm Earphone Switchable Cable 
SIM Needle: 1 
USB Cable: 1

As you could see there is no sillicone cover. 


Q

Will I pay customs taxes to Portugal? Thanks

By jccsantos Aug-17/2019 16:00:19

A

Hello Jccsantos,

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

for Romania, i must pay coustom tax ?

By Dan Aug-17/2019 14:26:11

A

Hello Dan,

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

battery 3200mah?

By marcelo Aug-17/2019 06:53:10

A

Hello Marcelo,

Battery

Battery Capacity (mAh): 3200mAh Built-in 
Battery Type: Li-ion Battery,Non-removable    


Q

Does this phone have google play store? It supports google apps?

By Vasilis Aug-16/2019 21:39:57

A

Hello Vasilis,
Google Play Store: Yes

Q

battery capacity has 3200mah? view in description (wikipedia xiaomi mi 9 has 3300mah) the phone is original?

By Adrian Aug-16/2019 15:40:49

A

Olá Adrian,

This product is original.


Please feel free to purchase at any time.


Battery

Battery Capacity (mAh): 3200mAh Built-in 
Battery Type: Li-ion Battery,Non-removable    


Q

What capacity sd card does the phone support? 128gb ? 256gb ? 512gb ?

By Lyle Aug-24/2019 15:41:44

A

Hello Lyle,
External Memory: Not Supported 

Q

Dear seller, I have not seen the specification of the Polish language, is it available? Xiaomi Mi9

By Dariusz Aug-23/2019 17:26:21

A

Hello Dariusz,
Supports Polish language. 

This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Q

Dear seller, I need select EU plug type. How do I know what plug type it is?

By Farhad Aug-19/2019 23:12:32

A

Hello, the plug of this product is European.

Q

the package contains a white or black sillicone cover?

By adrian Aug-19/2019 11:35:51

A

Hello Adrian, 

Cell Phone: 1 
Charger: 1 
English Manual : 1 
Other: 1 x Type-C to 3.5mm Earphone Switchable Cable 
SIM Needle: 1 
USB Cable: 1

As you could see there is no sillicone cover. 


Q

battery 3200mah?

By marcelo Aug-17/2019 06:53:10

A

Hello Marcelo,

Battery

Battery Capacity (mAh): 3200mAh Built-in 
Battery Type: Li-ion Battery,Non-removable    


Q

Does this phone have google play store? It supports google apps?

By Vasilis Aug-16/2019 21:39:57

A

Hello Vasilis,
Google Play Store: Yes

Q

battery capacity has 3200mah? view in description (wikipedia xiaomi mi 9 has 3300mah) the phone is original?

By Adrian Aug-16/2019 15:40:49

A

Olá Adrian,

This product is original.


Please feel free to purchase at any time.


Battery

Battery Capacity (mAh): 3200mAh Built-in 
Battery Type: Li-ion Battery,Non-removable    


Q

how much does the package weight?

By adrian Aug-16/2019 10:10:15

A

Hello Adrian, 

Product weight: 0.1730 kg 
Package weight: 0.4500 kg 
Product size (L x W x H): 15.75 x 7.47 x 0.76 cm / 6.2 x 2.94 x 0.3 inches 
Package size (L x W x H): 18.00 x 10.00 x 3.00 cm / 7.09 x 3.94 x 1.18 inches


Q

Is this phone First hand?

By rthr Aug-02/2019 01:07:11

A

Hello Rthr, 
Yes, it is.

Let me know if you need any help.



Q

Does this Mi 9 phone support the Polish language?

By Charles Jul-14/2019 17:39:12

A

Hello Charles,
Language: Multi-language .

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Can I pay by using mastercard?

By Grzegorz Sep-04/2019 21:49:01

A

Hello Grzegorz, 

We accept a number of secure and convenient payment methods:
1. Credit Card
Buyers can pay securely by credit card (including Visa and MasterCard) via PayPal.
2. PayPal
PayPal is the most popular online payment method in the world.
3. Wire Transfer
For orders which exceed $500, please contact us at our dedicated Support Center.
Note: Please tell us after you pay the wire transfer with your order number, the amount paid, the transaction number and the exact date you made the wire transfer.


Q

Will I pay customs taxes to Portugal? Thanks

By jccsantos Aug-17/2019 16:00:19

A

Hello Jccsantos,

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

for Romania, i must pay coustom tax ?

By Dan Aug-17/2019 14:26:11

A

Hello Dan,

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

Téléphone est'il disponible en Français?

By Pierre-Antoine Apr-05/2019 22:29:02

A

Hello Pierre-Antoine,


Thanks for your inquiry.


It supports French.


Have a nice day.