Original Xiaomi XiaoYi Night Vision WiFi 720P IP Camera
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Original Xiaomi XiaoYi Night Vision WiFi 720P IP Camera

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Intelligent 720P Baby Monitor Security Camera 4X Digital Zoom Camcorder
41.56
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Customers Who Bought This Item Also Bought

Original Xiaomi Yi HD Smart WiFi IP Camera 720P Wireless Network Webcam with App (IR Version)
The latest version of Xiaomi Yi WiFi IP camera, 8pcs 940nm infrared LEDs are added for security guarantees at night or in dark places.

Main Features:
● Xiaomi Xiaoyi 720P HD Smart WiFi IP Camera
8pcs 940nm infrared LEDs
● Built-in microphone and speaker, support two-way remote dialogue
● You can get to know the situation where you want to know by phone or tablet at anytime or anywhere
● Automatically start smart security model when you leave home
● Observe the photograph and video whenever necessary
● 4x digital zoom, every detail are viewed on the screen
● 110 degree wide-angle lens bring a sense of immersive screen
● Installation within 1 minute, easy to use
● Playback at anytime, in addition to real-time viewing, it can insert a micro SD(TF)
memory card to store video for look at any time
● Perfectly fit for Xiaomi AC router, you can record video directly on the router 1TB hard drive
● Storage: Support Micro SD card up to 32GB
● Cloud Video: Yes, support local cloud (more secure)
● Talkback: Support
● Adaptive Stream: Support
● Support Agreements: IPV4, UDP, TCP, HTTP, RTP, DHCP, P2P
● Wireless Standard: IEEE802.11b, 802.11g, 802.11n Draft

Specification

General

Brand: Xiaomi
Model: Xiaomi XiaoYi
Shape: Mini Camera
Color: White
Technical Feature: Other
IP camera performance: Real-time video capture and recording

Network

Protocol: IP
Wireless: WiFi 802.11 b/g/n

System and Hardware Info

Mobile Access: Phone,Android,iPhone OS
Local-storage: Micro SD card up to 32GB

Video Image Audio

Pixels: 1000000 pixel
Resolution: 1280 x 720,320 x 240,640 x 480
Audio Input: Built-in mic.

Night Vision

Infrared LED: 8 pcs 940nm

Dimension and Weight

Product weight: 0.260 kg
Package weight: 0.297 kg
Product size (L x W x H): 11.50 x 8.00 x 3.00 cm / 4.53 x 3.15 x 1.18 inches
Package size (L x W x H): 26.50 x 11.00 x 6.00 cm / 10.43 x 4.33 x 2.36 inches

Package Contents

Package Contents: 1 x Xiaomi XiaoYi 720P HD Smart WiFi IP Camera, 1 x USB Cable

Intelligent 720P Baby Monitor Security Camera 4X Digital Zoom Camcorder- White

Intelligent 720P Baby Monitor Security Camera 4X Digital Zoom Camcorder- White

Intelligent 720P Baby Monitor Security Camera 4X Digital Zoom Camcorder- White

WATCH YOUR HOME FROM ANYWHERE--DON'T MISS A MINUTE

Stream live HD video from your home right to your smartphone or tablet--no computer required. With the NetCam , you can watch your kids playing or check in with elderly parents anytime, anywhere. Set up the camera in your living room, kitchen, child's bedroom, or anywhere you want to keep an eye on kids, elderly family members, and mischievous pets. 


Intelligent 720P Baby Monitor Security Camera 4X Digital Zoom Camcorder- White


Intelligent 720P Baby Monitor Security Camera 4X Digital Zoom Camcorder- White

Intelligent 720P Baby Monitor Security Camera 4X Digital Zoom Camcorder- White
Intelligent 720P Baby Monitor Security Camera 4X Digital Zoom Camcorder- White
Intelligent 720P Baby Monitor Security Camera 4X Digital Zoom Camcorder- White
Intelligent 720P Baby Monitor Security Camera 4X Digital Zoom Camcorder- White
Intelligent 720P Baby Monitor Security Camera 4X Digital Zoom Camcorder- White

Intelligent 720P Baby Monitor Security Camera 4X Digital Zoom Camcorder- WhiteIntelligent 720P Baby Monitor Security Camera 4X Digital Zoom Camcorder- White


Intelligent 720P Baby Monitor Security Camera 4X Digital Zoom Camcorder- White

Intelligent 720P Baby Monitor Security Camera 4X Digital Zoom Camcorder- White

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Customer Reviews

4.84 out of 5
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  • Ben
    Yes (0) Color: White
    consumer
    Once you understand the set-up process in the absence of english material, the camera works pretty well.

