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Customer Q&A

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  • Product Information(5)
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Q

Hi, will it be working in minus 30-50 celsius. thx

By Leena Aug-21/2019 16:18:34

A

Hello Leena, 

It can work at minus 45 degrees.

Q

Hi, if u install the app on 2 or 3 phones do all see it when somebody rings ? second question: Do u need a subscription ?or is it without subscription ?

By Kevin Aug-15/2019 18:37:52

A

Hello, this product can share multiple mobile phones. This product does not require a subscription.

Q

What is the maximum distance between doorbell and the main unit ? They shoud be only on the same WiFi?

By Frank Aug-13/2019 21:07:35

A

Hello Frank,

The distance between the doorbell, the signal base station and the router is preferably about 2 meters, and the distance is as much as possible.


Q

Hi, it's support onvif or RTSP stream for NVR system?

By Sebastien Aug-13/2019 15:04:49

A

Hello Sebastien,

819 supports real-time video, active viewing.

Q

Does this work with Alexa?

By KS Aug-08/2019 14:34:14

A

Hello KS, 
Sorry that it doesn't work with Alexa.

Let me know if you need any help.

Q

Hi, will it be working in minus 30-50 celsius. thx

By Leena Aug-21/2019 16:18:34

A

Hello Leena, 

It can work at minus 45 degrees.

Q

Hi, if u install the app on 2 or 3 phones do all see it when somebody rings ? second question: Do u need a subscription ?or is it without subscription ?

By Kevin Aug-15/2019 18:37:52

A

Hello, this product can share multiple mobile phones. This product does not require a subscription.

Q

What is the maximum distance between doorbell and the main unit ? They shoud be only on the same WiFi?

By Frank Aug-13/2019 21:07:35

A

Hello Frank,

The distance between the doorbell, the signal base station and the router is preferably about 2 meters, and the distance is as much as possible.


Q

Hi, it's support onvif or RTSP stream for NVR system?

By Sebastien Aug-13/2019 15:04:49

A

Hello Sebastien,

819 supports real-time video, active viewing.

Q

Does this work with Alexa?

By KS Aug-08/2019 14:34:14

A

Hello KS, 
Sorry that it doesn't work with Alexa.

Let me know if you need any help.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!