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Customer Questions

  • All(30)
  • Product Information(26)
  • Stock Status(1)
  • Payment
  • About Shipping(3)
  • Others
Q

Is there a Hebrew language?

By gil Jan-01/2020 21:40:43

A
Hello Gil, it does not have Hebrew language.
Q

does it support indian sim

By rudra Dec-24/2019 15:51:10

A
HelloYes, it supports.
Q

I would like to purchase this phone.How many day wil lit take to arrive i U.K? And will i have to pay customs fee? Thanks

By Viresh Dec-17/2019 12:09:30

A
Hello Viresh,This is determined by the logistics method you choose.If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. For more details, please check your local customs website.See our FAQ's here: http://www.gearbest.com/about/faq.html 
Q

How long the warranty is.

By Mati Dec-17/2019 08:12:30

A
Hello MatiPlease read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
Q

hello, how long it takes to be deliver in new zealand? can i use new zealand simcard to this phone?

By gen Dec-16/2019 22:45:58

A
Hello gen, This is determined by the logistics method you choose.Networks:GSM: B2 / B3 / B5 / B8CDMA: BC0 / BC1WCDMA: B1 / B2 / B4 / B5 / B8 / B9 / B19TD-SCDMA: B34 / B39FDD-LTE: B1 / B2 / B3 / B4 / B5 / B7 / B8 / B12 / B13 / B17 / B18 / B19 / B20 / B26 / B28 / B29 / B32TDD-LTE: B34 / B38 / B39 / B40 / B41
Q

EU PLUG ADAPTER INCLUDE?

By Ledsoon Vieira Dec-16/2019 16:55:01

A
Hello, We will equip you with an adapter for your country. 
Q

can you say have this finnish language?

By Jyrki Wallenius Dec-16/2019 12:49:26

A
Hello Jyrki, Language: Traditional Chinese ( Hong Kong ), English, Simplified Chinese, Traditional Chinese ( Taiwan ), Filipino, Lao, Malay, Burmese, Thai, Hindi, Indonesian, Vietnamese, Russian, Cambodian, Holab , Nepali, Bengali, German, Polish, Greek, Dutch, Portuguese, Spanish, Italian, Urdu, Assam, Oriya, Sanskrit, Gujarat , Kannada, Malayalam, Methili, Burmese, Korean, Japanese, French, etc. 
Q

How to choose the shipping method? I want the expedition shipping.

By Gnel Dec-13/2019 07:13:41

A
Hello Gnel, Alternative logistics are available on the website.
Q

Is this finnish language?

By Jyrki Wallenius Dec-12/2019 20:46:55

A
Hello Jyrki, Language: Traditional Chinese ( Hong Kong ), English, Simplified Chinese, Traditional Chinese ( Taiwan ), Filipino, Lao, Malay, Burmese, Thai, Hindi, Indonesian, Vietnamese, Russian, Cambodian, Holab , Nepali, Bengali, German, Polish, Greek, Dutch, Portuguese, Spanish, Italian, Urdu, Assam, Oriya, Sanskrit, Gujarat , Kannada, Malayalam, Methili, Burmese, Korean, Japanese, French, etc. 
Q

Does it have NFC ?

By Jennie Dec-12/2019 12:57:19

A
Hello Jennie, Yes it dose.