    The image quality is pretty good, and it can work fairly well in low-light environments even without the night vision turned on.

    FYI, setup the easiest set-up process is:
    1) Download and install the English version of the Chinese app. A starting place could be here: http://en.miui.com/thread-224653-1-1.html
    2) (optional) put a micro SD card into the slot - this will let you both store data on the camera, as well as upgrade the firmware.
    3) Start the app. Create an account (note, accounts created in the international version of the app won't work - you'll have to create a separate account).
    4) Plug in the camera.
    5) Click on the '+' icon to add a camera in the app.
    6) You'll hear the camera say something in a chinese language. It is an equivalent of 'waiting to connect'. The light should also change color.
    7) Choose "Try QR code config" [I tried the other option, try Wi-Fi Config, multiple times, but was never successful. The QR method worked first try with every camera.]
    8) Enter your wifi network name / password. This will be encoded in the QR code.
    9) Show the QR code to the camera, as prompted on the screen.
    10) You'll hear the camera say something when it recognizes the code.
    11) Wait a few minutes. You'll see the display on the phone update as it scans servers, etc.
    12) The camera feed will be added to the app. Go ahead and customize the name / settings / etc by clicking on the feed, then clicking on the gear/setti
    Suggestion
    You must use the English sub-version of the mainland china version of the app to be able to use this camera. The English version of the international app (likely what you'd find in an app store) will NOT work currently. The English sub-version of the Chinese app is mostly translated, but there are still some notifications that show up in Chinese characters.

    The language barrier in this app - being marketed on an English-language website, but instructions in Chinese, the camera only able to speak in a Chinese language (not firmware upgradeable), the app being a dedicated Chinese version (roughly partially translated to English) not obtainable from any of the mobile marketplaces, combined with the account being on Chinese servers (apparently) and an unknown level of Chinese governmental oversight on the camera's views into our private spaces is moderately unnerving. I do know that Xiomi has quite a dedicated user base hacking the code to adapt it to different purposes, so perhaps they are able to have greater insight into what does or does not happen behind the scenes.&nbsp

    Feb 14,2016

  • Ruslan
    Yes (0) Color: White
    Отлично
    Камера идеально подходит для наблюдения за домом или небольшим офисом. Понравилась простота в использовании и возможность качественной ночной съемки и наблюдения. При подключении главное не забыть сделать сброс иголочкой сзади кнопкой ресет. Использую камеру месяц. Еще не подвела. Хорошо видно лица и действия. Отлично срабатывает детектор движения. Для просмотра трансляции в HD нужен хороший интернет. Покупкой доволен. Теперь и брат заказал, после того как опробовал мою камеру.
    За свою цену, эта камера однозначно хорошая. Качество изготовления, продуманность настройки и работы, сделают её востребованной для многих задач.
    К покупке можно рекомендовать смело. Особенно таким как я, не особо разбирающимся, да и не особо желающим разбираться в настройке видеонаблюдения, людям.
    Мне в данной камере понравилась простота, нормальное качество видео, возможность привязки к своему аккаунту Xiaomi, достаточный функционал и низкая цена.
    Suggestion
    За такую цену их нет.

    Nov 23,2015

  • Joaquin Arosemena
    Yes (0) Color: White
    Best camera at any price.
    I have ordered a total of six of these cameras, one at a time to make sure they worked properly. I could not believe the low price when compared to USA brands selling for 2 to 5 times more. The image quality is excellent. The first camera that I ordered was totally in Chinese, a language that I do not speak but I was able to make it work. Now the application (I use an Android phone) has been 95% translated to English so it’s set up is so much easy, as a matter of fact it these are the easiest cameras I have ever set up and none has failed to register. You can compare the quality of these cameras to the famous Dropcam (now Nest Cam purchased by Google), but the Nest cam cost US $200 and this one is under US$ 35. The main difference is that the Dropcam will save it’s recordings to the Nest Cloud at a cost of US$ 10 per month and this one saves it’s recordings to a Micro SD card that you provide and there is no monthly charge. I am recommending this camera to all my friends who need a security camera.
    Suggestion
    Some of the vocal prompts are still in Chinese but you can ignore them and just follow the App instructions.

