RHA 220W Alien Kit

Q

for how long does the warrnaty exist?

By geoliol Oct-21/2017 09:45:06

A

Hello geoliol，
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Could you make Flash Price again please? :D And when is black available?

By Jonas Sep-27/2017 16:42:40

A

Hello Jonas,
We are sorry this item is out of stock.

Q

Could you make Flash Price again please? :D And when is black available?

By Jonas Sep-27/2017 16:42:27

A

Hello Jonas, 
We are sorry this item is out of stock, so it can't be flashsale.

Q

Please Flash Price again!! And when is it available in black?

By Jonas Sep-27/2017 16:41:30

A

Hello Jonas,
We are sorry this item is out of stock, so it can't be flashsale.

Q

Please inform if it is possible to ship to Brazil with freight by registered mail.

By Elson Sep-03/2017 04:55:11

A

Hello Elson,
We can ship to your country via 

Unregistered Air Mail    15 - 30 business days    FREE SHIPPING    

Registered Air Mail    15 - 30 business days    FREE SHIPPING    

Q

When i select the item (and other ones), its says that be shipping to Mexico by expedited shipping by warehouse HK-4 so, i select that. Then, when trying to proceed to checkout its says that cant be shipped to Mexico. Thats no funny :/

By Hernan Sep-02/2017 06:55:37

A

Hello Hernan,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.

Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html

Q

Im brazil this product is illegal, can u change the package name for example "flashlight repair" and remove the mod from the original box ?

By Nildo Aug-20/2017 21:20:27

A

Hello Nildo, 

Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience. 

We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.

Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html

If you have any more questions please feel free to contact us. 

Q

Sorry, did México have problems in the aduana with this product?

By Carlo Aug-07/2017 17:48:47

A

Hello Carlo,

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 

For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 

Q

I have to buy both batteries separately, right?

By Javier Jun-15/2017 18:57:23

A

Hello Javier,
Package Contents: 1 x Alien 220 220W TC Box Mod, 1 x TFV8 Baby Tank Atomizer, 1 x Extra 0.15 ohm V8 Baby-T8 Core, 1 x USB Cable, 1 x Replacement Glass Tank, 1 x English User Manual, 2 x Vape Band, 2 x Insulated Ring, 1 x E Liquid Filling Hole, 3 x O-ring.

Q

El producto es 100% original o es una imitacion la verdad me gustaria adquirirlo pero si es imitacion la verdad no lo quisiera

By celestino narvaez cruz May-21/2017 22:40:06

A

Hello celestino,

Rest assured that all of our products are genuine and original items. 

Please feel free to order anytime.

Q

for how long does the warrnaty exist?

By geoliol Oct-21/2017 09:45:06

A

Hello geoliol，
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

I have to buy both batteries separately, right?

By Javier Jun-15/2017 18:57:23

A

Hello Javier,
Package Contents: 1 x Alien 220 220W TC Box Mod, 1 x TFV8 Baby Tank Atomizer, 1 x Extra 0.15 ohm V8 Baby-T8 Core, 1 x USB Cable, 1 x Replacement Glass Tank, 1 x English User Manual, 2 x Vape Band, 2 x Insulated Ring, 1 x E Liquid Filling Hole, 3 x O-ring.

Q

İs it original ?

By Umut Mar-01/2017 16:40:24

A

Hi Umut,

Yes, it is original.

Q

Which firmware is it? Is it the newest VB 1.0.2 batch or the older V 1.2.2? Thank you

By Thorsten Feb-15/2017 14:45:55

A

Hello Thorsten
It is the VB 1.0.2 batch, if not, you can update it.

Q

Hello, i would like to ask about the colour of this product. Is the yellow/black option given the same as the champange gold/black? Thank you in advance.

By Nikos Feb-07/2017 20:35:09

A

Hello Nikos

Thank you for your inquiry.

It is YELLOW AND BLACK.

You can add the 2 items together and compare them for more details, Here is a sample of how to compare two items:http://prntscr.com/dtoq4h. 

Thank you, Let me know if you need any help.

Have a nice day!

Q

Are the batteries included ?

By Mirko Dec-19/2016 23:30:38

A

Hello Mirko,

It dose not include the batteries.

Thanks for your attention.

Q

Hi, Does this kit contains standart TFV8 part V8 Baby RBA coil?

By Ates Sunbul Dec-06/2016 06:37:21

A

Hello Ates,

Please check the package contents here:

1 x Alien 220 220W TC Box Mod, 1 x TFV8 Baby Tank Atomizer, 1 x Extra 0.15 ohm V8 Baby-T8 Core, 1 x USB Cable, 1 x Replacement Glass Tank, 1 x English User Manual, 2 x Vape Band, 2 x Insulated Ring, 1 x E Liquid Filling Hole, 3 x O-ring    

Thanks for your inquiry.

Q

Does this product have a warranty?

By Bilal Nov-16/2016 05:43:31

A

Hello Bilal,

Yes, the product have a warranty.

Q

is it available now to by it or nope

By mohamed ali Oct-24/2016 14:01:56

A

Hello mohamed
This item usually can be sent out within 3-5  business days after payment.
Please feel free to order now.

Q

IS THIS THE UPDATED VERSION,BECAUSE FIRST BATCH HAVE PROBLEMS WITH MISSFIRE.

By Daniel Di Nardo Oct-20/2016 09:41:55

A

Hello Daniel

Yes, this item is the updated version.

Please feel free to contact us if you have any questions.

Q

Could you make Flash Price again please? :D And when is black available?

By Jonas Sep-27/2017 16:42:27

A

Hello Jonas, 
We are sorry this item is out of stock, so it can't be flashsale.

