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Original Xiaomi M365 Folding Electric Scooter Europe Version
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Original Xiaomi M365 Folding Electric Scooter Europe Version

- Black 231480802

Ultralight Skateboard with E-ABS / Kinetic Energy Recovery / Cruise Control / Intelligent BMS
536.69
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Dear friends, a new preference for you! Xiaomi released its M365 electric scooter recently. Boasting a unique folding design, Xiaomi M365 electric scooter has been made from aircraft-grade aluminum alloy and weighs 12.5kg. Further, it adopts advanced E-ABS braking system, kinetic energy recovery system, cruise control system and intelligent BMS system. Smart and practical, as well as beautiful, you will love it!

Difference Between Common and Europe Version:
Xiaomi electric scooter common version only has a charger as accessory in package.
Europe version has rich accessories: power adapter, EU plug, pair of spare tires, extending nozzle, T-shaped wrench, screws, English user manual.

Main Features:
● Comes with dual-brake system:E-ABS anti-lock system ( front wheel ) and mechanical disk brake ( rear wheel ). Shorten braking distance can be shortened to 4 meters
● Powered by 280Wh 18650 Li-ion battery pack, offering an overlong cruising distance of 30km
Intelligent BMS battery management system, display battery conditions through the APP downloaded in your mobile phone
6 protection functions: short-circuit protection, over-current protection, overcharge protection, over-discharge protection, low-voltage protection, and temperature anomaly protection
Kinetic energy recovery system, converts kinetic energy into electric energy and offers a better battery life
● Smart App. It can track your cycling habits, riding speed, battery life, etc.
● There are 4 LED lights displaying the battery capacity, which is easy to know the power quantity
● 3 seconds quick folding design, stable and convenient

Specification:
- Model: M365
- Material: aircraft-grade aluminum alloy
- Wheel size: 8.5 inch inflatable tire
- Motor size: 6.7 inch
- Maximum torque: 16N.m
- Maximum speed: 25km/h ( common mode ), 18km/h ( energy-saving mode )
- Cruising distance: 30km
- Braking system: front E-ABS anti-lock system, rear mechanical disk brake
- Rated motor power: 250W
- Maximum motor power: 500W
- Battery pack power: 280Wh
- Climbing gradient: approx. 14 degree
- Waterproof grade: IP54
- Pedal ground clearance: 87.5mm
- Max load: 100kg
- Charger rated power: 71W
- Charger input voltage: 100 - 240V, 50 / 60Hz
- Battery limited voltage: 42V
- Charging time: 5.5 hours
- Standard power consumption: 1.1kWh per 100km
- Unfolding size: 108 x 43 x 114cm
- Folding size: 108 x 43 x 49cm

Note:
The motor needs a run-up process before it starts to work. You should trample on the board and slide the scooter, then activate the accelerator after the sliding speed is in 3 - 5km/h.

About Adjustment by Wrench:
1. Using 5mm Allen wrench to adjust screws in brake disc.
2. Using 4mm Allen wrench to tighten or loosen the braking line.
3. Using 2.5mm Allen wrench to tighten the bell.
4. The 3mm Allen wrench in the package is for fixing the screws in the bar.

Specification

General

Brand: Xiaomi
Type: Electric Kick Scooter
Model Number: M365
For: Adults,Office Workers,Teenagers
Material: Aluminum Alloy
Charger type: EU plug
Wheel Number: 2 Wheel
Seat Type: without Seat
Folding Type: Folding

Parameters

Battery: 18650 Li-ion battery pack
Mileage (depends on road and driver weight): Above 20km
Maximum Mileage: 30km
Maximum Speed: 25km/h
Max Payload: 100kg
Light: Front Lamp,Tail Light
Permissible Gradient (depends on your weight): 10-15 degree
Braking Distance: 4 meters
Battery Rate: 280Wh
Battery Capacity: 7.8ah
Battery Voltage: 36V
Motor Rated Power: 250W
Charging Time: 5.5 Hours
Tire Diameter: 8.5 inches
Pedal Ground Clearance (no weight bearing): 87.5mm