    Aug 28,2015

  • Lexar
    Yes (0) Color: White
    Excelent
    Отличная камера. Давно брал. Работает без нареканий. Сейчас в нон стопе снимает и записывает на объекте. В простейшем варианте запускается через фирменное приложение, но можно прошить и под себя, исходя из разных нужд. Получить статичный IP и управлять по лакалке. Расшарить доступ по всем протоколам, отвязать от Китая и т.п. Через стандартное приложение на андроиде, PC или Apple очень хорошо себя показывает. На PC есть маленькие проблемки со временем на перемотке. Пишет по активности, работает в темноте, все светодиоды отключаются, чтобы не палиться. На флешку в 16 гиг пишет на объекте примерно пару месяцев, потом по кругу дальше, затирая старое. Флешку нужно брать нормальную, не медленную. Активность на объекте не большая. В день раз по 20 по несколько минут. В креплении есть возможность крепить на стену, смотри в описании. Легко скручивается в пол оборота камера с крепления и там есть дырочки под винты.

    Oct 07,2018

  • Massimo Mezzina
    Yes (0) Color: White
    Excellent IP CAMERA
    - Prezzo di appena 28 euro(eh si questo nel video non l'ho detto!!)
    - Bella Esteticamente e adattabile a qualsiasi superfice
    - Applicazione intuitiva in inglese con una community attiva(l'app è stata anche tradotta in Italiano)
    - Facile Configurazione, è tutto guidato
    - Ottima qualità sia in HD che SD
    - Supporto MicroSD fino a 32 GB
    - Funzioni Alerts
    - Visore Notturno, Funziona alla grande ed è automatico grazie al sensore di luminosità
    - Microfono per captare l'audio oltre al video e speaker(serve sopratutto per riprodurre la nostra voce quando vogliamo parlare attraverso lo smartphone e anche per riprodurre le inutili istruzioni in cinese)
    - Alimentazione da parete, da smartphone, da powerbank
    - Monitorabile dall'esterno(3G, WAN) della propria rete senza nessuna configurazione sul router(si basa sul Cloud e da questo ne deriva anche la sicurezza)
    Suggestion
    - Manca accesso ufficiale per monitorare la cam da un device diverso dallo Smartphone(pare che Xiaomi abbia protetto, forse giustamente, il protocollo RTP/RTSP per questo i metodi sparsi sul web non funzionano più)

    Nov 13,2015

  • LPolgar
    Yes (0) Color: White
    DO NOT Update the Firmware via the app
    After a FW update the camera will switch of with telling this: "this camera can only be used within china" so you have to roll back the firmware:

    You need to follow these steps below to fix the cam:

    * Turn off the camera
    * Pull out the memory card
    * format the sd in FAT32
    * extract and copy the firmware file to the memory card home (link for the firmware I use)
    https://yadi.sk/d/KCkz0xjpjmK5o
    * Turn on the camera and hold down the reset button for 6-8 seconds
    * Turn off the camera
    * Insert the memory card
    * Turn on the camera
    * Wait for about 5 minutes
    (will flash orange, then turn orange, then speak Chinese and then will flash orange)
    * Connect the camera via the camera app
    Suggestion
    chinese version, firmware update problems

    Mar 07,2016

  • millerj004
    Yes (0) Color: White
    Follow Directions and it works Overall Great Value
    * When you get the latest client it is easy to setup. I had the wrong client version and wasted an evening trying to setup the camera. You don't need a Xiaomi router to use the camera, I am using a Netgear r6300v2. You must use 2.4Ghz not 5Ghz. I downloaded the latest client from the Xiaoyi website and everything worked perfectly in about 5 minutes: http://www.xiaoyi.com/en/app.html

    * After looking for other cameras you really can't beat the price for the performance you get from this camera and no subscription service required like some other cams.

    * Night vision works great

    * I could upload photos but others have and the camera really does look that good. It is simple, stylish, and has a good quality feel to it.
    Suggestion
    * Like other people have said the time zone is restricted to Bejing so you will have to adjust to your timezone if you plan on setting the time notifications. Hopefully it will be resolved in a future software release, it does not effect overall usability of camera.

