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ILIFE V7 Super Mute Sweeping Robot Home Vacuum Cleaner Dust Cleaning with 2500mAh Li-ion Battery

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ILIFE V7 Super Mute Sweeping Robot Home Vacuum Cleaner Dust Cleaning with 2500mAh Li-ion Battery

- SAPPHIRE BLUE CHINESE PLUG 129625901

Brand: ILIFE 4.83 431 Customer Reviews | 90 answered questions

Price: 175.1

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Ship between: Feb 25 - Feb 26, Estimated Shipping Time: business days
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Robot Vacuums Buying Guide

Description:
ILIFE V7 intelligent sweeping robot, which is the new generation household vacuum cleaner with rechargeable 2500mAh li-battery, controlled by advanced intelligent program, with the following sweeping mode: Automatically sweeping, side cleaning, special cleaning, timing cleaning and mopping. Effectively release your physical body, enjoying the wisdom cleaning life. Especially for the person who has lumbar muscle strain and lumbago problems.

Main Features:
• Type: Touch Screen Vacuum Cleaner
• Suction: 400pa

ILIFE V7 Smart Mute Sweeping Robot Automatic Rechargeable Vacuum Cleaner Remote Controlled Dust Cleaning- Sapphire blue Chinese Plug

ILIFE V7 Smart Mute Sweeping Robot Automatic Rechargeable Vacuum Cleaner Remote Controlled Dust Cleaning- Sapphire blue Chinese Plug

Automatically Cleaning: Automatically sweeping, side cleaning, special cleaning, timing cleaning and mopping.

ILIFE V7 Smart Mute Sweeping Robot Automatic Rechargeable Vacuum Cleaner Remote Controlled Dust Cleaning- Sapphire blue Chinese Plug

Large capacity battery: With Built-in 2500mAh li-battery, can clean 150 square meter area.

ILIFE V7 Smart Mute Sweeping Robot Automatic Rechargeable Vacuum Cleaner Remote Controlled Dust Cleaning- Sapphire blue Chinese Plug

OBS System: Go over obstacles easily and clean every corner of the room.

ILIFE V7 Smart Mute Sweeping Robot Automatic Rechargeable Vacuum Cleaner Remote Controlled Dust Cleaning- Sapphire blue Chinese Plug

Super mute function: 50dB noise, you can sleep while cleaning.

ILIFE V7 Smart Mute Sweeping Robot Automatic Rechargeable Vacuum Cleaner Remote Controlled Dust Cleaning- Sapphire blue Chinese Plug

Fall protection: Under normal circumstances, it will protect fall down from the table or stairs.
More details about the robotic vacuum cleaner please click here Chuwi Ilife V7 English User Manual.pdf

ILIFE V7 Smart Mute Sweeping Robot Automatic Rechargeable Vacuum Cleaner Remote Controlled Dust Cleaning- Sapphire blue Chinese Plug

Specification

Product Details	Brand: ILIFE Model: V7 Cleaner Types: Vacuum Cleaner
Battery Information	Battery Brand: BYD Battery Type: Li-ion battery Battery Capacity: 2500mAh ( max. up to 2600mAh ) Battery Voltage: 14.4V Battery Current: 1.5A / 5mA Battery Power: 36W
Dimension and Weight	Product weight: 2.9500 kg Package weight: 5.7500 kg Product size (L x W x H): 34.00 x 34.00 x 8.00 cm / 13.39 x 13.39 x 3.15 inches Package size (L x W x H): 53.00 x 42.00 x 13.50 cm / 20.87 x 16.54 x 5.31 inches
Package Contents	Package Contents: 1 x Sweeping Robot, 1 x Remote Control, 2 x AAA Battery, 1 x Side Brush, 2 x Mop, 2 x Strainer,1 x Charging Base, 1 x Dusting Brush, 1 x English User Manual, 1 x Adapter

ILIFE V7 Smart Mute Sweeping Robot Automatic Rechargeable Vacuum Cleaner Remote Controlled Dust Cleaning- Sapphire blue Chinese Plug

