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Customer Reviews

4.59 out of 5
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  • Michal
    Yes (24) Color: Black Size: EU Plug
    nice bike
    -bike manufacturing looks sturdy and good quality, I was impressed.
    -bike came with a cool remote control with motion alarm included with the bike! You may use the RC to arm or disarm the bike, to start the siren, to switch on the bike power or to switch it off. The bike came with two sets of keys and two RCs. There is an “ignition” key to turn the bike power on (which can be done alternatively by the RC) and a battery key.
    -practical handle on the frame just in front of the seat to lift the bike to train, staircase etc.
    -the Li-Ion battery is really big and heavy (3 kg), which promises a good range
    -actual bike weight with battery is 26,5 kg, not 28
    -the battery can be locked to the frame in a really robust way
    -you can take the battery out to charge it (contrary to what Gearbest says about the bike)
    -you may use throttle to accelerate instantly, or use pedal assistant (which has a little delay)
    -cool phone holder with really strong grip and easy release, with USB charger port

    Just really minor things, but I list all I discovered.
    -it took more than 7 weeks for the bike to be delivered. Out of that, more than 4 weeks it was stuck with a message “ready for UPS in Germany”. I contacted Gearbest and they replied it was delayed for customs procedure.
    -there was a little damage to the bike during transport, which fortunately did not influence the function. The front toothwheel is a bit bent and I had to bend the derailleur protector to give it the full range.There were no scratches or no other damage, the bike was packed really well.
    -in the first week, the speed was limited to some 23 km/h measured with GPS (28 on the display). I started communicating with Gearbest about that, but suddenly (after third battery charge), the speed limit increased to 29 km/h (35 on the bike screen). Now works well.
    -brakes make squeaking noise (but this improves with time)
    -the tachometer display shows about +5 km/h difference, 28 km/h means 23 measured with GPS. When you release the accelerator, the speed on display drops to 0 althogh bike moves on.
    -the trip meter resets to zero every time you switch off the power of the bike. There is odometer which seems to reset if you switch bike on/off in a row without riding. The distance is measured in whole kilometers (at least 100m accuracy would be better) and it shows more kilometers than you rode, just like with speed.
    -the frame folding point lock is really tough to close. There is an adjustment screw, which I could not move by any means.
    -missing tail light
    -the battery back cover broke during my first removal of the battery. But this is just a piece of plastic at the back of the battery, which does not really matter.
    -the pedal assistant has a 1-2 second delay when you start pedalling and when you cease as well. The pedal assistant is either full power until 29 km/h, or nothing if you switch power off.

    Oct 31,2018

  • Sam
    Yes (0) Color: Black Size: EU Plug
    Top Preis-Leistungsverhältnis
    Ein tolles Gadget und unbedingt zu empfehlen!

    Gute Verarbeitung allerdings kein Leichtgewicht, aber das wusste man ja bereits vor dem Kauf. Mit wenigen Handgriffen fahrbereit, intuitiver Aufbau ohne Anleitung war ein Kinderspiel, das Einstellen der Scheibenbremse hat hierbei am längsten gedauert.
    Wie auf anderen Foren beschrieben, beläuft sich die anfängliche Höchstgechwindigkeit auf 25km/h und die Trittfrequenz ist da schon ziemlich hoch, sobald der Controller dann die 35km/h freigibt (angeblich nach 2-3 Ladezyklen) wird man nicht mehr in der Lage sein die Frequenz auf die Pedale zu bringen. Umbau auf größeres Kettenblatt ist also schon eine beschlossene Sache.
    Das der Pedal-Assist-Modus nur alles oder nichts kennt konnte man ja ebenfalls in den Foren recherchieren, hier kann man hoffen das evtl. irgendwann eine kleine Änderung vorgenommen wird und man hier auf eine dosierbare Unterstützung wechselt damit man nicht ins leere tritt.

    Aber für kleines Geld (mehr habe ich bei der Regierung nicht durchbekommen) habe ich auch keinen Ferrari erwartet, sondern genau das, oder eher sogar weniger wie das, was ich bekommen habe.

    Das Tracking ist definitiv verbesserungsfähig und eher was für religiöse Menschen, wenn man den Glauben nicht verliert wird alles gut gehen.
    Am Anfang gab es eine Sendungsnummer, mit der man allerdings nichts anfangen konnte. Dann gab es eine UPS Nummer, die aber natürlich schon angelegt wurde, bevor sich das Paket überhaupt in Reichweite von UPS befunden hatte.
    Und dann plötzlich ging es von Heute auf Morgen und UPS hat das Paket geliefert.
    Hat etwas über einen Monat gedauert (35 Tage), davon konnte man die Sendung die letzten 3 Tage tracken. Ich habe ca. 20 mal darüber nachgedacht den Support zu kontaktieren, aber mich dann doch dagegen entschieden, da ja die maximalen 55 Tage noch längst nicht überschritten waren.