    * Not really a CON or a PRO just something I noticed is that when switching to IR it makes a noticeable pop.

    * I am having a problem getting the firmware to update through the app but it does the effect the operation of the camera.

    Aug 26,2015

  • Manolis Polenis
    Yes (0) Color: White
    Great camera if you speak chinese
    Excelent build quality.
    Very Good performance.
    Great features like motion alert, night vision.
    Instractions:
    1. Plug in the camera to power adaptor.
    2. Install the app by scanning the QR barcode found on manual (There are two of them scan the one on the right side).
    3. Change the language of your phone to English.
    4. Open the app (it should open in English "mode").
    5. Follow instructions (you have to have an functional WiFi internet connection, you will be asked to choose your WiFi put your WiFi credentials and the a QR code will appear on phone screen that you have to scan it with your camera, DONE).
    Suggestion
    Chinese spoken!!!
    It will take some time to setup because manual and application are in chinese, but fortunately there some videos in youtube that help a lot.
    Although the app actually has been translated in English too, you have no option to change the language EXCEPT to change the language in android interface (I don't know about ios).
    I could not spot the application on google play (probably because is in chinese) but instead you have to scan the barcode found in the manual to get the link for it.

    Oct 24,2015

  • Nikolay
    Yes (0) Color: White
    The best one for it's price
    rought this for home security. Easy to setup and connects to home router/network easily. Only issue was finding the app. The app initially had limitations on what you can do. after doing an update on the firmware more option became available. had this over a month now and never failed or lost connection. The camera is fast and very little lag (unnoticeable) in and out the house. Video quality is excellent. the design is nice, slick and compact. Compared to my other camera (tenvis) is is way much better in every way. ordered a second Camera yesterday.
    Suggestion
    no.

    Sep 12,2015

  • paracord
    Yes (0) Color: White
    Fiyat performans ürünü
    Ürününün programından modem şifresini girerek modeme bağlıyorsunuz istediğiniz heryerden telefonunuzla internet üzerinden izleyebiliyorsunuz video kayıt ve resim çekme özelliği var ayrıca ürün üzerindeki hoparlöre telefonunuzdan konuşarak ses yollayabiliyorsumuz (bebek telsizi gibi) gündüz çekimleri öyle yazıldığı gibi hd değil gibi idare eder ama üzerindeki 8 tane 850nm ır led sayesinde zifiri karanlıkta benim test ettiğim kadarıyla 20mt ye kadar gündüz gibi gösteriyor sırf bu özelliği için almaya değer unutmadan hareket dedektörü sayesinde hareket alğılayınca resim çekebiliyor yada video kaydediyor ama bunun için cihazın üzerinde yer alan micro sd yuvasına kart takmalısınız.
    Suggestion
    Gelen ürün çin piyasası ürünü olduğu için telefon programını çin olanını indirmelisiniz o program da ingilizce olduğu için sıkıntı yok ama video ve resimlere köşe kısmına gömülen tarih saat, çin programı olduğu için türkiyeden 6 saat ilerde gösteriyor, bunun haricinde fişi 2 uçlu bizdeki gibi silindir uçlu değil düz fiş geliyor (ingiliz tipi) ürünü alacaksınız birde adaptör alın.

    Mar 11,2016

FAQ for Original Xiaomi XiaoYi Night Vision WiFi 720P IP Camera

  • Why can not find IP camera when you use search software?

    1. Rechecking whether power supply and Ethernet cables are connected correctly;

    2. Checking the network setting for IP camera and your computer. Go to network connection, configure IP address to same IP segments, Subnet mask and default gateway must be same for both IP camera and computer;

    3. Ensuring IP camera and computer are in the same router.

  • Why can not visit IP camera from internet (wan)?

    1. Log in your local router, and enable port mapping for IP camera in virtual server menu;

    2. If you use domain or DDNS service, making sure the domain point to correct IP address with correct port number.

  • Why connect 4 IP cameras, but only one IP camera displays images?

    You need to set an unique IP address for each of cameras.
  • How to change IP address for the hisilicon IP camera?

    Accessing the camera with default IP address, then login with default account information. Go to "Device Config", then choose "Network", you can change the IP address for the camera.
  • Why POE IP camera can not see at night?

