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Can this pendant light connect two or more mobile phones?
Yes, this pendant light supports sharing function, can connect multiple mobile phones, there is no limit on the number; another mobile phone can control multiple pendant lights.
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How many meters is the connection distance between the pendant light and the mobile phone?
When connecting for the first time, the mobile phone and the pendant light need to be in the same network environment; after a successful connection, there is no distance restriction, as long as the mobile phone and the pendant light are in the network environment, they can be controlled.
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what is the connection distance between the pendant light and the router?
The connection distance is within 30 meters (barrier-free in the middle).
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How do I reset the pendant light?
Use the power switch to turn the light on and off for 5 times (each time for 2 seconds, off for 2 seconds), the pendant light will have a breathing effect, and the lamp will restart automatically after 5 seconds of breathing, that is, the lamp has been restored to the factory setting. When the pendant light is used in the new network environment, it is necessary to restore the factory settings and reconnect to the network.
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Can the pendant light be upgraded?
Yes, when new firmware is launched, you can upgrade the pendant light through the "check firmware update" button in the settings menu.
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Does the pendant light support delayed turn-off?
Yes. You can set the pendant light to turn off the light for 60 minutes through the "delay off" button in the setting menu.
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Are there any requirements for the router for the pendant light connection?
No, all brands of routers with wireless WIFI functions are supported.
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What if I can't find the pendant light?
Step 1: Reset the light, use the power switch to turn the lamp on and off for 5 times (each time for 2 seconds, off for 2 seconds). After the pendant light is in a breathing state, it will be lit again and reset successfully.
Step 2: After the reset is successful, re-open the Yeelight APP, which will automatically find the 'Yeelight Haoshi LED pendant light' and then follow the prompts to install it.
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Why is the connection time-out of the new chandelier?
The connection process requires data exchange between mobile phones, pendant lights, routers, and cloud servers. The process is complex, and it is easy to time out. There are many possible reasons for the connection. Possible situations are as follows:
1. The network environment used by the product.
2. Adaptation of mobile phone and chandelier.
3. Adaptation of router and chandelier.
4. Data interaction with cloud servers.
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Can this pendant light connect to two or more phones?
Yes, this pendant light supports the sharing function and can connect to multiple mobile phones, there is no limit on the quantity, and a phone can control multiple pendant light.
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What is the distance between the pendant light and the phone?
The phone and pendant light need to be in the same network environment for the first connection; It will not restricted by distance after successful connection, it can be controlled as long as the phone and pendant light access to the network.
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What is the distance between the pendant light and the router?
The barrier-free distance is within 30 meters.
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How to reset the pendant light?
Use the power switch to continuously turn the light on and off for 5 times ( turn on 2s and turn off 2s for each time), the pendant light will appear breathing effect, and the light will automatically restart after 5s of breathing, that is, the light has been restored to the factory Settings. When the pendant light is used in the new network environment, the factory Settings should be restored and the network connection should be reestablished.
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Can the pendant light be upgraded?
Yes, when a new firmware is introduced, the pendant light can be upgraded by the "check firmware update" button in the Settings menu.
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Does the pendant light support delay off the light?
Yes, you can use the "delay off the light" button in the Settings menu to set. The setting range is 1-60 minutes.
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Which routers does the pendant light support?
Supports all routers with Wi-Fi function.
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What should to do when the pendant light cannot be searched?
Step 1: Reset the pendant light. (Use the power switch to continuously turn the light on and off for 5 times ( turn on 2s and turn off 2s for each time), the pendant light will appear breathing effect, the light will light up again, then it’s reset.
Step 2: Restart Mijia APP, which will automatically find 'Yeelight Meteorite LED pendant light', and then follow the instructions to install it.
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Why does the connection of newly purchased pendant light time out?
The connection process requires data interaction between the phone, pendant light, router and cloud server. The process is complex and tends to timeout, and there are many possible reasons:
1.The network environment used by the product
2.Mobile phone and pendant light adaptation
3.Router and pendant light adaptation
4.Data interaction with the cloud server
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