Basic Information

Product weight: 12.5000 kg
Package weight: 18.0600 kg
Product size: 108.00 x 43.00 x 114.00 cm / 42.52 x 16.93 x 44.88 inches
Package size: 115.00 x 55.00 x 20.00 cm / 45.28 x 21.65 x 7.87 inches

Package

Package Content: 1 x Original Xiaomi M365 Electric Scooter, 1 x Power Adapter, 1 x EU plug, 1 x Pair of Spare Tires, 1 x Extending Nozzle, 1 x T-shaped Wrench, 4 x Screw, 1 x English User Manual
Original Xiaomi M365 Folding Electric Scooter Ultralight Skateboard with E-ABS Cruise Control ( Europe Version )- Black
Original Xiaomi M365 Folding Electric Scooter Ultralight Skateboard with E-ABS Cruise Control ( Europe Version )- Black
Original Xiaomi M365 Folding Electric Scooter Ultralight Skateboard with E-ABS Cruise Control ( Europe Version )- Black
Original Xiaomi M365 Folding Electric Scooter Ultralight Skateboard with E-ABS Cruise Control ( Europe Version )- Black
Original Xiaomi M365 Folding Electric Scooter Ultralight Skateboard with E-ABS Cruise Control ( Europe Version )- Black
Original Xiaomi M365 Folding Electric Scooter Ultralight Skateboard with E-ABS Cruise Control ( Europe Version )- Black
Original Xiaomi M365 Folding Electric Scooter Ultralight Skateboard with E-ABS Cruise Control ( Europe Version )- Black
Original Xiaomi M365 Folding Electric Scooter Ultralight Skateboard with E-ABS Cruise Control ( Europe Version )- Black
Original Xiaomi M365 Folding Electric Scooter Ultralight Skateboard with E-ABS Cruise Control ( Europe Version )- Black
Original Xiaomi M365 Folding Electric Scooter Ultralight Skateboard with E-ABS Cruise Control ( Europe Version )- Black
Original Xiaomi M365 Folding Electric Scooter Ultralight Skateboard with E-ABS Cruise Control ( Europe Version )- Black
Original Xiaomi M365 Folding Electric Scooter Ultralight Skateboard with E-ABS Cruise Control ( Europe Version )- Black


Original Xiaomi M365 Folding Electric Scooter Ultralight Skateboard with E-ABS Cruise Control ( Europe Version )- Black




Original Xiaomi M365 Folding Electric Scooter Ultralight Skateboard with E-ABS Cruise Control ( Europe Version )- Black

Original Xiaomi M365 Folding Electric Scooter Ultralight Skateboard with E-ABS Cruise Control ( Europe Version )- Black

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Customer Reviews

4.77 out of 5
  • 471
  • 103
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See all 584 reviews Write a Review
  • LauDee
    Yes (7) Color: Black
    Xiaomi Mijia M365
    - Great value for money - comparing to standard prices of scooters you get electric one here
    - Nice design, modern - everyone will notice you on the road and it looks really nice
    - Good build quality - it is build of great material
    Suggestion
    - Shipping tracking is unclear and should be improved
    - For longer scooter maintenance additional tweaking is required

    Mar 03,2018

  • Jeff
    Yes (0) Color: Black
    Xiaomi m365
    Super, j'en ai acheté deux chez gearbest. Elles sont bien arrivées, super bien emballées et je les utilise depuis janvier 2018 c'est un très bon produit

    Sep 20,2018

  • Lomidrevo
    Yes (5) Color: Black
    Xiaomi m365 Scooter
    First of all, it is not a normal scooter and not even a normal electric scooter. It's a more expensive thing to feel. This scooter is not intended for children. The height is measured by a decent 114 centimeters, which can not be changed. In addition, the scooter thanks to (or due to?) batteries weighs 12.5 kilograms. But it has one very big advantage. The scooter is pretty fast.

    Another strong point that surprised me, even though I tried to prepare for it was the quality of the scooter. You can forget about cheap plastic, instead its build from solid aluminum that can be relied on by a heavier individual. The scooter is perfectly suited for a hundred kilograms guy as well.

    Given that the scooter has been manufactured by one of China's largest technology giants, you can of course connect it with the phone. In Ninebot's mobile app, you'll discover complex telemetry such as current speed, driving range, battery status, mileage and much more. There is also a cruise control. On the scooter.