    Using high quality Ethernet cable, or shortening the connection distance.
  • Why video delay when watch live video?

    1. You can increase the bandwidth through upgrading your network infrastructure, also you can lower the bit-rate of streaming. Lowering the image resolution also helps to reduce the video delay time.

    2. Increasing the fps can allow IP camera output smooth video.

  • Why IP camera can not display image?

    The IP camera doesn't boot correctly, please check the power supply.
  • How to upgrade NVR firmware?

    1. Go to "System Setting", choose "System" > "Upgrade";

    2. Select the firmware file, then click "Upgrade".

    3. When upgrading succeed, the NVR will reboot.

  • How to reset the camera?

    1. Disconnect the power supply;

    2. Press and hold the reset button;

    3. Connect the power supply while still holding reset for more 10 seconds.

  • Can this item be shipped to my country?

    We can deliver orders to most countries. For a detailed explanation of each shipping method, destination and approximate delivery time, please check our website:

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Customer Questions & Answers

  • All(100)
  • Product Information(70)
  • Stock Status(12)
  • Payment(1)
  • About Shipping(12)
  • Others(5)
Q

can buy anyome this product??

By akis Sep-14/2016 21:30:03

A

Hello akis,

We regret that this item is out of stock, factory won't produce it any more. 

We kindly suggest that you can choose this item, please kindly check the link :http://www.gearbest.com/ip-cameras/pp_312964.html .

Q

So if i bought chinese version with which software i can use it in Europe or this is not posible at all?

By Yonko Sep-05/2016 06:31:13

A

Hello Yonko,

If you bought the  chinese version, you can use it in Europe .

Please kindly check the link http://bbs.xiaomi.cn/t-11725706-2-o1#comment_top .

Q

Is there any chance to buy one of this? Both this and the US version are out of stock since long time.

By EffePi Aug-09/2016 11:14:45

A

Hello EffePi,
We regret that this item is out of stock, factory won't produce it any more. 

We kindly suggest that you can choose this item, please kindly check the link http://www.gearbest.com/ip-cameras/pp_356786.html .

Q

have you an international version of the camera (it work with the international version of 'yi home camera' app in google play), or this version of camera work only with the china version of 'yi home camera' app, Thanks

By ismail Aug-04/2016 15:04:15

A

Hello ismail,
We don't have an international version of the camera at the moment, but we are selling the camera with US Edition.

Please kindly check the link http://www.gearbest.com/ip-cameras/pp_341365.html .

Q

Is this model the US/International version?

By gmc Jun-29/2016 07:25:52

A

Hello gmc,
Thanks for your inquiry. This is Chinese version.

Q

is the app or camera will work if i'm abroad or in another country

By Topher Longalong May-26/2016 11:15:30

A

Hello Topher,
The camera will work if you are  abroad or in another country

Q

If the camera is Chinese, can be used outside China?

By Sam May-14/2016 03:22:07

A

Hello Sam,
Thanks for your inquriy. It can be used outside China.

Q

Hi There, I had the same YI camera that I bought from Amazon and my apps is "Yi Home". Can I use the same apps for this camera?

By Andy May-11/2016 17:41:53

A

Hello Andy,
The answer is yes

Q

resist water

By Ion Miroiu May-08/2016 07:05:36

A

Hello Ion,
It is not water resistant.

Q

QUISIERA SABER SI ESTA CAMARA PUEDE LLEGAR A PERU CUAL ES EL COSTO Y QUE TENDRIA Q HACER PARA EL PEDIDO

By MILDER May-01/2016 04:24:53

A

Hello MILDER,                                                                                                                                                                                                                 

You can see the Shipping costs and delivery time during the check out. 

Steps to follow: 

  1. Add your product to your cart

2. Enter your delivery country 

3. The shipping cost will be displayed automatically.  
The price shown on the on the product page is the item price, shipping cost is not included.
Delivery cost depends on the shipping method on many factors such as weight, shipping time and the destination country.  


Q

So if i bought chinese version with which software i can use it in Europe or this is not posible at all?

By Yonko Sep-05/2016 06:31:13

A

Hello Yonko,

If you bought the  chinese version, you can use it in Europe .

