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Camera Outdoor

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FAQ in Camera Outdoor Products

Why can not find IP camera when you use search software?

1. Rechecking whether power supply and Ethernet cables are connected correctly;

2. Checking the network setting for IP camera and your computer. Go to network connection, configure IP address to same IP segments, Subnet mask and default gateway must be same for both IP camera and computer;

3. Ensuring IP camera and computer are in the same router.

Why can not visit IP camera from internet (wan)?

1. Log in your local router, and enable port mapping for IP camera in virtual server menu;

2. If you use domain or DDNS service, making sure the domain point to correct IP address with correct port number.

Why connect 4 IP cameras, but only one IP camera displays images?

You need to set an unique IP address for each of cameras.

Why POE IP camera can not see at night?

Using high quality Ethernet cable, or shortening the connection distance.

Why video delay when watch live video?

1. You can increase the bandwidth through upgrading your network infrastructure, also you can lower the bit-rate of streaming. Lowering the image resolution also helps to reduce the video delay time.

2. Increasing the fps can allow IP camera output smooth video.

Why IP camera can not display image?

The IP camera doesn't boot correctly, please check the power supply.

How to upgrade NVR firmware?

1. Go to "System Setting", choose "System" > "Upgrade";

2. Select the firmware file, then click "Upgrade".

3. When upgrading succeed, the NVR will reboot.

How to reset the camera?

1. Disconnect the power supply;

2. Press and hold the reset button;

3. Connect the power supply while still holding reset for more 10 seconds.

Can this item be shipped to my country?

We can deliver orders to most countries. For a detailed explanation of each shipping method, destination and approximate delivery time, please check our posts:

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Reviews in Camera Outdoor Products

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ivan

I am using for one week and it working good. Battery is going empty for me a little to fast,but camera and video are very good.

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Darmanio Cesar Amorim Souza

this IP camera is a good option, but I could not save the images on sd card yet and the cloud service is expensive. the image quality is really good.

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Owen

The camera comes with an essential equipment. Wall bracket only, fixing screws, very easy

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Renee

Does everything it says it does. No issues so far other than a few of false positives due to only 3 sensitivity settings. Running it on the solar panel on the front porch. It stays at 100% power. You probably don’t need to look back on recordings from several months ago, and you can download a recording to your phone if you want keep it. I connected the camera to the Wi-Fi network, and the remote monitoring operation is performed through the mobile APP, and the status is grasped in real time anytime and anywhere. Also love the 1080P image quality and the IP65 waterproof function.

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About Camera Outdoor

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