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Customer Q&A

  • All(36)
  • Product Information(32)
  • Stock Status
  • Payment
  • About Shipping(2)
  • Others(1)
Q

Hi, It is suporting 4.0 BT ?

By Marek Sep-13/2019 06:10:53

A

Hello Marek,

It supports android 4.4 above

Q

When you buy the amazfit gtr from Europe..does its interface language ce in English pls?

By Neville Sep-10/2019 18:02:38

A

Hello Neville, 

This watch supports English.
Q

Hi.. Can this watch support using blood pressure monitor..?

By shiv Kumar Aug-28/2019 01:44:19

A

Hi Shiv,


Thank you for your consult.


I am sorry to say that the product does not support this function.


Q

The specifications show the screen is 390 X 390, but in the description it says 450 X 450. which is correct?

By Geoff Morris Aug-23/2019 01:02:58

A

Hello Geoff,

Dial size: 42.6*42.6*9.2mm 

Q

How much time for delivery at 171009, india

By ravi Aug-16/2019 07:59:47

A

Hello ravi,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Is the GTR compatible with Spotify on Android to control music? thank you

By Kevin Aug-15/2019 23:11:38

A

yes,it does

Q

Do you can reply on a WhatsApp message?

By Mike Aug-15/2019 14:56:29

A

Hello Mike, 

Thank you for your inquiry.

We dont have any keyboard on the watch, so you can not.


Q

Spotify Control: Is the GTR compatible with Spotify on Android such that tracks are displayed and can be skipped , replayed etc?

By Kevin Aug-13/2019 22:07:01

A

Hello Kevin,

Yes we have musich control ..that you can play next /last song pause and play music.

Q

Does It support NFC, please?

By Vladimir Aug-13/2019 16:46:18

A

Hello Vladimir, 
No ,I am sincerely sorry that it does not .

Q

regarding amazfit gtr 1. is it the global edition 2. do you ship to India 3. I'd it covered under manufacturer warranty or seller warranty

By satish Aug-13/2019 15:45:16

A

Hello Satish, 
This item is global version .

We sent this item to India . You can add the item to your cart first.

Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Hi, It is suporting 4.0 BT ?

By Marek Sep-13/2019 06:10:53

A

Hello Marek,

It supports android 4.4 above

Q

When you buy the amazfit gtr from Europe..does its interface language ce in English pls?

By Neville Sep-10/2019 18:02:38

A

Hello Neville, 

This watch supports English.
Q

Hi.. Can this watch support using blood pressure monitor..?

By shiv Kumar Aug-28/2019 01:44:19

A

Hi Shiv,


Thank you for your consult.


I am sorry to say that the product does not support this function.


Q

The specifications show the screen is 390 X 390, but in the description it says 450 X 450. which is correct?

By Geoff Morris Aug-23/2019 01:02:58

A

Hello Geoff,

Dial size: 42.6*42.6*9.2mm 

Q

How much time for delivery at 171009, india

By ravi Aug-16/2019 07:59:47

A

Hello ravi,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Is the GTR compatible with Spotify on Android to control music? thank you

By Kevin Aug-15/2019 23:11:38

A

yes,it does

Q

Do you can reply on a WhatsApp message?

By Mike Aug-15/2019 14:56:29

A

Hello Mike, 

Thank you for your inquiry.

We dont have any keyboard on the watch, so you can not.


Q

Spotify Control: Is the GTR compatible with Spotify on Android such that tracks are displayed and can be skipped , replayed etc?

By Kevin Aug-13/2019 22:07:01

A

Hello Kevin,

Yes we have musich control ..that you can play next /last song pause and play music.

Q

Does It support NFC, please?

By Vladimir Aug-13/2019 16:46:18

A

Hello Vladimir, 
No ,I am sincerely sorry that it does not .

Q

regarding amazfit gtr 1. is it the global edition 2. do you ship to India 3. I'd it covered under manufacturer warranty or seller warranty

By satish Aug-13/2019 15:45:16

A

Hello Satish, 
This item is global version .

We sent this item to India . You can add the item to your cart first.

Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

shipping available to Brazil?

By Luís Eduardo Aug-12/2019 01:28:00

A

Hello Luís, 
We can ship it to Brazil.

Let me know if you need any help.

Q

How much time it will take with Expedited Shipping to the Maldives? Also dose all the shipping options have Tracking?

By Rassam Aug-11/2019 16:37:01

A

Hello Rassam,


Please refer to our shipping estimations to Maldives below:

Registered Air Mail    10-25 business days (with tracking code)

Expedited Shipping    3-8 business days      (with tracking code)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

how about the guarantee ? Thanks

By james Aug-02/2019 11:10:12

A

Hello james,

Thanks for your inquiry.

We are sorry for delayed response.

Here is the guarantee: https://www.gearbest.com/about/warranty-and-return.html


Have a nice one.