    In addition, the Kiatic Energy Recovery System (KERS), an energy recovery system, as well as an E-ABS system braking system, will stop you at a distance of 4 meters from a 25 km / h to zero. Very, very impressive.

    In addition, you can find the front (very strong) light, which makes it really easy to see where you are going. I really appreciate it. On the rear side, the red light that comes on during the night shift, flashes when braking or recuperating.

    The wheels are bigger than I expected and are inflatable, so they playfully handle the uneven surface.

    In the real world, the scooter is actually really good. Finally, whenever someone tried it, wanted to take it home or promptly asked where to buy.

    The ride is very pleasant and especially intuitive thanks to the perfect positioning of the controls. On the left side of the handlebars, you will find the brake and the bell, on the right again the accelerator unit.

    The scooter can even be folded into a much more compact form, ideal for easy transport, either in the city (subway, bus) or by car. However, I ca not say that it is ideal to wear in the hands.

    The Xiaomi M365, aka the Xiaomi scooter, is an excellent way to get around in cities that are crowded with cars. It is fast, stable, quiet, high quality.
    Suggestion
    What I did not like was a lack of hardware lock of a scooter. Theoretically, it can be solved with a chain over the rear wheel. In addition, I would appreciate the phone holder in the package so I could use that nice application while driving.

    Jul 14,2018

  • Pascal
    Yes (0) Color: White
    une bonne affaire !!
    conforme au descriptif, de bonne facture et conforme a la réglementation Européenne , il faut allumé l'éclairage pour démarré cette trottinette et après l'avoir poussé avec le pied a 5 Km/h le moteur démarre réellement , avec le bridage manuel (par le bouton de démarrage) à 17 Km/h ceci permet de s’habituer à cette trottinette pour ensuite passer à 25 Km/h toujours en la débridant manuellement , j'ai acheté celle ci en blanc pour ma fille et je compte en acheter une nouvelle en noir pour moi le mois prochain en espérant qu'il en restera toujours au même prix , à mes yeux c'est le meilleur rapport qualité prix que l'on puisse trouver, je vous conseille cette trottinette les yeux fermés !!
    cette trottinette est bien livré avec une clé pour resserrer les écroues au fur et a mesure de son utilisation , une notice en français (tellement rare avec certain produit chinois ) , livré en temps et en heure , le seul Hic concerne cette livraison c'est que j'ai dut la récupérer dans un point relais car je n'étais pas présent au moment du passage du livreur , j'aurai aimer que le livreur laisse un avis de passage ce qu'il n'a pas fait et convienne de repasser a une heure convenu avec lui même !!
    mais a part cela je suis très satisfait de cette achat que je vais renouveler certain !!!
    je conseille d'acheter aussi un équipement de sécurité , (port du casque , des gants de moto, des chaussures plate, un gilet avec signalisation : c'est a dire clignotants de signalisation avec commande sans fil , des genouillères et coudières et la pose de rétroviseurs supplémentaire ) à 17 ou 25 Km/h on peut se faire très mal en chutant !!!
    Pensez régulièrement a vérifier le bon serrage des écrous et vous trouverez pas mal de vidéo sur Youtube pour l'entretien de votre trottinette
    Pas d’inquiétude à avoir sur l’emballage de cette trottinette , elle livré dans de bonne condition avec un carton de qualité et du polystyrène pour bien caler cette trottinette !!
    Alors pour tous ceux qui se posaient des questions c'est le moment de sortir votre carte bancaire (site sécurisé)

    Mar 21,2019

  • vzz
    Yes (1) Color: Black
    very good
    The product matches description is correct and helpful. Everything is OK. Good packing

    Europe version has rich accessories: power adapter, EU plug, pair of spare tires, extending nozzle, T-shaped wrench, screws, English user manual.

