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Dual Control

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FAQ in Dual Control Products

Snapping, crackling, popping, or no audio on one side, what can i do?

1. Make sure the 3.5 mm audio jack is fully plugged in. The straight input connects to your headset, and the L-shaped input connects to your audio device.

2. Check that your audio source is on and working.

3. If your audio source is a computer or laptop, try adjusting the configuration settings.

4. If you still hear distorted sound, try a different audio source and an alternate cable.

Phone not responding to button presses?

Make sure that the headset plug is securely connected. For multi-press functions, vary the speed of presses when you use the remote / mic.

Microphone does not pick up sound, what is wrong?

1. Make sure that the headset plug is securely connected and that the socket is clean and clear.

2. Check that the microphone—located on the back of the remote—isn't blocked or covered.

3. Make sure the straight-end of the plug is connected to the headphones and the angled L-shaped plug is connected to the audio source.

Can this item be shipped to my country?

We can deliver orders to most countries. For a detailed explanation of each shipping method, destination and approximate delivery time, please check our posts:

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Reviews in Dual Control Products


Ernest L. Sherrow

This is my first remote control boat and is a good start



Very nice sound for thw price, i realy recomend if you dont have to much money


Chasel Hart

You can control each socket separately on APP, it is very convenient, I am very happy that I got it.



grandson used for over two days still charged.very fast shipping and well packed. will be ordering second one as he is gamer and what a saving on batteries.

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