Please kindly check the link http://bbs.xiaomi.cn/t-11725706-2-o1#comment_top .

Q

have you an international version of the camera (it work with the international version of 'yi home camera' app in google play), or this version of camera work only with the china version of 'yi home camera' app, Thanks

By ismail Aug-04/2016 15:04:15

A

Hello ismail,
We don't have an international version of the camera at the moment, but we are selling the camera with US Edition.

Please kindly check the link http://www.gearbest.com/ip-cameras/pp_341365.html .

Q

Is this model the US/International version?

By gmc Jun-29/2016 07:25:52

A

Hello gmc,
Thanks for your inquiry. This is Chinese version.

Q

is the app or camera will work if i'm abroad or in another country

By Topher Longalong May-26/2016 11:15:30

A

Hello Topher,
The camera will work if you are  abroad or in another country

Q

If the camera is Chinese, can be used outside China?

By Sam May-14/2016 03:22:07

A

Hello Sam,
Thanks for your inquriy. It can be used outside China.

Q

Hi There, I had the same YI camera that I bought from Amazon and my apps is "Yi Home". Can I use the same apps for this camera?

By Andy May-11/2016 17:41:53

A

Hello Andy,
The answer is yes

Q

resist water

By Ion Miroiu May-08/2016 07:05:36

A

Hello Ion,
It is not water resistant.

Q

QUISIERA SABER SI ESTA CAMARA PUEDE LLEGAR A PERU CUAL ES EL COSTO Y QUE TENDRIA Q HACER PARA EL PEDIDO

By MILDER May-01/2016 04:24:53

A

Hello MILDER,                                                                                                                                                                                                                 

You can see the Shipping costs and delivery time during the check out. 

Steps to follow: 

  1. Add your product to your cart

2. Enter your delivery country 

3. The shipping cost will be displayed automatically.  
The price shown on the on the product page is the item price, shipping cost is not included.
Delivery cost depends on the shipping method on many factors such as weight, shipping time and the destination country.  


Q

Why the price in Aliexpress is less than here?

By Xavier Sarmiento Apr-19/2016 02:18:06

A

Hello Xavier,
We always negotiate the best quality at the lowest price. If any queries about the price, please feel free to submit a price match on our webpage.

Q

May I know model# of the product? Thanks!

By Lily Apr-14/2016 22:19:41

A

Hi,

Model: Xiaomi XiaoYi 

Q

can buy anyome this product??

By akis Sep-14/2016 21:30:03

A

Hello akis,

We regret that this item is out of stock, factory won't produce it any more. 

We kindly suggest that you can choose this item, please kindly check the link :http://www.gearbest.com/ip-cameras/pp_312964.html .

Q

Is there any chance to buy one of this? Both this and the US version are out of stock since long time.

By EffePi Aug-09/2016 11:14:45

A

Hello EffePi,
We regret that this item is out of stock, factory won't produce it any more. 

We kindly suggest that you can choose this item, please kindly check the link http://www.gearbest.com/ip-cameras/pp_356786.html .

Q

Hi. Ist this item in stock in the EU warehouse?? Thanks.

By Daniel Jan-19/2016 20:10:24

A
Hi Daniel,
This item is in stock for immediate shipping in the EU warehouse now. We hope you enjoy shopping here with us.
Q

Hello, do you have this in stock? Where it will be shipped from and how long will be delivered to Canada? Thanks.

By Dragonc Jan-17/2016 03:37:30

A
Hi Dragonc, 
We are delighted to inform you that the item is in stock and is available for purchase.We ship this item from china.Total Delivery Time = Processing Time + Packaging Time + Shipping Time
We generally require between 3-5 business days to arrange shipment of orders. 
The exact delivery time depends on the shipping method you choose. 
1) Expedited Shipping: Around 4-7 business days to arrive.
2) Standard Shipping: Between 6-8 business days to be delivered.
3) Flat Rate Shipping: Between10-25 business days to ship to the destination. 
Please check the details in following link   http://www.gearbest.com/about/shipping-methods.html
Q

Hello. Do you have this "Xiaomi XiaoYi" in stock ?

By Kanstantsin Nov-29/2015 00:18:46

A
Thank you for your inquiry.
It is available for purchase.
Thanks in advance for your order.
Have a nice day.
Q

Will be this camera available in EU warehouse?

