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P2p Ip

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FAQ in P2p Ip Products

Why can not find IP camera when you use search software?

1. Rechecking whether power supply and Ethernet cables are connected correctly;

2. Checking the network setting for IP camera and your computer. Go to network connection, configure IP address to same IP segments, Subnet mask and default gateway must be same for both IP camera and computer;

3. Ensuring IP camera and computer are in the same router.

Why can not visit IP camera from internet (wan)?

1. Log in your local router, and enable port mapping for IP camera in virtual server menu;

2. If you use domain or DDNS service, making sure the domain point to correct IP address with correct port number.

Why connect 4 IP cameras, but only one IP camera displays images?

You need to set an unique IP address for each of cameras.

Why POE IP camera can not see at night?

Using high quality Ethernet cable, or shortening the connection distance.

Why video delay when watch live video?

1. You can increase the bandwidth through upgrading your network infrastructure, also you can lower the bit-rate of streaming. Lowering the image resolution also helps to reduce the video delay time.

2. Increasing the fps can allow IP camera output smooth video.

Why IP camera can not display image?

The IP camera doesn't boot correctly, please check the power supply.

How to upgrade NVR firmware?

1. Go to "System Setting", choose "System" > "Upgrade";

2. Select the firmware file, then click "Upgrade".

3. When upgrading succeed, the NVR will reboot.

How to reset the camera?

1. Disconnect the power supply;

2. Press and hold the reset button;

3. Connect the power supply while still holding reset for more 10 seconds.

Can this item be shipped to my country?

We can deliver orders to most countries. For a detailed explanation of each shipping method, destination and approximate delivery time, please check our posts:

GearBest shipping methods

20 things you need to know when shopping on GearBest

Short guide on tracking fees and shipping insurance on GearBest

GearBest shipping memo: save money on delivery by choosing the best option

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Reviews in P2p Ip Products



It has a great video throughput, it has great night time video quality



good quality video, nice features, can be connected with phone



This camera performs as well as many of my high end security cameras, I will likely be replacing many of my lower resolution cameras with these soon



I use the small camera to check my printer over LAN. It takes a very good picture and can be mounted almost anywhere without any problems. why only four stars if the camera's so good? The short manual contains a lot of helpful information, but what is missing is information about the polarity of the power connection. Also the GB support couldn't tell me if there is a pulse inside or outside the power connector. HELLO GB-Support: Plus is INSIDE! And the second criticism is that you need a lot of time and rest to adjust the zoom lens. But when that's done, the result is convincing.



great product, especially for catch the thieves ! very satisfied with product!



nice design the camera is little you could hide easily has a hd night vision and could record sound.


Gregory A.

Not a fantastic camera, but works GREAT for the price, been running a few of these for several months without issues on a GW NVR



Wow the quality of the video from this camera is awesome



works fine, good view. very good night vision. the shipping was fast.

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