    Main Features:
    - The electric scooter comes with a dual-brake system. The front wheel has E-ABS anti-lock system, while the rear wheel uses mechanical disk brake. The braking distance can be shortened to 4 meters, making your riding much safer
    - Powered by 18650 Li-ion battery pack with a battery capacity of 280Wh and offering an overlong cruising distance of 30km
    - It adopts intelligent BMS battery management system. You can know the battery conditions through the App downloaded in your mobile phone
    - 6 protection functions: short-circuit protection, over-current protection, overcharge protection, over-discharge protection, low-voltage protection, and temperature anomaly protection
    - Kinetic energy recovery system. The electric scooter has a kinetic energy recovery system that converts kinetic energy into electric energy and offers a better battery life
    - Smart App. It can track your cycling habits, riding speed, battery life, etc.
    - There are 4 LED lights displaying the battery capacity, which is easy to know the power quantity
    - 3 seconds quick folding design, stable and convenient

    there are some types of problems:

    The government is gonna get caught.
    Mudguard is pretty loose.

    Sep 02,2018

  • Badré
    Yes (2) Color: Black
    Commentaire sur la livraison
    Bonjour, je tenais à vous dire ma grande insatisfaction au niveau de votre livraison et de vos contacts pour avoir les renseignements demandés par le client ! Je trouve inadmissible d’attendre 4 mois pour avoir son colis alors qu’il est prévu en 30/40 jours! Ne pas savoir où se trouve son colis est aussi inadmissible alors que plein de services livraison nous donne exactement l’endroit où se situe notre colis ! Ne pas avoir de contact téléphonique pour vous joindre, ou, d’avoir la possibilité de vous envoyer un mail, autre que ceux déjà programmé par vos services ! Je suis déçue de vos prestations de livraisons, il faudrai prévenir les gens avant la commande, qu’il risquerai d’avoir une longue attente avant de le recevoir et surtout nous prévenir que nous pouvons pas savoir où se trouvera notre colis au moment où il part ! Si j’avais sût qu’il y aurait autant d’attente, je n’aurai jamais commandé chez vous et je ne ferai pas de publicité pour vous . En plus vous n'êtes pas commercial car vous ne proposez rien pour dédommager le client qui subit se genre de désagrément ! Je suis très en colère contre vos services de communication. Heureusement la qualité de mon colis me satisfait mais celui qui devait l’avoir pour les fêtes a été très déçu lui aussi de ne pas l’avoir à temps ! En plus le dernier livreur en France est aussi très mauvais ! Vous devriez vous renseigner un peu plus sur la qualité de vos sociétés qui livrent !!! Bref je suis une cliente très mécontente de vos services et je le ferai savoir autour de moi .

    Mar 03,2019

  • Bogdan Cristian
    Yes (4) Color: Black
    Very Impressive Electric Scooter
    I'm very pleased with this electric scooter, and the build quality is very good!

    The description is very accurate, and I've tested almost everything written there (battery range, top speed, charging time, weight, the IP54 rating, etc.)

    The specified 30 km (18.6 mi) range is REAL, but it depends on A LOT of factors like: weight, outside temperature, type of terrain, tire pressure, etc! I managed to get even 35 km (21.7 mi) on a full charge (when riding in Eco mode and mostly on flat ground).

    It doesn't have any kind of shocks, but the 8.5 inch tires do offer a relatively smooth ride. (Maybe in a future version of the M365 they will build it with shocks).

    Although the handlebar height is not adjustable, it seems to be at the right height for me (I'm 1.92 m tall =6.3 feet).

    In my honest oppinion, this electric scooter has the best quality/price ratio available on the market right now! (I got it for 399$)
    It was worth every penny!

    I also made an unboxing and review video about it too!
    https://www.youtube.com/watch?v=GqJmlatGM2g
    Suggestion
    Nothing is perfect, so in order to make this a fair review, I do have to say a few Cons. Although I can't really say these are Cons, they are more like suggestions of improvement for future Xiaomi Electric Scoters :)

    I would've liked a screen on the handlebars for basic info like speed and estimated remaining mileage, but the scooter does comes with an app for Android and iOS where you can see a lot of info. Still, it would've been a good idea if they at least included a handlebar phone holder alongside the spare tires.
    No shocks, but I can't complain about how it rides. It offers a smooth ride even on bumpy roads.
    No height adjustable handlebars.

