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FAQ in Pen Kits Products

What is the meaning of "charge error" on the screen?

We have list 10 common user errors the most vapers will meet, and given the solutions. It must be helpful to you: 10 common user errors the most vapers will meet in e-cig

What if the device keeps showing "Check Battery", "Low Battery", "Weak Battery"?

We suggest you change to another set of batteries first. It is recommended to use high-rate batteries.

Why does the device always go back automatically to the VW mode from TC mode?

Please make sure that your resistance is correct, otherwise, the device will detect itself and will be allowed to be used only in VW mode. You can also try to take out the atomizer and switch to TC mode in room temperature.

Why does the device always show "Device too hot" when I press the fire button?

Please let the device cool down for a while. The higher the wattage, the bigger the current, so as the temperature, causing more heat. You can try to use TCR mode and set the TCR value according to your coil’s material. If the value is not correct, the device will detect itself and give a wrong judgment and output.

Why does the LED start flashing while using?

It means that you have to charge the battery.

What if the device can't turn on after charging?

Put a new battery in it then turn on. If the device support upgrade, you can try as follows:

1. Take out the batteries;

2. Plug on the USB to connect to your computer;

3. Open the software on the computer to upgrade.

How to maintain the vapor device?

Here we will teach you how to keep your vapor device in great condition, preserve the original taste: 4 effective ways to maintain your vapor device

How to choose the right battery for your VV / VW mod?

We help you to choose the right battery for VV/VW mods based on usage and discharge: Vaper's guide: choose the right battery for your VV/VW mod

What are the factors will affect lifespan of coil head?

Please refer to this post: Vaper's guide: 4 issues that affect lifespan of your coil head

Can this item be shipped to my country?

We can deliver orders to most countries. For a detailed explanation of each shipping method, destination and approximate delivery time, please check our posts:

GearBest shipping methods

20 things you need to know when shopping on GearBest

Short guide on tracking fees and shipping insurance on GearBest

GearBest shipping memo: save money on delivery by choosing the best option

What cause e-cigarette to explode and how to avoid it? How to avoid it?

The main reason is the quality of batteries。

Tips to avoid explosion, you can read this post.

What cause e-cigarette explode and how to avoid it?

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Reviews in Pen Kits Products


Jon Griffith

this is a great to-go dab pen if you like to smoke on the go makes the dabs last longer too i would highly recomend on using this to everyone that smokes dabs



good quality, well made, cleans perfectly, not big



1. Can be incorporated into a wireless mouse + Bluetooth USB, simple and practical, shock and drop, you can better protect the mouse. 2. Earthquake, drop, breathable, all-round customer your digital accessories.


Brent Bryan

exactly as expected .......................................................................



Все, отлично, очень полезные щётки для чистки койлов рекомендуются к покупке.



+ Kvalitná a šikovná pomôcka pre domácich majstrov + vhodná na vŕtanie malých otvorov - plošné spoje atď + na gravírovanie - do dreva, plastov a mäkkých materialov ako na výrobu gravírovaných kraslíc


Paulo Nóbrega

does the job and for the price u cant ask for more..



A lot of smoke from this kit, better than older version, bigger battery.



So cheep and useful and i could never get this untill now

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