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Customer Q&A

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  • Product Information(5)
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Q

Where can I check the terms and conditions for the warranty I cluded when buying this phone from gear best and shipping to a different country?

By Guillermo Enriquez Aug-18/2019 06:46:07

A

Hello Guillermo
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Hello, What type is the power adapter furnished ? UK ?

By Roman F Aug-15/2019 18:02:48

A

Hello, we will send you an adapter that matches your country based on your location.

Q

The Phone comes with oxygen OS or not, thank you

By ikic Aug-14/2019 02:15:34

A

Hello Ikic, 

It comes with Oxygen Os based on Andriod 9.0.


Q

does it come with the Chinese ROM?

By Davide Aug-13/2019 13:42:48

A

Hello Davide, 

It comes with the international ROM.


Q

How much is the custom tax to Canada?

By Bruce Aug-10/2019 22:08:44

A

Hello Bruce,

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

Really does not support a micro sd card?

By Cosmib May-28/2019 00:38:12

A

Hello Cosmib,

No,it doesn't support.

Q

Where can I check the terms and conditions for the warranty I cluded when buying this phone from gear best and shipping to a different country?

By Guillermo Enriquez Aug-18/2019 06:46:07

A

Hello Guillermo
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Hello, What type is the power adapter furnished ? UK ?

By Roman F Aug-15/2019 18:02:48

A

Hello, we will send you an adapter that matches your country based on your location.

Q

The Phone comes with oxygen OS or not, thank you

By ikic Aug-14/2019 02:15:34

A

Hello Ikic, 

It comes with Oxygen Os based on Andriod 9.0.


Q

does it come with the Chinese ROM?

By Davide Aug-13/2019 13:42:48

A

Hello Davide, 

It comes with the international ROM.


Q

Really does not support a micro sd card?

By Cosmib May-28/2019 00:38:12

A

Hello Cosmib,

No,it doesn't support.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

How much is the custom tax to Canada?

By Bruce Aug-10/2019 22:08:44

A

Hello Bruce,

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Be the FIRST to Ask a question. Want G Points? Just Write a Review!