Original Xiaomi M365 Folding Electric Scooter
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Original Xiaomi M365 Folding Electric Scooter

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E - ABS Technology / Kinetic Energy Recovery System / Cruise Control Function / Intelligent BMS
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Description:
Dear friends, a new preference for you! Xiaomi released its M365 electric scooter recently. Boasting a unique folding design, Xiaomi M365 electric scooter has been made from aircraft-grade aluminum alloy and weighs 12.5kg. Further, it adopts advanced E - ABS braking system, kinetic energy recovery system, cruise control system and intelligent BMS system. Smart and practical, as well as beautiful, you will love it!

Main Features:
- The electric scooter comes with a dual-brake system. The front wheel has E-ABS anti-lock system, while the rear wheel uses mechanical disk brake. The braking distance can be shortened to 4 meters, making your riding much safer
- Powered by 18650 lithium-ion battery pack with a battery capacity of 280Wh and offering an overlong cruising distance of 30km
- It adopts intelligent BMS battery management system. You can know the battery conditions through the APP downloaded in your mobile phone
- 6 protection functions: short-circuit protection, over-current protection, overcharge protection, over-discharge protection, low-voltage protection, and temperature anomaly protection
- Kinetic energy recovery system. The electric scooter has a kinetic energy recovery system that converts kinetic energy into electric energy and offers a better battery life
- Smart APP. It can track your cycling habits, riding speed, battery life, etc.
- There are 4 LED lights displaying the battery capacity, which is easy to know the power quantity
- 3 seconds quick folding design, stable and convenient

Specification:
- Model: M365
- Material: aircraft-grade aluminum alloy
- Wheel size: 8.5 inch inflatable tire
- Motor size: 6.7 inch
- Maximum torque: 16N.m
- Maximum speed: 25km/h ( common mode ), 18km/h ( energy-saving mode )
- Cruising distance: 30km
- Braking system: front E-ABS anti-lock system, rear mechanical disk brake
- Rated motor power: 250W
- Maximum motor power: 500W
- Battery pack power: 280Wh
- Climbing gradient: approx 14 degree
- Waterproof grade: IP54
- Pedal ground clearance: 87.5mm
- Max load: 100kg
- Charger rated power: 71W
- Charger input voltage: 100 - 240V, 50 / 60Hz
- Battery limited voltage: 42V
- Charging time: 5.5 hours
- Standard power consumption: 1.1kWh per 100km
- Unfolding size: 108 x 43 x 114cm
- Folding size: 108 x 43 x 49cm
- Net weight: 12.5kg

Note:
1. The motor needs run-up process before it starts to work. You should trample on the board and slide the scooter, then activate the accelerator after the sliding speed is in 3 - 5km/h.
2.Do not use the scooter in heavily rainy days or on the ground with ponding water.

Specification

General

Brand: Xiaomi
Type: Electric Kick Scooter
Model Number: M365
For: Adults
Material: Aluminum Alloy
Color: Black,White
Charger type: Chinese Plug
Wheel Number: 2 Wheel
Seat Type: without Seat
Folding Type: Folding

Parameters

Battery: 18650 lithium-ion battery pack
Mileage (depends on road and driver weight): Above 20km
Maximum Mileage: 30km
Maximum Speed: 25km/h
Max Payload: 100kg
Light: Front Lamp,Tail Light
Permissible Gradient (depends on your weight): 10-15 degree
Braking Distance: 4 meters
Battery Capacity: 280Wh
Motor Rated Power: 250W
Charging Time: 5.5 Hours
Pedal Ground Clearance (no weight bearing): 87.5mm

Basic Information

Product weight: 12.5000 kg
Package weight: 17.0000 kg
Product size: 108.00 x 43.00 x 49.00 cm / 42.52 x 16.93 x 19.29 inches
Package size: 115.00 x 54.00 x 20.00 cm / 45.28 x 21.26 x 7.87 inches

Package

Package Content: 1 x Original Xiaomi M365 Electric Scooter, 1 x Charger

Original Xiaomi M365 Folding Electric Scooter Ultralight Skateboard with E - ABS Kinetic Energy Recovery System Cruise Control Function Intelligent BMS- White

