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Customer Questions

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Q

Hi, the description says "Z-axis dual motor" but i can only see one z-axis stepper motor in the photo. Does it have a glass bedplate on aluminium sub carrier or just aluminium? Thankyou.

By Richard Jan-09/2020 20:53:44

A
Hi,we are sorry that the U50 is a single Z-axis, and it is not equipped with glass.
Q

is a open-source firmware?

By michele Nov-03/2019 11:18:56

A
Hello michele,This is not open source firmware, semi-open source, UI change and design
Q

Is this 24v and is firmware Marlin? Thanks--

By E Stephens Sep-01/2019 18:58:26

A
HelloThis is 24v and is Marlin's firmware.