By Gionni Nov-24/2015 17:54:47

A
Hi Gionni, I am sorry that this item is unavailable in EU for now. We can not sure when it will be available in EU stock.  It depends on the customers' demand and the production of this item. We are trying to replenish this item in EU as much as we can. Please kindly continually concern this item on our website. Thank your for your inquiry. Please feel free to ask if you have further questions. 
Q

Is this camera availablei in canada state Regina.

By imran khan Nov-16/2015 09:26:34

A
Hi Imran, this item is available in China and RU warehouses for now. We can deliver it to Canada from China.  Thank you for your kind understanding. Please feel free to ask further presale questions
Q

hello, when will this be in your EU warehouse again? thanks

By jd Oct-15/2015 20:32:22

A
Hi jd, 
The item will not available in EU warehouse.
Q

why unable to purchase more then 1 ?

By alex Sep-05/2015 12:30:28

A
Hi Alex, I am sorry that this item is being in purchase restrictions. Each customer is limited to buy one of them. Thank you for your kind support and understanding. Please feel free to ask further pre-sale questions like product information,how to use, etc.
Q

I am trying to order a quantity of 6 of the wifi cameras with description - "Original Xiaomi XiaoYi IR Night Vision WiFi IP Camera Intelligent 720P Baby Monitor Security Camera 4X Digital Zoom Camcorder - WHITE". I select the "+" sign to enter 6 units but when I add to my cart the quantity changes back to 1 unit and will not allow 6 units to be selected. Can I order 6 units in a single order? I guess I could place 6 individual orders but that seems like a waste of time. Thanks.

By Brian Austin Aug-26/2015 02:28:33

A
Hi Brian,
 I am sorry that this item is being in purchase restrictions. Each customer is limited to buy one of them. Thank you for your kind support and understanding. Please feel free to ask if you have further questions. 
Q

When I add this product to the cart The price is $38.57, but when I"m going to checkout the price changes to $42,20 without the tracking number option. Why is this happening? I wasn't able to buy because of this.

By Daniel Mar-18/2016 16:12:31

A

Hello Daniel,
The discount coupon can only be used on the original price item.Once the item is already the discount price,the total price will be the original price*the discount.

Q

Do you include tracking guide?

By Jose Lazcano Apr-09/2016 03:04:41

A

Hello Jose,

Thank you for your inquiry,you will get tracking number except the flat rate shipping.Have a nice day.


Q

Hola, quiero saber si tienen envió a México y cuál es el método que más me conviene y aproximadamente cuanto tarda en llegar. Me interesa comprar dos.

By Luis Mar-23/2016 06:40:14

A

Hello Luis,

We ship everywhere in the world from the CN warehouse.

You can see the Shipping costs and delivery time during the check out. Steps to follow 1. Add your product to your cart 2. Enter your delivery country 3. The shipping cost will be displayed automatically.
Once we have received your payment we will ship your item according the dispatch estimation indicated on the product page.
Delivery time estimation :
1) Expedited Shipping: 3-7 working days
2) Standard Shipping:7-10 working days
3) Flat Rate Shipping:10-25 working days
Learn more information about shipping from http://www.gearbest.com/about/shipping-methods.html

Q

I buying this product tomorrow but I wanna know. you send me tracking number?

By Cabrera Mar-10/2016 17:36:01

A

Hello Cabrera,

Thank you for your inquiry,you will get the tracking number if you pay for the tracking fee.Have a nice day.


Q

Hi. Don't you ship to Portugal? Thanks, Artur

By Artur Pinheiro Jan-25/2016 11:29:24

A
Hi,
We ship to Portugal. We hope you enjoy shopping here with us.
Q

Considering you no longer have EU stock of this camera, if i order it now will it still be shipped in time for christmas, next week?

By Rui Dec-15/2015 01:21:19

A
Hi Rui, the exact delivery time depends on the shipping method you choose. The estimated shipping time(excluding non-working days): 1,Flat Rate Shipping: 10 - 45 business days.  2,Standard Shipping:7-25 working days.  3, Expedited Shipping:3-15 working days.  Generally we need 3-5 business days (excluding non-working days) for processing your order.  Total Delivery Time = Processing Time + Packaging Time + Shipping Time  For a detailed explanation about each shipping method, destinations and approximate delivery times, please see: http://www.gearbest.com/about/shipping-methods.html?jkjl Thank you for your inquiry.  Please feel free to ask further presale questions. 
Q

Hello. How long it is completed package from a warehouse in Russia?