Original Xiaomi M365 Folding Electric Scooter Ultralight Skateboard with E - ABS Kinetic Energy Recovery System Cruise Control Function Intelligent BMS- White

Original Xiaomi M365 Folding Electric Scooter Ultralight Skateboard with E - ABS Kinetic Energy Recovery System Cruise Control Function Intelligent BMS- White

Original Xiaomi M365 Folding Electric Scooter Ultralight Skateboard with E - ABS Kinetic Energy Recovery System Cruise Control Function Intelligent BMS- White

Original Xiaomi M365 Folding Electric Scooter Ultralight Skateboard with E - ABS Kinetic Energy Recovery System Cruise Control Function Intelligent BMS- White

Original Xiaomi M365 Folding Electric Scooter Ultralight Skateboard with E - ABS Kinetic Energy Recovery System Cruise Control Function Intelligent BMS- White

Original Xiaomi M365 Folding Electric Scooter Ultralight Skateboard with E - ABS Kinetic Energy Recovery System Cruise Control Function Intelligent BMS- White

Original Xiaomi M365 Folding Electric Scooter Ultralight Skateboard with E - ABS Kinetic Energy Recovery System Cruise Control Function Intelligent BMS- White

Original Xiaomi M365 Folding Electric Scooter Ultralight Skateboard with E - ABS Kinetic Energy Recovery System Cruise Control Function Intelligent BMS- White

Original Xiaomi M365 Folding Electric Scooter Ultralight Skateboard with E - ABS Kinetic Energy Recovery System Cruise Control Function Intelligent BMS- White

Original Xiaomi M365 Folding Electric Scooter Ultralight Skateboard with E - ABS Kinetic Energy Recovery System Cruise Control Function Intelligent BMS- White

Original Xiaomi M365 Folding Electric Scooter Ultralight Skateboard with E - ABS Kinetic Energy Recovery System Cruise Control Function Intelligent BMS- White

Original Xiaomi M365 Folding Electric Scooter Ultralight Skateboard with E - ABS Kinetic Energy Recovery System Cruise Control Function Intelligent BMS- White

Original Xiaomi M365 Folding Electric Scooter Ultralight Skateboard with E - ABS Kinetic Energy Recovery System Cruise Control Function Intelligent BMS- White

Original Xiaomi M365 Folding Electric Scooter Ultralight Skateboard with E - ABS Kinetic Energy Recovery System Cruise Control Function Intelligent BMS- White


Original Xiaomi M365 Folding Electric Scooter Ultralight Skateboard with E - ABS Kinetic Energy Recovery System Cruise Control Function Intelligent BMS- White

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Customer Reviews

4.79 out of 5
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  • Enzo
    Yes (0) Color: White
    Trottinette génial pour adolescent !!
    Bonjour a tous :) ! si vous lisez mon commentaire ces que vous êtes intéresser par la trottinette !
    je me présente je m'appelle Enzo j'ai 16 ans je pèse 49Kg j'habite a Balaruc le vieux :P

    Alors pourquoi tout ces informations.. parce que je vai vous dire pourquoi elle est génial pour nous ;)

    Tout d’abord le déballage produit nickel pas de raillure rien. protège écran, bien emballé, chargeur et out le reste nickel rien a dire !

    après avoir monté j'ai quand même remarqué que c'étais un peu dur de plier/déplier la trottinette (ça forcer) jusqu’à la rien de bien méchant :)
    le faite que je pèse 49Kg a un énooorme avantage (si vous êtes comme moi a peu près) 16 17ans etc..

    vous allez atteindre une vitesse maximal de 28km/h avec une mini pente de rien du tout pour de vrai.
    quand vous mettez "le turbo" la roue avant patine je vous conseil de poussez avec votre pied pour que vous atteignez rapidement les 25km/h.

    en parlent de ça sur le plat on fait du 26km/h PAS BESOIN DE LA DÉBRIDER :) edit: je suis sur IOS bruh...

    autonomie ! hahahaha GENIAL ! oui on peux accélérer a fond l'autonomie reste la même ce que je veux dire par la ces que vous avez réellement 30km d'autonomie (au bout de 50% de la batterie la puissance diminue mais votre autonomie non :)

    j'ai fait des monter des pavé des trottoir de la route les roues sont solides ! et vous ete tres confortable on ce sent en sécurité ces très rassurent.