    Aug 14,2018

  • Reniru
    Yes (0) Color: White
    Super Gerät
    Gerät sieht wirklich Nobel aus, das Material wirkt nicht billig wie man es vom Discounter oder so kennt.
    Es funktioniert einwandfrei, sogar per App kann man alle Statistiken abrufen.
    Zusammenbauen ist nichts weiter als 4 Schrauben in die Lenkstange drehen mit dem mitgeliefertem Imbusschlüssel, also kein großer aufwand.
    So anfängerfreundlich das selbst Kinder das Gerät in Sekunden verstehen wie es funktioniert.
    Das Produkt selber, kriegt 5 Sterne, weil für den Preis kriegt man auch was ordentliches.
    Der Versand Service, kriegt nur 3 Sterne, weil ich das Produkt am 28.11.2018 bestellt hab und es erst jetzt am 08.03.2019 angekommen ist.
    Also, das ist nicht gerade ein schneller Versand.
    Der Kundenservice kriegt 4 Sterne, da ich (bevor der Artikel überhaupt Versendet wurde) ein Ticket geschrieben hab das man doch bitte die Adresse ändern soll (demnach von meiner Arbeitsstelle zu meiner Privat Adresse), auch wenn man mir antwortete das man dies weitergeben wird, so wurde der Artikel doch an meine Arbeitsadresse gesendet und nicht zu mir nach Hause so wie ich es gewünscht hatte.

    Ansonsten ist alles Super und es gibt eigentlich nichts zu meckern.

    Mar 08,2019

  • malin
    Yes (1) Color: Black
    Fun & Usefull
    Fun & Usefull that should be a domain of this Scooter. Unfortunately it won't be domain of very high quality. Of course for price like this quality is correct but Xiaomi could do it better without changing cost of production. I mean disadvantage for sure is breaks, it should be better configured. Other thing is steering wheel which is a little bit slacky.
    Disapointing is speed cus' of when battery is like 70% you can defenetely feel less power and speed.
    One more thing, scooter is very dangerouse, specially when you riding in the sidewalk cus' of cars which are leaving parkings. Usually drivers didn't expect peaople driving that fast in sidewalk ;)
    I'm using this scooter to go to work. I'm packing scooter to trunk leave kid in school and next about an half hour I'm going to office. By Car it could take around 1,5 hour by bike i think it would take like 40min. So it's the best way to get to job. Higly recommend that. I was ride once in the raining day. I'm sure that if I was ride by the bike I will be much more wet then i was ride by a scooter. So the waterproof of scooter was checked by me ;) You can ride when it's raining.
    Summary recommend in 100%

    Oct 10,2018

  • Ruben
    Yes (0) Color: Black
    Perfecta comprada, el líder de los patinetes
    Elegí este patinete porque la marca Xiaomi me daba garantía, además al ser mas reconocido me quitaba la idea de que fuera algo más serio, es decir, no fuera un "juguete".

    Lo utilizaba para ir al trabajo por lo que no quería nada llamativo, aunque lo es sobretodo hace 5 meses cuando lo compré, ya cada vez se ven mas patinetes de estos y con razón.

    Se alcanza velocidad con facilidad, el manejo es bastante sencillo y a la vez excitante, considero que soy un poco torpe para el tema de conducción (nunca utilicé una moto/vespino, de niño nunca monopatín...)

    En sólo 4 meses le he hecho 220 kilometros y ha sido una gozada, ahorrar los tiempos que me permitia gastar 30' al día para mí (realizaba 4 km todos los días), los realizaba a través de camino de tierra y asfalto.

    La única pega que le pongo, es que se nota demasiado cuando le queda un 30% de batería aproximadamente, que reduce velocidad y fuerza.

    Por lo demás es un medio de lo más útil y eficaz. Una compra totalmente amortizada

    Sep 05,2018

FAQ for Original Xiaomi M365 Folding Electric Scooter Europe Version

Customer Questions & Answers

  • All(70)
  • Product Information(23)
  • Stock Status(5)
  • Payment(2)
  • About Shipping(34)
  • Others(3)
Q

do you ship from EU, or out side EU?

By kasper Mar-08/2019 23:30:36

A

Hello Kasper,

This depends on the warehouse chosen on the site.

If you choose CN, HK and HK-2 warehouses, the shipment is from China.

If you choose the G-W warehouses, the shipping is made from the countries in Europe.


Q

Do you ship to Latvia?

