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Sep 20,2019
Dear Rhapsody:
Thank you for choosing Gearbest and apologize for any inconvenience came up with the product.
Please review our warranty here:http://www.gearbest.com/about/warranty-and-return.html
We promise we'll improve our service and quality . If you have any after-sales problem with the product,welcome to contact us:http://support.gearbest.com/
We wish you have a nice day.
Best Regards
Gearbest Customer Service
Sep 21,2019