    (le frein est a régler !) a resserrer :)

    (j'ai pris la version blanche elle ce sali un peu quand je monte dessus mais en même temps j'ai pas que a marcher dans la terre ! la phare avant éclaire bien la nuit et ne fait pas mal eu yeux :) le phare a rien et bien la nuit il ce voit bien Validé!)

    que dire d'autre.. AH OUI ! j'ai fait la course avec une TESLA MODEL S 75d ! et j'ai perdu lol parcontre moi au moins j'ai pas perdu mon autonomie !



    (PEUX PAS M'ETRE IMAGE CAR ELLE FONT 4,5Mo :(

    Sep 28,2018

  • Damian Dash
    Yes (2) Color: Black
    On of the greatest things for university! I made over 200km with no issues!
    So where to start. The shipping time for the item was pretty long - it took longer than expected ( 2months instead of one!). But at the end it arrived. The buildup was pretty easy. You only need to put 2 screws in actually.

    So, let’s talk about the pros!
    The whole Xiaomi scooter feels really high quality, I had a different one before - it was awful... This one is so great!

    I am using it for my university ride, when I am heading to a friend. You can use the eco mode or the sports mode. The eco mode goes max. 20km/h the sport mod can go 27-29 km/h depends if you go up and down.

    The motor is quite - like really quiet, it feels like you are having a telsa motor haha!
    The light is bright enough, the range is about 30km. I did over 210 km on my scooter and its working perfect as from the beginning!

    Also, it is easy to take the scooter to the bus or the train - you just going to use the folding mechanism to put it together. When the battery is gone - it’s not really useful - since it’s hard to push with a 12 kg scooter...
    Suggestion
    About the cons :

    the front part will get lose - a lot of people put 3D printed parts in - i put silicone in it and it works really good also the same for the back-light cables - if you will ride a lot dirt will rib the cable - and it can be broken. So I also put silicone there.

    It is really heavy - when the battery is dead - the scooter is not that useful

    Also when the scooter reaches a battery life of 25% - the maximum speed that you can use is about 15 km/h

    May 15,2018

  • kady
    Yes (0) Color: Black
    liberté assuré
    super trottinette sa faisait longtemps que je la voulais depuis sa sortie même mais j'attendais les retours pour voir si elle tenais le choc si elle était réellement fiable et apparemment oui.
    tres contente de ma trottinette une alternative entre la voiture et le scooter aller au boulot sans payer de carburant et sans chercher de place c'est un rêve de nos jours.
    Enfin bref le mien est réaliser.
    En revanche délai d'attente pour ma part très long 2 mois entre la commande et la réception mais sa valait le coups de patienter.
    De plus j'ai choisis cet trottinette car beaucoup de pièce détachées sont disponibles sur pas mal de sites et que vous avez énormément de tutoriels pour changer les roues enfin des tutoriels pour pratiquement tout donc sa encourage l'achat.
    Et même sur paris vous avez des enseignes comme pour les velib qui ont des trottinettes xiaomi m365 disponibles en libre service il faut abonner sur leur site je ne ferai pas de pub pour eux bref donc si vous voulez tester avant de l'acheter vous savez ce qu'il vous reste a faire.

    Bref Gearbest merci et le vendeur aussi.

    Oct 19,2018

  • Nikola
    Yes (1) Color: White
    One of the best products ever bought
    This electric scooter is amazing! First of all I must tell you it is so much fun to ride on this thing! I use it almost every day to go to work. The build quality is amazing! Off course it has its own flaws but there are countless tutorials on youtube on how to problem solve anything for this scooter. I have 1500km on this thing after a year and here are the things that I encountered during this time: I had 1 flat tire on the fron wheel and 3 flats on the back wheel after which I decided to upgrade to airless tires which was a great decision. This upgrade meant harder tires and more vibration stress on the overall vehicle structure which caused 2 solder joints on the battery to de-attach. After watching a few youtube instructions on this problem I borrowed a soldering iron from a friend and re-attached the contacts on the battery. Everything works normally now. If you are not going to be bothered by these small repairs then I definitely recommend this product to anyone!