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Customer Reviews

4.83 out of 5

5 Star 363
4 Star 65
3 Star 2
2 Star 0
1 Star 1

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All (431)
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eric1687
Yes (1) Color: Sapphire blue Size: Chinese Plug

high-end/low-budget vac

Bought it via EU Warehouse with much lower shipping cost than china warehouse.
reviews and infos on the little vac are very rare so i gave it a chance for 180€ and i wasnt disappointed.
the overal build quality is very good. the neighbours irobot 866 is not better in that point! and there is 180€ vs 600€!!
by the way: the brushes and brushmounts looks like the ones from the irobot866. so maybe they will also fit for chuwi. i'll try that if its necessary.
the remote and app for both android and ios are all in chinese and there is no! english manual with it. i'm in contact with gearbest support for that problem and some translation.
but dispite of that the use of the vac is no problem. to start the auto-mode simply push the "clean" button on the vac, remote or app. the robot will then start to clean and returns once its empty. but be careful with stuff laying on the ground like bathmat or socks. he loves them! ;)
the battery lasts in auto-mode for around 2-3 hours
i realy recommend the ilife v7 and its worth the money!
shot some pics with my ascend p6...

Suggestion

-no english manual!
-poor app (irobot roomba app is MUCH! better)
-shippingcost from china too high
Oct 27,2015
Alessandro
Yes (0) Color: Sapphire blue Size: Chinese Plug

ottimo robot aspirapolvere

Sono rimasto veramente soddisfatto da questo robot. Molto economico (acquistato per meno di euro) è veramente ottimo per le pulizie quotidiane della casa. Pur non avendo la mappatura dell'appartamento ha una batteria molto duratura (quasi due ore) che permette di pulire decisamente bene anche con i movimenti casuali effettuati dal robot. Il robot ha solo difficoltà con i fili, con i quali si incastra facilmente. Ha una spazzolina laterale per portare la sporcizia alla bocchetta di aspirazione dove è presente la spazzola a V ottima per raccogliere peli di animali o capelli. Il filtro è capiente e con filtro. Ottima la possibilità di comandare il robot mediante telecomando o app che permette di selezionare la potenza, settare il timer di accensione giornaliera, e il tipo di pulizia (movimento casuale, pulizia lungo i bordi, pulizia concentrata partendo da un punto). Ultima lode al panno presente sotto il robot che permette di raccogliere la polvere più fina rimasta al passaggio e lascia il pavimento lucido. Ottimo acquisto e robot economico straconsigliato.
Oct 11,2018
Carlos
Yes (1) Color: Sapphire blue Size: Chinese Plug

Great robot

I have two cats and the vaccum cleaner is realy used in the house. So it is a chalenge for this robot. But in fact it does the job. Having in mind the price it is really competent. It cleans the cats sand and furr. First tries to find the walls and clean near them. Then it choses some semi-random pattern around the remaining flor before going to clean again near the walls.
The batery capacity is sufficient for 40/50 min and I think it is good having in mind the type of work it does.
Does a decent work in carpet and it is competent climbing to it.
It solves very well the problems it find. If it got stucked it stops. If if sucks a wire or something that jams
the brush it makes some tries back and foward to break free and if not it turns of. So don't have to worry that it can make and damage something.
In dark situations sometimes it doesn't find the obstacle and hit it, but the shock sensors stops it realy fast and so it does not damage the furniture.

Suggestion

I could't add the robot to the app, so, I'm not able to use the app.
May 29,2018
BAPTISTE Jerome
Yes (1) Color: Sapphire blue Size: Chinese Plug

Fini la corvée d'aspirateur

Cet aspirateur que l'on pourrait plus de brosse roulante est une vraie découverte et une vraie satisfaction. En 2 semaines, je suis complètement convaincue de son utilité dans la maison.
Il aspire des poussières complètement invisibles et nettoie correctement toutes les pièces où on le laisse aller.
Il a une autonomie étonnante, et se bloque rarement. Bien entendu, il faut éviter de laisser traîner des fils et autres pièges à robot.
L'entretien est simple, penser à vider le bac à poussière.
Nous le programmons quasi tous les jours à 14h. Et lorsqu'on reviens toutes les pièces sont propres (surtout la cuisine).
Bref une belle acquisition (j"ai acheté des pièces de rechanges)

J'ai réalisé un petit article ici => http://geekmps.fr/tests/951-test-du-robot-aspirateur-ilife-v7-chuwi

Suggestion

Le bac à poussière un peu petit
Jun 09,2016
Teodor
Yes (0) Color: Sapphire blue Size: Chinese Plug

Very good product

I bought it mainly as I have a baby at home and I have also a dog (short-haired Pointer) and was hoping to resolve the dog hair issue.
And it did it in very positive manner.

