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Customer Questions

  • All(12)
  • Product Information(9)
  • Stock Status
  • Payment
  • About Shipping(2)
  • Others(1)
Q

is shipping available now?

By Tarek Jan-15/2020 17:53:34

A
Hello Tarek,We are very happy to tell you that this product is in stock.You are welcome to buy on our website.
Q

Is the phone uk compatible.

By David Dec-24/2019 11:50:59

A
HelloNetworks:GSM: B2/B3/B5/B8WCDMA: B1/B2/B4/B5/B8FDD-LTE: B1/B2/B3/B4/B5/B7/B8/B20TDD-LTE: B38/B40
Q

Does the device contain Portuguese Brazil?

By question Dec-16/2019 12:14:30

A
Hello question, Yes it dose.
Q

Do i need to pay extra for customs to Croatia?

By Toni Stranjik Dec-14/2019 17:29:22

A
Hello Toni,If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. For more details, please check your local customs website.See our FAQ's here: http://www.gearbest.com/about/faq.html 
Q

Does this phone have Lithuanian language?

By Marius Dec-08/2019 12:02:06

A
Hello Marius, Language: Traditional Chinese ( Hong Kong ), English, French, Simplified Chinese, Traditional Chinese ( Taiwan ), Filipino, Lao, Malay, Burmese, Thai, Hindi, Indonesian, Vietnamese, Russian, Cambodian, Holab, Nepali, Bengali, German, Polish, Greek, Dutch, Portuguese, Spanish, Italian, Urdu, Assam, Oriya, Sanskrit, Gujarat , Kannada, Malayalam, Methili, Burmese, Korean, Japanese  
Q

According to the official website this model supports band 28, but you don't have it listed. Is this incorrect?

By Matt Jul-29/2019 12:51:08

A
Hello Matt, It is internationl version which does not support B28. 
Q

what powerplug is in the package? thank you

By Nick Jul-21/2019 07:48:55

A
Dear Nick,Thanks for your request.EU plug.
Q

guarantee on the product?

By Józsa József Jul-15/2019 20:04:16

A
Hello JózsaPlease read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
Q

Witam. Czy telefon posiada język polski oraz NFC?

By Jacek Jul-13/2019 03:59:17

A
Dear Jacek,Thanks for your request.Yes, it does.
Q

Is SD card available in SIM slot?

By park Jul-05/2019 02:42:23

A
Dear Park,Thanks for your request.No, it can't.