    Nov 11,2018

  • David
    Yes (1) Color: Black
    Best scooter ever
    I am using the Xiaomi Mijia M365 scooter for my daily commute to work. I used to use Tue underground which took about thirty minutes door to door. It is very crowded as during the rush hours everyone uses the same line which I need to take. I bought the scooter last year in September and now it takes me 15 minutes door to door. I cut my time in half! And it is much more enjoyable than taking the underground. I also ride the scooter in bad weather. I switched to solid rubber tires which reduced maintenance a lot.
    Currently the mileage counter is about 2800 kilometers and the scooter still holds up well. I had to replace the bold and the hook if the folding mechanism and the rear fender has a small crack. also the braking pads have worn out and needed to be replaced. But these are all small maintenance issues as compared to a bike after 2800 km.
    I recommend this scooter a lot. Worth every penny!

    Nov 20,2018

  • Cali-P
    Yes (1) Color: Black
    Preis Leitung 1A
    Wer einen Hochwertigen Scooter sucht ist hier genau richtig beraten.
    Die Versandzeiten schwanken, aber es lohnt sich.
    Meiner war nach etwa 7 Wochen da.


    Das Einrichten geht in null komma nix. Im Grund eist man nach 10 Minuten Fahrbereit.
    Leider ließ das deutsche Wetter noch keine richtigen Fahrten zu, aber eins sei schonmal gesagt.
    Er ist flüsterleise.
    Nur das surren beim Beschleunigen ist zu hören und natürlich die Abrollgeräusche der Strasse.
    Ich habe den Scooter direkt auf die Solid Tires umgebaut, um sämtlichen Plattfüssen zu entgehen.
    Das war schon ein ziemlicher Kampf, die Reifen drauf zu bekommen, aber auch hier ändert sich am Fahrkomfort nichts.
    Er bleibt gleich gut.
    Wenn nun unser deutsches Strassengesetz noch etwas offener werden würde, wären sicherlich eine Menge solcher Gefährte unterwegs.
    Aber dieser Scooter sieht auf den ersten Blick wie ein Antriebsloser aus.
    Was das Fahren in der Öffentlichkeit sicher einfacher macht.
    Aber trotzdem OBACHT ;)
    Suggestion
    sind mir bisher nicht auf Anhieb aufgefallen.
    Die Apps,
    sei es die Ninebot App oder die Xiaomi App könnten ruhig auf deutsch sein.
    Aber auch auf englisch sind sie gut zu verstehen.

    Feb 02,2018

  • Lostu70
    Yes (0) Color: Black
    Monopattino elettrico XIAOMI M365 fantastico
    Il monopattino ha impiegato 35 gg ad arrivare. Nessuna spesa doganale. Imballo originale contenuto in imballo esterno di maggiori dimensioni. Arrivato in perfette condizioni. Il firmware è aggiornato alla ultima versione disponibile scaricabile attraverso la sua app originale "Segway-Ninebot".
    Il monopattino è veramente bello, la qualità dei materiali è ottima. La linea stupenda, la funzionalità eccellente. Veramente un oggetto 10 e lode.
    L'autonomia dichiarata di 30 km con me sopra (71kg) è reale. Addirittura alla seconda ricarica andando in prevalenza in modalità Economy, mi ha dato una previsione di percorrenza residua totale di ben 32 km.
    Comunque andando senza particolari riguardi di risparmio personalmente ho autonomia reale fra i 27-30km. Velocità reale di 25 km in modalità normale o di 20 in modo Economy.
    Insomma soddisfattissimo dell'acquisto.