Q

Please Flash Price again!! And when is it available in black?

By Jonas Sep-27/2017 16:41:30

A

Hello Jonas,
We are sorry this item is out of stock, so it can't be flashsale.

Q

Dear Gearbest can you get in flash sale again the red/black colour i wait for this bc now have money for this... :(

By Masterakos999 Apr-09/2017 20:47:38

A

Hello Masterakos999,

Thanks for kind support!

If it will be in a flash sale again, we will show it on our site.

Q

what about the tfv8 baby coils,and rba? would order all together,burt i can´t find any spare-coils here. thx 4 reply

By Sascha St Aug-22/2016 13:28:23

A

Hello Sascha,
We don't sell the spare parts for this product temporarily. 

We will follow up on the customer’s feedback to make adjustment.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Please inform if it is possible to ship to Brazil with freight by registered mail.

By Elson Sep-03/2017 04:55:11

A

Hello Elson,
We can ship to your country via 

Unregistered Air Mail    15 - 30 business days    FREE SHIPPING    

Registered Air Mail    15 - 30 business days    FREE SHIPPING    

Q

When i select the item (and other ones), its says that be shipping to Mexico by expedited shipping by warehouse HK-4 so, i select that. Then, when trying to proceed to checkout its says that cant be shipped to Mexico. Thats no funny :/

By Hernan Sep-02/2017 06:55:37

A

Hello Hernan,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.

Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html

Q

Im brazil this product is illegal, can u change the package name for example "flashlight repair" and remove the mod from the original box ?

By Nildo Aug-20/2017 21:20:27

A

Hello Nildo, 

Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience. 

We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.

Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html

If you have any more questions please feel free to contact us. 

Q

. Hello, good afternoon, I would like to declare the product as 30 $ and also put the name of the product as "Alien Mod Kit", I have the ticket printed here, I intend to pay immediately after the answer of the question. Good afternoon and good sales.

By Rennan Ramalho May-02/2017 19:12:40

A

Hello Rennan,

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 

For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 

Q

Is there a full refund if a customs is attached to the product transport?

By Kuzey Apr-27/2017 06:38:06

A

Hello Kuzey, 

Taxes are charged by their local Customs Office and country regulations that is beyond our control.

As this is customer's responsibility to pay these taxes to get the parcel, we cannot offer any compensation in such case.

Please check this link：http://www.gearbest.com/about/faq.html  . 

By ordering customer agrees to our terms and conditions by default: http://www.gearbest.com/about/terms-and-conditions.html  .

Q

How long does it take from Malaysia to Turkey? When will i get my product? I bought it April 06 2017.btw.

By Yiğit Apr-25/2017 20:51:59

A

Hello Yiğit,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.

Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 

Q

Is it available shipping to Saudi Arabia ? and its allowed to entire the country ? what if they reject it? can i refund the money ?

By SAD.CH Apr-17/2017 10:42:50

A

Hello SAD.CH,   

The kit is E Cigarette products. Please contact your local custom for the allowance. 

We are very sorry, no shipping method is suitable for your order. If it contains batteries, e-cig products, or items over 100cm length, please un-select them, then view available shipping options.  

Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html     

   

  

Q

Hello we have some custom problems so can you write on a package like powerbank or something and can you write lower price ona a package ?

By umut Mar-06/2017 15:01:36

A

Hello umut,
Sorry, due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.

Q

on the package to avoid customs problems can't be written in different fonts

By Eyüp Yumak Feb-13/2017 23:11:31

A

Hello Eyüp
Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies.
For more details: http://www.gearbest.com/about/faq.html

Q

Where does this item ship from?

By valerie Nov-27/2016 17:26:28

A

Hello valerie,

We ship the item from China to worldwide countries. Thank you for your attention. 

Q

Could you make Flash Price again please? :D And when is black available?

By Jonas Sep-27/2017 16:42:40

A

Hello Jonas,
We are sorry this item is out of stock.

Q

Sorry, did México have problems in the aduana with this product?

By Carlo Aug-07/2017 17:48:47

A

Hello Carlo,

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 

For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 

Q

El producto es 100% original o es una imitacion la verdad me gustaria adquirirlo pero si es imitacion la verdad no lo quisiera

By celestino narvaez cruz May-21/2017 22:40:06

A

Hello celestino,

Rest assured that all of our products are genuine and original items. 

Please feel free to order anytime.

Q

ürünü 30 euro nın altında ve başka bir isimle gönderebilirmisin.

By Emre Atmaca Apr-19/2017 12:49:48

A

Hello Emre,

In accordance with customs regulations we cannot declare the item as you asked.

Unfortunately, we have no control over these regulations and potential import duties.

Q

Do you have full money back from customs

By tuğrul Feb-01/2017 22:52:49

A

Hello tuğrul,

Thank you for your inquiry.

Unfortunately, Tax totally depends on the local customs policy. The customer is solely responsible for customs tax and any other customs-related charges if exists. Please consult your local customs office for more details before placing the order. 

Thank you, Let me know if you need any help.

Have a nice day!

Q

Do you have full money back from customs

By tuğrul Feb-01/2017 22:52:49

A

Hello tuğrul, 

Thank you for your inquiry.

Unfortunately, Tax totally depends on the local customs policy. The customer is solely responsible for customs tax and any other customs-related charges if exists. Please consult your local customs office for more details before placing the order. 

Thank you, Let me know if you need any help.

Have a nice day!

Q

How much is turkey cargo

By huseyin Dec-31/2016 21:12:37

A

Hello huseyin,
We offer free shipping to turkey http://prntscr.com/dq9aqc