By Alexandr Dec-02/2015 12:11:44

A
Hi Alexandr,
Available Shipping Methods       Estimated Shipping Time        Shipping Cost (weight:0.35 kg)
Flat Rate Shipping                  7 - 25 business days            $0.00
Standard Shipping                   7 - 15 business days            $1.57
Q

Estimated shipping time to India ?

By vasudev Nov-28/2015 07:31:02

A
Hi Vasudev,
Total Delivery Time = Processing Time + Packaging Time + Shipping Time
We generally require between 3-5 business days to arrange shipment of orders. 
The exact delivery time depends on the shipping method you choose. 
1)Expedited Shipping: Around 5-15 business days to arrive.
2) Standard Shipping: Between 5-10 business days to be delivered.
3) Flat Rate Shipping: Between10-45 business days to ship to the destination. 
Please check the details in following link   http://www.gearbest.com/about/shipping-methods.html
Q

Ciao, vorrei sapere la presa italiana è disponibile? in italia posso ricevere il prodotto? i led notturni posso spegnerli ?

By Peppecarlo Oct-25/2015 15:14:54

A
Hi Peppecarlo,
We can ship to Intaly. You can turn them off at night. Thank you for your inquiry.
Q

I paid for the product. THe order was processed. but its not being shipped. FIX THIS! ORDER # W1509150158258631

By gomez Sep-24/2015 11:55:40

A
Hi gomez, 
For your problem, you can send an email to our Support Center.
We will reply your email within 24hours and help you solve all the problems.The link is: http://www.gearbest.com/about/contact-us.html
Q

Hola, quisiera saber si por la compra de esta camara viene incluido el numero de seguimiento?, con que empresa envian el articulo?, si el producto no llega en el plazo previsto osea despues de 25 dias, hacen el reembolso automaticamente? Gracias

By Francisco Rivera Avilemente Sep-18/2015 11:14:23

A
Hi Francisco,
1.We have three shipping methods, they are Flat Rate Shipping, Standard Shipping and Expedited Shipping. For a detailed explanation about each shipping method, destinations and approximate delivery times, please see: http://www.gearbest.com/about/shipping-methods.html

2.For flat rate shipping:By default there is no tracking number as this is the cheapest shipping method. 
However we can upgrade your delivery if you purchase the Tracking Number option available in the check out for a small fee.
For Standard Shipping or Expedited Shipping we will always offer for Tracking Number by default.

3.We have a detailed warranty and return policy for all of our customers. 
Please kindly refer to the details of our return warranty on: http://www.gearbest.com/about/warranty-and-return.html      
We recommend all of our customers to carefully review&
Q

This camera is resistance to cold,subzero temperature?

By Alex Mar-29/2016 00:21:06

A

Hello Alex,

Thank you for your inquiry.This camera is resistance to cold,subzero temperature.Have a nice day.


Q

What is the return policy if not satisfied?

By David Sinrich Feb-12/2016 15:15:01

A

Hello David,

We have a detailed return policy for all of our customers.

Please kindly refer to the details of our return warranty on: http://www.gearbest.com/about/warranty-and-return.html      

We recommend all of our customers to carefully review the policy and the information.


Q

Hi, is there any "motion detection" feature in this product? Thanks

By Ade Aug-06/2015 05:04:03

A
Hi,Ade!Yes,there is "motion detection" feature in this product.
Q

Hello, where to download the program to ios, android !!!!!!

By gena Jul-30/2015 18:43:25

A
Hi,gena!For ios,you can search 360ant from APP Store.For andoid,you can send an email to our Support Center.
We will reply your email within 24hours and help you solve all the problems.The link is: http://www.gearbest.com/about/contact-us.html
Q

Hi , Ineed the URL for App and camera my tablet can't read the qr code please help me! the URL for app and camera my tablet can'read qr code too small

By Fred Jul-28/2015 11:51:43

A
Hi, !
For your problem, you can send an email to our Support Center.
We will reply your email within 24hours and help you solve all the problems.The link is: http://www.gearbest.com/about/contact-us.html

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