    Oct 03,2018

  • Pascal
    Yes (2) Color: White
    Satisfait de l'article (mais délai de livraison important)
    Je souhaitais me déplacer autrement qu'en voiture en ville. À pied, trop lent, à vélo, bien mais peu pratique lorsque l'on s'habille chic, et encombrant à stationner. La trottinette électrique me semblait adaptée. J'ai découvert la multitude d'offres à tous les tarifs... Il a fallu déterminer le budget max : 300€. Hélas, à ce niveau de prix que je considérais déjà élevé pour ce genre d'article, il n'existe rien de performant. Je me suis rendu compte que mes attentes correspondaient à une budget d'environ 1000€!... Prêt à abandonner cette idée, je suis tombé par hasard sur le modèle XIAOMI M365. Après avoir longuement surfer sur le net pour m'assurer du produit, j'ai été totalement convaincu que c'était exactement ce que je souhaitais.
    Bilan, je l'ai reçue aujourd'hui, et ne suis pas déçu! Ma crainte : les crevaisons et les défaillances de batterie. Bref, on verra combien de km elle va me satisfaire pleinement.
    Suggestion
    Le site recommandé pour commander la trottinette au meilleur prix était Gearbest que je ne connaissais absolument pas. Même chose, j'ai surfé longuement pour me rassurer sur sa fiabilité...
    J'ai attendu 2 mois pour recevoir la trottinette (pourtant annoncé 30 à 40 jours). Je me suis abonné sur diverses pages Facebook pour adhérer aux communautés qui se trouvaient dans la même galère que moi : un délai de livraison largement dépassé sans aucune date de livraison assurée ni garantie de recevoir l'article un jour... Je commençais à me préparer à effectuer un litige PayPal et prévoir de nombreux mails sans réponse avec le fournisseur mais heureusement, j'ai été livré à temps! (L'article en malgré tout arrivé avec une pièce cassée...)
    Résultat, malgré mon début d'angoisse, je peux donc assurer que finalement, le site Gearbest est fiable. J'ai réussi à obtenir des informations et une communication avec le site via Facebook (Gearbest en Français).

    Dec 15,2017

  • Alberto
    Yes (1) Color: Black
    Xiaomi m365
    El diseño, tanto estético como funcional, es genial. La velocidad es alta, no he comprobado a cuánto llega, pero es realmente rápido. Las cuestas las sube, incluso las muy inclinadas, aunque con su correspondiente pérdida de potencia hasta llegar a los 5km/h en casos extremos.

    Aguanta perfectamente sobre superfícies irregulares pero hay que tener mucho cuidado con los bordillos ya que no tiene amortiguación alguna, solo la que te da el propio neumático. Las luces son muy potentes, sobretodo la de delante, que alumbra con mucha intensidad a una distancia de unos 5 metros y se atenúa a partir de esa distancia. La luz trasera sirve como referencia y parpadea cuando frenas.

    Es muy ágil y ligero cuando está en movimiento. Para arrancarlo hay que encenderlo y darle un buen impulso, una vez esto ya se puede acelerar. El sistema de seguridad que impide el arranque en parado viene muy bien para evitar sustos.
    Suggestion
    El freno de disco está algo desajustado y hay que tensar el cable. Aún así, hay muy poco margen, si lo tensas de más la rueda se queda ligeramente frenada, y si lo tensas de menos la maneta de freno se queda muy blanda y no llega a frenar del todo. Hay que tener precisión milimétrica para dejar el freno al gusto.

    El peso es de casi 13kg y aunque es algo que se sabe al comprarlo la verdad es que transportarlo a mano es algo pesado.

    El cargador es como el de un portátil. La clavija que conecta al patinete es un pitorro y su extremo es la fuente de alimentación. El cable independiente que va de la fuente de alimentación a la luz, tiene el enchufe chino. Afortunadamente es un cable que se usa por muchos otros aparatos de casa, como reproductores de video o consolas. El cable de la ps3 sirve perfectamente para cargar el patinete.

    El dibujo del neumático quizá es algo liso, podría tener más hendiduras. No tiene amottiguación.

    La autonomía es buena, pero hay que tener en cuenta que son 30km medidos a una velocidad bastante más baja que la máxima que puede alcanzar y con una carga también bastante baja. Si pesamos 85kg y vamos a velocidad máxima, la autonomía se reduce a la mitad, que sigue estando muy bien, pero la cosa cambia.

