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Customer Questions

  • All(16)
  • Product Information(15)
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Q

Hi, is it factory sealed? New and unopened? Thank you

By Dmitry Dec-21/2019 17:23:26

A
HelloIs brand new und factory sealed
Q

Hi, is it factory sealed? New and unopened? Thank you

By Dmitry Dec-21/2019 17:17:15

A
HelloIs brand new.
Q

Does this phone connect to vodafone 4g network in Ireland

By Declan O Shaughnessy Dec-15/2019 21:37:42

A
Hello DeclanNetworks:GSM: B2 / B3 / B5 / B8CDMA: BC0 / BC1WCDMA: B1 / B2 / B4 / B5 / B8 / B9 / B19TDS: B34 / B39FDD-LTE: B1 / B2 / B3 / B4 / B5 / B7 / B8 / B12 / B13 / B17 / B18 / B19 / B20 / B25 / B26 / B28 / B29 / B32 / B66TDD-LTE: B34 / B38 / B39 / B40 / B41
Q

does it support OTA update?

By mo Dec-09/2019 00:50:35

A
Hello MoIt supports OTA
Q

does it support 5G network?

By kostis Dec-04/2019 18:12:58

A
Hello kostis, No it dosen't support.
Q

HI i will get this usb c headphones in this box?

By Adam Dec-04/2019 18:12:15

A
Hello Adam, I/O Interface: 2 x Nano SIM Slot,Microphone,Speaker,Type-C,Type-C Audio Out Port 
Q

Hi can I just ask? what type of adapter does it come thanks

By Simon Aug-10/2019 18:19:24

A
Hello Simon, Chinese plug. 
Q

hello, this is in global version ? thank you.

By hou Jul-03/2019 15:04:26

A
Hello Hou, This is in International Version. 
Q

Hi, is 5G working on this phone?

By Daniel Jun-25/2019 22:51:41

A
Dear Daniel,No, my friend, this phone doesn't support 5G.
Q

Does the phone come with warranty? and the seal from the manufacturer is not broken?

By Lee Jun-24/2019 16:58:35

A
Hello LeePlease read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html