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Home > > > > FPV Goggles & Monitors

Customer Questions & AnswersAsk a question

  • All (4)
  • Product information (4)
  • Stock status (0)
  • Payment (0)
  • About shipping (0)
  • Others (0)
  • Q

    Who do we contact for warranty support? How long is the warranty period?

    By Robert Mar-11/2018 10:03:36

    A

    Hello Robert,



    Please click here https://support.gearbest.com/ticket/ticket/index if you need to contact us about after sale issue.

    Please refer to this link https://www.gearbest.com/about/warranty-and-return.html

    You can see all of information about warranty.


  • Q

    What version of goggles are you shipping because a newer version exists with updated firmware and goggle labeling?

    By James Calderon Jun-05/2017 02:06:29

    A

    Hello James,


    Model: Commander V1.

  • Q

    If I order goggles now what version I will get? with built-in headtracker and upgrade the DVR software?

    By Kohito May-18/2017 02:05:35

    A

    Hello Kohito,
    Thanks for your inquiry.

    The item does not have built-in headtracker and it cannot be upgraded.

  • Q

    Hi, Is this going to be the updated version including headtracker if i order it now?

    By Rainer May-12/2017 08:05:33

    A

    Hello Rainer,


    All of our items go through a QC check prior to shipping. We are confident you will be happy with the quality of our items.

    We also have an excellent warranty on most of our products, and a great customer service team.

    Please feel free to order it.


  • Q

    Who do we contact for warranty support? How long is the warranty period?

    By Robert Mar-11/2018 10:03:36

    A

    Hello Robert,



    Please click here https://support.gearbest.com/ticket/ticket/index if you need to contact us about after sale issue.

    Please refer to this link https://www.gearbest.com/about/warranty-and-return.html

    You can see all of information about warranty.


  • Q

    What version of goggles are you shipping because a newer version exists with updated firmware and goggle labeling?

    By James Calderon Jun-05/2017 02:06:29

    A

    Hello James,


    Model: Commander V1.

  • Q

    If I order goggles now what version I will get? with built-in headtracker and upgrade the DVR software?

    By Kohito May-18/2017 02:05:35

    A

    Hello Kohito,
    Thanks for your inquiry.

    The item does not have built-in headtracker and it cannot be upgraded.

  • Q

    Hi, Is this going to be the updated version including headtracker if i order it now?

    By Rainer May-12/2017 08:05:33

    A

    Hello Rainer,


    All of our items go through a QC check prior to shipping. We are confident you will be happy with the quality of our items.

    We also have an excellent warranty on most of our products, and a great customer service team.

    Please feel free to order it.


  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!