By Uldis Mar-07/2019 07:57:19

A

Hello Uldis, 

Thank you for your inquiry.

Yes, we can ship this item to Latvia.


Q

Not ship to Sweden?

By Eric Mar-04/2019 14:34:17

A

Hello Eric,

We can ship it to Sweden.

Q

what about Alicante (spain)? can you ship it to spain?

By Elias Abraham Feb-07/2019 15:49:08

A

Hello Elias,

Yes, it can be shipped to Spain.

Q

can you ship this to Sweden?

By Elias Feb-06/2019 16:36:09

A

Hello Elias,


We are sorry that we cannot ship to your country.

Let me know if you need any further assistance. 


Q

how long delivery to Ireland?

By Felipe Lopes Silverio Feb-02/2019 16:53:05

A

Hello Felipe,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

If I order today, when will it arrive? I have to work around my days at wok, no-one here to receive it. Thanks.

By William Jan-31/2019 13:51:38

A

Hello William,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Hello i am asking if you can deliver the product to romania and what is the avarage time to deliver for romania ?

By Brinzaru Marius Jan-17/2019 08:59:13

A

Hello Brinzaru,

We can ship it to Romania.

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

hi, what is the shipping method to Lithuania? is it with post or some expedited shipping (e.g. DHL or some other company)? can you send from EU country?

By bob Jan-14/2019 21:15:24

A

Hello Bob,


The shipping time depends on the shipping method selected during the checkout. 


We have 3 methods of shipping items to you, please see the estimated delivery times below: 

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html   


Q

you ship tô brazil?

By Guilherme Moreno Jan-08/2019 23:30:28

A

Hello Guilherme,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Not ship to Sweden?

By Eric Mar-04/2019 14:34:17

A

Hello Eric,

We can ship it to Sweden.

Q

what about Alicante (spain)? can you ship it to spain?

By Elias Abraham Feb-07/2019 15:49:08

A

Hello Elias,

Yes, it can be shipped to Spain.

Q

how long delivery to Ireland?

By Felipe Lopes Silverio Feb-02/2019 16:53:05

A

Hello Felipe,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

you ship tô brazil?

By Guilherme Moreno Jan-08/2019 23:30:28

A

Hello Guilherme,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

i weigh 340 pounds will this support my body weight?

By zanzabar Dec-22/2018 14:56:34

A

Hello Zanzabar,

I have already found information about the product you want for you:

Max load: 100kg

Let me know if you need any further assistance. 


Q

Hi I'm looking at the Xiaomi scooter 365. Could this be delivered for Christmas? I'm in the UK

By Danny Long Dec-15/2018 17:23:49

A

Hello Danny,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Does this scooter come with a warranty? Is the battery covered in the warranty? Thanks

By Howard Pearson Dec-05/2018 20:21:08

A

Hello Howard

This item has battery .
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

What is the maximum inclination that the scooter is able to climb?

By Pedro Rodrigues Nov-22/2018 11:56:17

A

Hello Pedro, 
Thanks for your inquiry.

Climbing gradient: approx 14 degree 

Q

is this US or EU? what is the difference? and do you ship to florida USA?

By Juan Nov-21/2018 04:04:46

A

Hello Juan,

It is EU,the plug is different.

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Hi. If I have any problem with the product how can we fix it? Like motor, wheel or even brakes? Do you offer any kind of warranty period or anything similar? Thanks in advance

By Rosana Sep-30/2018 11:19:11

A

Hello Rosana
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Hi, It seems that there is no product in stock left because I can't order it. When will it be back ? :) Thanks for answering

By Clement May-09/2018 16:53:35

A

Hello Clement,


This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Q

How soon will it be back on stock at CN-MI? Thank you.

By Madalina Apr-24/2018 13:36:47

A

Hello Madalina,
We have stock now, please feel free to order it.
Best Regards

Q

When will m365 white be available at CN-MI warehouse? Current status - discontinued. Does it mean that you won't get them any more?

By Linas Apr-19/2018 06:35:38

A

Hello Linas,

Dispatch: Apr 23 - Apr 26 

We have stock, please feel free to order it.
Best Regards

Q

Hello, When will the item be available from the EU warehouse again? Thanks very much in advance

By Captainkirk Apr-17/2018 20:20:39

A

Dear Captainkirk,


We are unable to give you the exact date as the supplier didn't give us the result.

