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Home > > > Laptops

Customer Questions & AnswersAsk a question

  • All (8)
  • Product information (6)
  • Stock status (0)
  • Payment (0)
  • About shipping (2)
  • Others (0)
  • Q

    HI! My name is Zaria and I want to buy this product. Does it come in English?

    By Zaria Nov-15/2017 01:11:22

    A

    Hello Zaria,


    Languages: Windows OS is built-in English, and other languanges need to be downloaded by WiFi.

    Let me know if you need any further assistance.


  • Q

    Hi! I'm buying this device. However, I have one question: I'm from Portugal, does the charger port comes with the EU specifications? Thank you!

    By James Oct-24/2017 08:10:27

    A

    Dear James,


    Thank you for your inquiry.

    It comes with EU plug.


  • Q

    Is it silver or a dark grey ? there is a USB C port ?

    By marchese Oct-18/2017 08:10:05

    A

    Dear marchese,


    Thank you for your inquiry.

    It is dark grey and has 2 USB 3.0 Hosts.

  • Q

    Does it have HDMI 2.0 output?

    By Me Oct-18/2017 08:10:50

    A

    Dear Me,


    Thank you for your inquiry.

    It has HDMI output.

  • Q

    Hi, deliver to Poland with Shipping Cost: €2.74 to Poland Via Priority Line - pay Gearbeast TAX for this Product for me? ( because shipping to Germany Via Priority Line its TAX FREE for German People). Please give me an answer - Thanks.

    By Cgristoph Oct-12/2017 04:10:05

    A

    Hello Cgristoph,


    If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.


    For more details, please check your local customs website.

    See our FAQ's here: http://www.gearbest.com/about/faq.html


  • Q

    Good day, how long will it take to deliver to Moscow Russia? Can I now buy this computer ?

    By vladimir Oct-11/2017 07:10:59

    A

    Hello vladimir,


    Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


    Please refer to our shipping estimations below:

    1) Expedited Shipping: 3-7 business days

    2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

    3) Priority Line: 5-25 business days (Only available for certain countries)


    Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

    This item is a presale item.

    The payment will not be processed until 3-5 business days before product is to be dispatched.


    We will ship the item out after the presale ends.


  • Q

    How much SSD memory does it support. Can I add m.2 256 gb?

    By Alex Sep-26/2017 05:09:19

    A

    Hello Alex,


    ● 128GB eMMC Storage Capacity
    Provides room to store pictures, videos, music and more

  • Q

    What kind of keyboard layouts are available? Is only ASCII available or also a german DIN layout?

    By Juergen Sep-22/2017 04:09:24

    A

    Hello Juergen,


    It should be a normal standard layout.

  • Q

    HI! My name is Zaria and I want to buy this product. Does it come in English?

    By Zaria Nov-15/2017 01:11:22

    A

    Hello Zaria,


    Languages: Windows OS is built-in English, and other languanges need to be downloaded by WiFi.

    Let me know if you need any further assistance.


  • Q

    Hi! I'm buying this device. However, I have one question: I'm from Portugal, does the charger port comes with the EU specifications? Thank you!

    By James Oct-24/2017 08:10:27

    A

    Dear James,


    Thank you for your inquiry.

    It comes with EU plug.


  • Q

    Is it silver or a dark grey ? there is a USB C port ?

    By marchese Oct-18/2017 08:10:05

    A

    Dear marchese,


    Thank you for your inquiry.

    It is dark grey and has 2 USB 3.0 Hosts.

  • Q

    Does it have HDMI 2.0 output?

    By Me Oct-18/2017 08:10:50

    A

    Dear Me,


    Thank you for your inquiry.

    It has HDMI output.

  • Q

    How much SSD memory does it support. Can I add m.2 256 gb?

    By Alex Sep-26/2017 05:09:19

    A

    Hello Alex,


    ● 128GB eMMC Storage Capacity
    Provides room to store pictures, videos, music and more

  • Q

    What kind of keyboard layouts are available? Is only ASCII available or also a german DIN layout?

    By Juergen Sep-22/2017 04:09:24

    A

    Hello Juergen,


    It should be a normal standard layout.

  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
  • Q

    Hi, deliver to Poland with Shipping Cost: €2.74 to Poland Via Priority Line - pay Gearbeast TAX for this Product for me? ( because shipping to Germany Via Priority Line its TAX FREE for German People). Please give me an answer - Thanks.

    By Cgristoph Oct-12/2017 04:10:05

    A

    Hello Cgristoph,


    If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.


    For more details, please check your local customs website.

    See our FAQ's here: http://www.gearbest.com/about/faq.html


  • Q

    Good day, how long will it take to deliver to Moscow Russia? Can I now buy this computer ?

    By vladimir Oct-11/2017 07:10:59

    A

    Hello vladimir,


    Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


    Please refer to our shipping estimations below:

    1) Expedited Shipping: 3-7 business days

    2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

    3) Priority Line: 5-25 business days (Only available for certain countries)


    Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

    This item is a presale item.

    The payment will not be processed until 3-5 business days before product is to be dispatched.


    We will ship the item out after the presale ends.


  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!