    Also Fazit: Wer weiß worauf er sich einlässt wird definitiv nicht entäuscht!

    Ich gebe dem Drahtesel 5 Sterne und bereue nichts!

    Aug 05,2019

  • Good quality for good price!
    Yes (5) Color: Black Size: EU Plug
    In general it is a great bike
    The bikes shipping was bit log it was lost for a moment, but finally i got it! The box had damaged by transporting but no very serious hits just - one on the front wheel, it may bit hit brake system and i will need to adjust front brakes. It is quite heavy, but it is electric bike so i didn't expected very light bike it normal. Pluses:
    Good assembly, looks good quality for affordable price.
    The signalization is veeery noisy that is very nice :))) also i love the signal, its quite funny :)
    350 W motor is really good in motion, it rides about 25 km/h now but i hope after third charge it will boost more.
    If you turn ignition and fast push and hold the m button you can adjust the speed display accuracy, so you can set speed display by matching your phones GPS actual speed.
    it is foldable and yes it fits in my sedans trunk! nice :)

    My bike's seat don't have an amortization system as we see in video, you can see that in my photo.But why?
    The screen display shows only the speed of the motor, if you roll don't from a hill and don't push throthle and don't use pedals you will see zero in the screen, i was bit cunfused by that, but SAMEBIKE i hope you will see my comments and fix that in the future bikes.
    The battery was a bit loose in the inside and if you ride on some bumps it will make some noise, but i took tape, wrapped arround and the problem solved.

    So in general it is a great bike!

    Feb 12,2019

  • Mate
    Yes (3) Color: Black Size: EU Plug
    Samebike 20LVXD30
    My first electric bicycle.
    The delivery lasted disappointing long time. 66 days.
    After being delivered one pedal was broken. I wrote to GearBest and they returned part of my money so I bought the other one.
    The bicycle looks very good. High quality.
    After my first ride I was very pleased with the performance of the bike. The speed was limited to 22 km / h.
    But immediately after the second charge the speed goes up to 35 km / h. I think the actual speed is about 2-3 less.
    It has 7 speeds. Shimano works great.
    It has a light just at the front side and its verry good..
    All the time I heard some weird sounds in the front end when I was crossing the gap on the road and could not figure out what it was doing until I had pulled out the battery. The lid was broken. I wrote GearBest again and they will sent another cover. I've covered it with a duck tape, there is still some noise but much less. This can be fixed with a little bit more ducktape.
    Aside from the pedal and battery cover beeing broken, noise that you can hear while riding on bumps (batteries hit the frame) is all great.
    An excellent bicycle, it has enough power and the range with just a battery is about 25-30 km. My weight is 95kg and the outside temperature is about 6 degrees Celsius.

    Feb 24,2019

  • Juan Francisco
    Yes (4) Color: White Size: EU Plug
    Gran bicicleta eléctrica
    Después de una larga espera de unos 45 días, por fin llegó a Alicante (España). Se ve de buena calidad, probada tanto pedaleando como en modo eléctrico puro (acelerador en el puño derecho del manillar). Algo que no se especifica en las características y que si que tiene, es que lleva incorporada una alarma con sonido potente y mando a distancia. La Luz delantera es bastante luminosa de led, por contra en la parte trasera solo cuenta con un reflector. El cuenta kilómetros solo registra la actividad del recorrido en cada momento, reiniciándose a cero en cada nuevo uso. Posee también un timbre bastante sonoro para avisar de nuestra presencia en caso de necesidad a los demás usuarios de la vía o peatones. Trae doble juego de llaves tanto para la activación de la bicicleta en modo eléctrico y otras dos llaves para la extracción de la batería, así como dos mandos para la alarma. Muy contento en general, esperando disfrutarla muchos años.

    Dec 12,2018

  • Luca
    Yes (2) Color: Black Size: EU Plug
    ottimo rapporto qualità / prezzo
    Pro: prezzo basso, La costruzione è di buona fattura, telaio e cerchi in alluminio e freni a disco di tipo meccanico, la batteria ha circa 25/30 km di autonomia. Il motore da una buona spinta, le salite non si sentono.
    C'è l'allarme sonoro.