    Jan 26,2018

  • Laetitia
    Yes (0) Color: White
    Le top du top de la trottinette!
    Elle est rapidement chargée, facile à prendre en main, il est très facile de piloter la Xiaomi M365. Elle est très grande et les pneus caoutchouc sont supers, on sent beaucoup moins les irrégularités de la route et on peut faire un peu de pelouse ou de route sans bitume!
    Pour l’accélération, en mode normal, accrochez-vous elle vous laisse sur le trottoir, parfait pour traverser rapidement une route ou éviter un danger.
    Le frein à disque est très efficace et pratique lorsqu’on ne veut pas abîmer nos chaussures.
    Sous la pluie même pas peur, elle roule parfaitement sur sol mouillé et ne glisse pas du tout.
    Elle monte les côtes mais pas les montagnes :) elle me surprend chaque jour!
    La béquille est très pratique et le cache en caoutchouc de l’emplacement de charge est une super idée !
    À ajouter sur route à fort trafic et une utilisation intensive : des rétroviseurs, des clignotants et un crochet de sac !
    Suggestion
    Le pliage est assez simple mais elle reste lourde à porter si on a l’intention de la passer de plier à déplier.. Elle prend beaucoup de place mais c’est aussi pour ça qu’on s’y sent très bien à pleine vitesse.

    May 12,2018

FAQ for Original Xiaomi M365 Folding Electric Scooter

Customer Questions & Answers

  • All(57)
  • Product Information(22)
  • Stock Status(4)
  • Payment
  • About Shipping(25)
  • Others(2)
Q

is this the original product? how long it will take to dhip it to uk

By Mohamed Dec-10/2018 20:34:56

A

Hello Mohamed,


Rest assured that all of our products are genuine and original items. 

Please feel free to order anytime.


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html    

 

Q

Do you ship to Slovenia?

By Gal Dec-10/2018 16:52:21

A

Hello Gal, 
We sent this item to Slovenia. You can add the item to your cart first.

Q

Hi, am wanting to ship to Australia. Am currently in New Zealand trying to complete sale and add the shipping to Australia but it says "No More Shipping Method" when I select Australia. Please advise. Are you still shipping to Australia? Do you ship to New Zealand?

By Allan Pearce Dec-09/2018 07:32:17

A

Hello Allan,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

from which country are you sending a scooter?

By Edita Nov-27/2018 18:04:37

A

Hello Edita,

We offer products internationally from warehouses all over the World. Products and services are based on your own location. Please select the warehouse during the checkout and check your tracking information for more details.

Q

How long does it take to ship to Germany?

By E Nov-22/2018 06:15:59

A

Hello E,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Do you ship to Brazil?

By Alair Nov-19/2018 15:39:45

A

Hello Alair,

For your issue, please kindly note:

Sorry,we can not.

Q

Do you ship to New Zealand?

By karthic Nov-17/2018 10:33:49

A

Hello karthic,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

how long does it take to ship it to Australia?

By mia Nov-17/2018 01:20:04

A

Hello Mia,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Are you shipping to Cyprus the scooter?

By Alex Nov-16/2018 06:23:49

A

Hello Alex,


We have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Q

shipping to Hungary?

By alpi Nov-15/2018 20:06:14

A

Hello Alpi,

Yes, we can ship to your country for you.


Let me know if you need any further assistance. 


Q

is this the original product? how long it will take to dhip it to uk

By Mohamed Dec-10/2018 20:34:56

A

Hello Mohamed,


Rest assured that all of our products are genuine and original items. 

Please feel free to order anytime.


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html    

 

Q

How long does it take to ship to Germany?

By E Nov-22/2018 06:15:59

A

Hello E,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Do you ship to Brazil?

By Alair Nov-19/2018 15:39:45

A

Hello Alair,

For your issue, please kindly note:

Sorry,we can not.

Q

Do you ship to New Zealand?

By karthic Nov-17/2018 10:33:49

A

Hello karthic,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Are you shipping to Cyprus the scooter?

By Alex Nov-16/2018 06:23:49

A

Hello Alex,


We have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Q

Dear seller, is this the 1 fuse version or the 2 fuse version of the m365?

By Peter Nov-13/2018 22:47:56

A

Hello Peter, 
Thanks for your inquiry.

This device is 1 fuse version.

Q

Is there a EU Plug included and charger?

By Edmond Oct-21/2018 19:23:24

A

Hello Edmond,


We will send an adapter with all our products according to the order's country of delivery.


Q

How long does it take to fully charge the battery?

By Juri Oct-13/2018 22:19:29

A

Hello Juri, 
This item needs to charge 5.5 hours .

