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Beelink Support

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24/7 Online Service
72H Price Protection
40+ Worldwide Payments
Multilingual Support Team

FAQ in Beelink Support Products

How to connect your Android TV box?

More detailed connecting steps in our blog post: Still don’t how to connect your Android TV box?

How to restore the TV box back to factory?

You can refer to this post: WhoHoo! TV box factory reset is easier than ever!

TV box or TV dongle: which would you choose?

You can refer to this post: TV box or TV dongle: which would you choose?

How to flash the Android TV box via SD card?

Find the detailed steps in our blog post: How to flash the Android TV box via SD card

What is TV box and how does it work?

What is TV box and how does it work?

Why is the screen blurry on start up?

Check the HDMI connection, also you can change a new HDMI cable.

Why does the box stay on the splash screen and cannot get into the system?

This is mainly caused by incorrect power cut when the box is still operating, try to reset your box.

Why can't i download some Apps?

Ensure the system supports the Apps you download, upgrade the firmware if necessary.

What can i do when WiFi connection doesn't work?

You can refer to this post: 6 solutions to solve a TV box that won't connect to WIFI

Other issues about TV box: language, freeze on the interface?

You can visit our blog: Top 10 FAQs of TV Box
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Reviews in Beelink Support Products


Frank Visser

Plug and play, only finetuning of Kodi needed. Nice menu.



Fast shipping/delivery. My unit came with Licensed Win10 Pro. The PC is great and fast for basic usage and some games. The one thing bothers me is the blue led light on the power button, It is too bright. I put a sticker on it. I'm very satisfied.



everything like in description , nice built, good price , two HDMI cables, works well, 4BG of RAM useful , 64GB of storage useful



It comes with a remote and instructions, the menu interface is super easy to use and so far I'm pleased, the remote controller works great above all, with my last TV box from another brand I had to point directly the controller so it was quite uncomfortable and also it interfered with my TV remote It does not get hot or any problems shown so far, consistent system

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About Beelink Support

Discover cool and fun beelink support in Gearbest and buy what you need with convenient and easy payment method.
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