    Contro: la bici non arriva pronta all'uso, va aperta la batteria e collegati i connettori bianchi (vedi foto). La procedura non è indicata nelle istruzioni e ho dovuto aprire un cartellino e chiedere chiarimenti a gearbest.
    La velocità massima è di 25km/h anziché i 35 dichiarati.
    La spinta del motore non è regolabile, non ci sono livelli da selezionare (vedi foto display senza selettore) ma spinge sempre al massimo.
    A motore attivo si pedala praticamente a vuoto e la batteria si consuma di più, andrebbe installata una corona maggiorata ai pedali o marce più lunghe.
    La bici è abbastanza pesante.
    L'allarme non ho ancora capito come funziona

    Nel complesso un buon acquisto la consiglio di sicuro, a questo prezzo non troverete nulla di meglio

    Feb 08,2019

  • Josef
    Yes (1) Color: Black Size: EU Plug
    Velmi kvalitní elektrokolo
    Toto elektrokolo jsem obdržel po 6 týdnech. Doprava UPS samostatným balíkem přes Polsko. Sledovací číslo bylo možno použít až po příjezdu balíku do PL. Z PL bylo za 4 dny doma. Nejlepší na tom však je, že nikdo nechtěl žádné clo ani DPH. Ani CZ, ani PL. Snad to platila CN, ale to nevím.
    Kolo bylo perfektně zabaleno, balík nebyl poškozený. Po vybalení jsem pouze zacvakal pojistné páčky a kolo bylo možné použít. Velice inteligentní! Klíče a dálkové ovládání nemá chybu. Zatím jsem ho nemohl vyzkoušet, protože je vysoká vrstva sněhu na silnici a pod ním led. Vyzkouším, jakmile to počasí dovolí. Zatím konstatuji, že to byl perfektní "kauf"!

    Jan 29,2019

  • Fatal. Horrible. Totalmente insatisfecho
    Yes (5) Color: White Size: EU Plug
    Sinvergüenzas. Ha llegado destrozada, y ni siquiera quieren devolver lo que costó la bicicleta. Encima tengo que pagar la devolución para un paquete de grandes dim y devolución del dinero parcial
    No lo recomiendo a nadie. La bicicleta ha llegado con la batería rota y encima no me devuelven ni siquiera lo que costó la bicicleta. Además también llegó dañado el sillín, un freno, las ruedas rascadas, la tija del sillín y el plato de la cadena totalmente doblado, un llavero roto, etc... La caja llena de golpes. Encima la solución que me dan es devolverme el dinero por debajo de lo que pagué, o quedarme el paquete y darme 30 cochinos dolares para gastar en esta mierda de página. Un producto de 500 dólares... No tienen vergüenza. Además había pagado un seguro de envío que no ha servido para nada. Ladrones. Estafadores.

    Jan 19,2019


    We are so grateful for this feedback.
    Please rest assured that all our items are brand-new items.
    We do in fact inspect all items before we ship them.
    Unfortunately, from time to time items get damaged during shipping. We stand behind every item we sell.
    For the issue, we have send the customer an email to check the issue.
    Please check and give us a confirmation back.
    We want to say thank you for providing us with important information about your situation.

    Best regards,
    Gearbest Customer Service Center

    Mar 14,2019

  • Pierre
    Yes (2) Color: White Size: EU Plug
    Produit de mauvaise qualité, suivi de la commande inexistante, contact vendeur laborieux .
    Après un mois et demi d'attente sans aucun suivi, je reçois un vélo abimé: choc visible sur la fourche avant, protection du dérailleur enfoncée, empêchant le fonctionnement du dérailleur. Rien n'est réglé correctement (freins, dérailleur, visserie à resserrer intégralement). Je ne suis pas bricoleur, ça m'a pris du temps avec l'aide de tuto trouvés moi-même car il m'a fallut plusieurs mails pour obtenir du vendeur une notice par ailleurs tellement simpliste qu'elle ne sert à rien ! Concernant l'autonomie, c'est pas ce qui était annoncé, non plus pour la vitesse maximum annoncée à 35kms/h et qui plafonne entre 20 et 25kms/h (sur du plat, batterie chargée). Mauvaise expérience sur tout les points (à part peut-être le prix...).

    Feb 25,2019


    We are sorry to hear that your product was not as expected.
    We offer a detailed description of all our products on the item page.
    Customers are also more than welcome to submit a question to our QA team and we will reply via the product Q&A's.
    Most of our products come with a 45 day guarantee and have a 1 year repair warranty.
    Please see here for more details:
    We have sent a message to offer solutions to you, please check it in detail and reply to us there.
    We look forward to hearing from you soon.
    Best regards,
    Gearbest Customer Service Center

    Mar 14,2019

  • Ivan Szekely
    Yes (3) Color: Black Size: EU Plug
    oonly two flaws
    First, it arrived 45 working days according to the promise. The package has only a 5-page user guide that is missing: a description of the remote control, the use of a battery lock key, the use of a mini computer on my rack, etc. etc The plastic hook for pulling out the battery was broken, so I could only pull it out with a pliers to chargel it in a warm place. Otherwise it looks good, shimano works fine. I hope I can find a complete user manual somewhere and it will work well in everyday use.
    Thats way only 4 star rating.

    Jan 13,2019