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How to connect Aqara 1080P HD IP Camera?
What is the function of gateway?
Can I install the camera on the ceiling?
How many online users does it support?
How to play back the video?
Does Aqara 1080P HD IP Camera support night vision?
Why can not find IP camera when you use search software?
1. Rechecking whether power supply and Ethernet cables are connected correctly;
2. Checking the network setting for IP camera and your computer. Go to network connection, configure IP address to same IP segments, Subnet mask and default gateway must be same for both IP camera and computer;
3. Ensuring IP camera and computer are in the same router.
Why can not visit IP camera from internet (wan)?
1. Log in your local router, and enable port mapping for IP camera in virtual server menu;
2. If you use domain or DDNS service, making sure the domain point to correct IP address with correct port number.
Why connect 4 IP cameras, but only one IP camera displays images?
How to change IP address for the hisilicon IP camera?
Why POE IP camera can not see at night?
Why video delay when watch live video?
1. You can increase the bandwidth through upgrading your network infrastructure, also you can lower the bit-rate of streaming. Lowering the image resolution also helps to reduce the video delay time.
2. Increasing the fps can allow IP camera output smooth video.
Why IP camera can not display image?
How to upgrade NVR firmware?
1. Go to "System Setting", choose "System" > "Upgrade";
2. Select the firmware file, then click "Upgrade".
3. When upgrading succeed, the NVR will reboot.
How to reset the camera?
1. Disconnect the power supply;
2. Press and hold the reset button;
3. Connect the power supply while still holding reset for more 10 seconds.
Can this item be shipped to my country?
We can deliver orders to most countries. For a detailed explanation of each shipping method, destination and approximate delivery time, please check our website:
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By Diego Aug-27/2018 19:15:47
Hello Diego,
It could only connect mi app.
By Szakulto Jul-27/2018 10:41:46
Hello Szakulto,
For your issue, please kindly note:
The current device fps is 12.
By Jack Jun-26/2018 17:16:41
Yes. This product can replace the Xiaomi multi-function gateway itself.
By Pedro Jun-13/2018 09:56:17
Dear Pedro,
Sorry, you can not set up video storage on a local network folder, e.g. NAS or dedicated PC.
By Sam May-31/2018 21:50:07
Dear Sam,
Sorry, it does not support cloud storage function.
By David May-09/2018 04:22:24
Hello David,
We are sorry that you can not connect to your Vera plus network.
By Alex Apr-17/2018 12:36:59
Hello Alex,
I apologize for my late response.
It will sent video on your APP when movement is detected.
By andi Apr-09/2018 13:40:44
Hello Andi,
Yes,it may work as a Zigbee range expander.Thank you.
By adam Mar-06/2018 20:28:40
Hello Adam,
I apologize for my late response.
You need download APP to use it in New Zealand and Australia.Thank you.
By Peter Feb-24/2018 09:42:42
Hello Peter,
Yes,you can connect this camera as a gateway to xiaomi honeywell fire detector to recieve mi home app notifications.Thank you.
By Diego Aug-27/2018 19:15:47
Hello Diego,
It could only connect mi app.
By Szakulto Jul-27/2018 10:41:46
Hello Szakulto,
For your issue, please kindly note:
The current device fps is 12.
By Jack Jun-26/2018 17:16:41
Yes. This product can replace the Xiaomi multi-function gateway itself.
By Pedro Jun-13/2018 09:56:17
Dear Pedro,
Sorry, you can not set up video storage on a local network folder, e.g. NAS or dedicated PC.
By Sam May-31/2018 21:50:07
Dear Sam,
Sorry, it does not support cloud storage function.
By David May-09/2018 04:22:24
Hello David,
We are sorry that you can not connect to your Vera plus network.
By Alex Apr-17/2018 12:36:59
Hello Alex,
I apologize for my late response.
It will sent video on your APP when movement is detected.
By andi Apr-09/2018 13:40:44
Hello Andi,
Yes,it may work as a Zigbee range expander.Thank you.
By adam Mar-06/2018 20:28:40
Hello Adam,
I apologize for my late response.
You need download APP to use it in New Zealand and Australia.Thank you.
By Peter Feb-24/2018 09:42:42
Hello Peter,
Yes,you can connect this camera as a gateway to xiaomi honeywell fire detector to recieve mi home app notifications.Thank you.
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Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
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