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Customer Questions

  • All(7)
  • Product Information(7)
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Q

Does it work with Google Home or Amazon Alexa?

By Fernando Gyotoku Dec-17/2019 06:19:28

A
Hello Fernando, Google Home does not currently support, supports Amazon Alexa.
Q

Boa noite. Qual o app para utilizar? configura no app V380 Pro?

By chris Dec-12/2019 20:31:50

A
Hello chris, The APP of this product is ICsee, you cannot use the V380 APP. APP scan the QR code to download the attachment. Thank you!
Q

which sd I should use, micro or mini or normal or large

By goe Dec-11/2019 19:52:34

A
Hello Goe, It with Micro SD .Let me know if you need any help.
Q

How to install the camera to the phone and whether the camera can also be seen through a computer

By eli Dec-04/2019 08:30:21

A
Hello eli, After the APP needs to be installed on the mobile phone, follow the internal instructions to connect. If you need a computer to view, please remember the product ID number, log in to the server URL: https://xmeye.net/index, enter the ID number and password to watch after registration; the camera must be connected to the WAN. For mobile APP download, please scan the QR code to download and install.
Q

Hi, I would like to ask, how long is record stored on cloud? and which cloud is it? thank you

By Dalibor Aug-28/2019 07:46:02

A
Hello! Cloud storage is charged for the length of storage, you can use the corresponding payment on the APP. The longest is one month. Cloud storage is stored through the server. Thank you!
Q

When alarm can it send a screen shot with email or only app notification?

By antonus Aug-23/2019 09:40:32

A
Hello Antonus, The product can support alert notifications, but you must sign up for your personal account to sign in to the app to use the screenshot push feature.
Q

Is the camera compatible with iPhone/iPad?

By Giota Aug-23/2019 09:19:00

A
Hello Giota, Support mobile phone system: Android 4.3 and IOS 9.0 (iPhone 5 or above)