Q

What model is this ? Xiaomi M365 with higher capacity (2 fuse) or Xiaomi M187 youth addition (1fuse) item is misold to customers as M365 but only has 1 fuse the lower capacity model Please check and be aware

By Mazarul Oct-08/2018 17:23:34

A

Hello Mazarul, 
The model is M365.

Q

Can the Scooter be in the rain?

By Apinya Sep-20/2018 06:30:26

A

Hello Apinya,


Do not use the scooter in heavily rainy days or on the ground with ponding water.



Q

When this scooter will be in stock at europe?

By diego Apr-27/2018 13:37:34

A

Hello Diego,


Sorry we have no forecast for when the stock will come back. We will inform you on the page when available on Gearbest.


Q

When this scooter will be in stock in any of the europien warehouses?

By Kuba Apr-11/2018 08:57:28

A

Hello Kuba,

No, sorry.

This item is not in stock in EU warehouse temporarily.
Once it is back to our EU warehouse,we will update it on the website.
Please keep an eye on our website.Thank you for your attention.

Q

Hello is it in stock now ?

By Julian Dec-06/2017 19:43:13

A

Hello Julian,


This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Q

When back in stock? (Date)

By Mario Sep-28/2017 14:29:34

A

Hello Mario,
We except in stock between Oct 1 - Oct 13.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Do you ship to Slovenia?

By Gal Dec-10/2018 16:52:21

A

Hello Gal, 
We sent this item to Slovenia. You can add the item to your cart first.

Q

Hi, am wanting to ship to Australia. Am currently in New Zealand trying to complete sale and add the shipping to Australia but it says "No More Shipping Method" when I select Australia. Please advise. Are you still shipping to Australia? Do you ship to New Zealand?

By Allan Pearce Dec-09/2018 07:32:17

A

Hello Allan,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

from which country are you sending a scooter?

By Edita Nov-27/2018 18:04:37

A

Hello Edita,

We offer products internationally from warehouses all over the World. Products and services are based on your own location. Please select the warehouse during the checkout and check your tracking information for more details.

Q

how long does it take to ship it to Australia?

By mia Nov-17/2018 01:20:04

A

Hello Mia,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

shipping to Hungary?

By alpi Nov-15/2018 20:06:14

A

Hello Alpi,

Yes, we can ship to your country for you.


Let me know if you need any further assistance. 


Q

Are you shipping to Greece? Import tax etc, will you pay extra for this?

By Nick Nov-06/2018 01:24:12

A

Hello Nick,

We can send it to Greece.

If any taxes are incurred, they are charged by the destination country and not by GearBest. Taxes are beyond GearBest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

shipping to dublin?

By yuki Nov-02/2018 23:16:44

A

Hello Yuki,

Because the limit shipping method,this item can't be shipped to your country now. We will improve it as soon as possible.

Please kindly choose other available items.    

                                                                                           

Please let me know if you need further assistance for your order.


Q

Can you ship to Canada?

By Cong Oct-24/2018 03:51:00

A

Hello Cong,

I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. 

We will aim at improving this as soon as possible.


Please kindly check out our other available items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html



Q

Hello, do you ship to Sweden? Do you send a plug adaptor to charge it? Thanks,

By Alecio Oct-04/2018 20:20:33

A

Hello Alecio, 

Simply add your products to your cart and select the country of delivery, then the available shipping options and costs will be displayed, you will see if it can be shipped to your country. 

We will send an adapter with all our products according to the order's country of delivery.

Let me know if you need any help.

Q

Are custom duties included?

By Almeida Sep-05/2018 13:55:05

A

Hello Almeida, 

No, sorry.


Taxes do not come from us if any. 


Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies. Generally, import taxes can be reduced and in some cases avoided ( if applicable) with postal deliveries.
For more details: http://www.gearbest.com/about/faq.html 

Q

Will I need to pay customs on the product arriving to the UK from China?

By Seb Oct-25/2018 17:21:56

A

Hello Seb,

If any taxes are incurred, they are charged by the destination country and not by GearBest. Taxes are beyond GearBest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

Can you send it with the european version battery charger? I want to buy it now, please answer

By Damonji Feb-04/2018 11:41:30

A

Hello Damonji, 
We will send an adpter to you according to your country.

Please rest assured.


57 Questions & Answers View All>

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