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Customer Questions

  • All(11)
  • Product Information(8)
  • Stock Status(1)
  • Payment
  • About Shipping(1)
  • Others(1)
Q

Can this work for windows version 8.1?

By Sen Oct-28/2018 06:17:56

A
Hello Sen,Yes, it can work for windows version 8.1.
Q

Wanted to buy this one yesterday but today it's out of stock.

By Huion H610 Pro Jul-25/2018 08:06:44

A
Hello Huion,This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. Please feel free to order it.
Q

Does it work with photoshop on windows 10 lenevo? if not will it be in the future?

By Zoeyy Jun-15/2018 07:24:44

A
Hello Zoeyy,This item is only for Window XP 7 Vista 8, sorry.Please consider the other items instead such as newest arrivals here http://www.gearbest.com/new-products/ and best deals here http://www.gearbest.com/gadget-deals.html
Q

Is this device compatible with Windows 10?

By Aare Nov-15/2017 21:54:57

A
Hello Aare,Sorry it is compatible with Window XP 7 Vista 8 . Let me know if you need any further assistance. 
Q

Is it good for windows 7? Can work with the program paint tool sai, mediabang?

By . Feb-22/2017 21:43:05

A
Hello ., The item can be used as you asked.
Q

Can work on Toshiba? Can it work with paint? I am new to this so I don not know which drawing tablet to start with.

By Night Feb-12/2017 19:48:40

A
Hello NightThank you for your inquiry.It supports working with Windows 7/8/8.1/10 and Mac OS X 10.8.0 or above. It is compatible with Microsoft Word, OneNote, PowerPoint, Paint, and also on Adobe and other drawing programs.  Thank you, Let me know if you need any help.Have a nice day! 
Q

Is this device compatible with Windows 10? Where can I find a list of software applications that will work with this device or is this simply an input device wherein most any software app that you can draw in (example: Windows Draw) will allow you to crate drawings, graphics, etc? Does this device use USB 2 or 3? Does this device allow touch AND stylus input, or only stylus? Someone asked previously if this device was compatible with a Mac and you answered that it was. So what you are saying here is that Mac will recognize this as an input device or does it come with specific drivers that you provide. Same goes for Windows 10. I have both computer types in my home and would like the device to work with both systems. Thank you for answering my questions.

By Daniel Dec-03/2016 14:05:01

A
Hello Daniel,Sorry, it can not be compatible with Windows 10.This device uses USB 2.0.It can not support touch.
Q

It's linux compatible?

By Evaristo Sep-15/2016 09:21:05

A
Hello,Evaristo,It is not compatible with linux.
Q

Hi How long would it take to get this, I'm from South Africa Thank You.

By Siviwe Jul-31/2016 16:41:02

A
Hello Siviwe,We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.Please refer to our shipping estimation below:A. Expedited Shipping: Around 3-7 business days to arrive.B. Standard Shipping: Between 7-10 business days to be delivered. C. Flat Rate Shipping: Between 10-25 business days to be received.For more shipping details http://www.gearbest.com/about/shipping-methods.html
Q

Can i use this with a Toshiba laptop?

By AJ May-13/2016 00:43:34

A
Hello AJ, You can use this with a Toshiba laptop.