We need to check with them again.

We will update the newest stock information on our site after checking with the supplier again.

You can pay attention to our site.


Q

When this scooter will be in stock in any of the europien warehouses?

By Filip Mar-30/2018 13:39:13

A

Hello Filip,


This is a popular product, but we are happy to inform you that it is in stock in  europien warehouses and available to purchase today. 

Please feel free to order it.


Q

Hi. I want to order it for UK is any over tax to pay for it?

By IULIAN Dec-26/2018 19:48:16

A

Hello IULIAN,

If any taxes are incurred, they are charged by the destination country and not by GearBest. Taxes are beyond GearBest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

I wanted to order yesterday with a discount coupon ($379),but until i reached the payment method the coupon has expired :(,will be available soon more cupons?, or can you help me finish the order from yesterday?

By robert May-25/2018 11:39:24

A

Dear Robert,


Sorry, we can not reactivate the expired coupon.

You can refer to here: http://www.gearbest.com/gadget-deals.html , if we have coupon code, we will list them in that page.



Q

do you ship from EU, or out side EU?

By kasper Mar-08/2019 23:30:36

A

Hello Kasper,

This depends on the warehouse chosen on the site.

If you choose CN, HK and HK-2 warehouses, the shipment is from China.

If you choose the G-W warehouses, the shipping is made from the countries in Europe.


Q

Do you ship to Latvia?

By Uldis Mar-07/2019 07:57:19

A

Hello Uldis, 

Thank you for your inquiry.

Yes, we can ship this item to Latvia.


Q

can you ship this to Sweden?

By Elias Feb-06/2019 16:36:09

A

Hello Elias,


We are sorry that we cannot ship to your country.

Let me know if you need any further assistance. 


Q

If I order today, when will it arrive? I have to work around my days at wok, no-one here to receive it. Thanks.

By William Jan-31/2019 13:51:38

A

Hello William,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Hello i am asking if you can deliver the product to romania and what is the avarage time to deliver for romania ?

By Brinzaru Marius Jan-17/2019 08:59:13

A

Hello Brinzaru,

We can ship it to Romania.

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

hi, what is the shipping method to Lithuania? is it with post or some expedited shipping (e.g. DHL or some other company)? can you send from EU country?

By bob Jan-14/2019 21:15:24

A

Hello Bob,


The shipping time depends on the shipping method selected during the checkout. 


We have 3 methods of shipping items to you, please see the estimated delivery times below: 

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html   


Q

Hi.. can you ship this product to india..?

By Tej Jan-04/2019 02:12:45

A

Hello Tej, 
We can ship to India.

Q

Hi! Can you send (ship by boat) to Brazil? Many thanks =)

By Mauricio Jan-03/2019 16:31:13

A

Hello Mauricio,


We are sorry that we cannot ship to your country.

Let me know if you need any further assistance. 


Q

hi. Can you ship this item to Iceland?

By Kevin Jan-01/2019 10:49:36

A

Hello Kevin,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

hello, what kind of shipping method do you use to Poland? can you write lower value at the declaration/package? can you ship with DHL express? regards vic

By Vic Nov-28/2018 18:44:56

A

Hello Vic,

The shipping time depends on the shipping method selected during the checkout. 

We have 3 methods of shipping items to you, please see the estimated delivery times below: 

1) Expedited Shipping(DHL): 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)

For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html   

We can't write lower value at the declaration/package.


Q

Hi, I would like to know how long the scooter xioami will take to arrive to brighton if i order one

By Elena Dec-08/2018 11:31:24

A

Hello Elena,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Hi, is the scooter a real xiaomi scooter as I have seen a lot of copy’s around for sale and I am unsure what to believe. How do we know it is made by xiaomi? Or are these scooters copy’s? Thanks . Paul .

By Paul Davidson Nov-17/2018 03:39:06

A

Hello Paul,


Rest assured that all of our products are genuine and original items. 

Please feel free to order anytime.


Q

does this model have suspension?

By sathish Aug-26/2018 11:02:04

A

Hello Sathish,


Yes, it can support suspension.


70 Questions & Answers View all>

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