My daughter love it and even called it "Mashi" -shortly from machine.

Disadvantages are missing at all - may be the trash holder can be little bigger (it is currently big enough but still) and according to us the mop function is totally unnecessary as we don't use it at all.

For sure we have recommended this robot to my friend and even two of them bought it too and they are really happy with the purchase.
Nov 16,2018
Alistair

Yes (0) Color: Sapphire blue Size: Chinese Plug

Domestic Bliss !

1) Quiet, unobtrusive and thorough cleaning.
2) Simple to empty the box each day
3) One chore less to do every day
4) "Service" kits available to ensure continuing effectiveness

This review is old......but I've had this cleaner for over TWO YEARS, which is astonishing. I had honestly expected it to last for a while, then need replacing. But it just keeps going, really impressive !
Remember to get a "service kit" each year to replace the brush & mat, but otherwise, sit back and relax while "Robbie" (Sorry, I named mine !) does the work.....Brilliant !

Suggestion

1) None !

Jul 26,2018
Den
Yes (1) Color: Sapphire blue Size: Chinese Plug

CHUWI ILIFE V7

Убирается уже месяц, никаких нареканий!

Плюсов полно, главное для меня:
- убирает, я не знаю где он находит столько пыли, но находит много )
- легко обслуживать и чистить, весь мусор в контейнере, волосы на щетке, щетка снимается одним движением, фильтры с контейнера так же снимаются легко, все легко помыть и собрать обратно, весь процесс занимает 5 минут.
- не смотря на то что снимается все легко, крепления выглядят довольно надежно и опасений не вызывают )
- Хорошая комплектация, ничего лишнего
- Управление с телефона реально работает
- Дизайн лучше чем у 99% конкурентов

Suggestion

На мой взгляд немного нелепо иногда в слепую ищет базу, это мой первый робот, возможно они все так подтупливают.
Mar 21,2016
うえまさ
Yes (0) Color: Sapphire blue Size: Chinese Plug

ほんとうに買ってよかったです

僕自身はルンバを持ってなくて前からほしいなと思っていたところ、ルンバを持ってる人が「ルンバより良い！」って言ってるのを Facebook 上でみて買ってみました。
申し訳ないけど中国製ということでいろいろ不安に思いつつも、この価格だしまあある程度動いてくれたらいいかなって思ってました。

が、予想以上に良い働きをしてくれます！
しっかりゴミやホコリをキャッチしてくれるし、お願いした時間がきたら掃除を始めるし、ちゃんと自分の家にも一人で帰れる（笑）

この価格でこの性能は本当に素晴らしいです！
お掃除ロボットを買ったのが初めてなので比較はできないのでこのくらいしか書けませんが今のところ非常に満足しています。
あとは耐久性がきになるところですが…。

Suggestion

一応微妙な点もいくつかありました。

1. アプリで操作できるのは素晴らしい！けど、中国語しか対応してないので日本語にも対応して欲しい
2. 説明書も中国語。はじめ主電源の位置がわからなくて焦りました…Gearbest の動画見なかった絶対気づかなかったとおもいます
3. アプリがあるから問題ないけど、リモコンをもう少しマシにしたほうがいいかな…。タダでもらえるおまけの携帯ゲームみたいなクオリティ
Jul 02,2016
yo vlogs
Yes (4) Color: Sapphire blue Size: Chinese Plug

ILIFE V7 Super Mute Sweeping

this Ilife v7 is a perfect vacuum cleaner in term of cost and performance i spend 150 $ and i am cleaning room properly without any issue but after all that you have to clean the machine for better performance i am satisfied my purchase if your need more detail plz check my video in which i demonstrate all steps
Sep 08,2018
Tirtau
Yes (0) Color: Sapphire blue Size: Chinese Plug

Mr

It can work on all kinds of floor,such as wood/tile/marble/thin carpet.It is not intended to replace a conventional vacuum, but it does a remarkable job of dusting hard surface floors, sweeping crumbs from under cabinets, and sweeping the two area rugs we have (both with very short pile). I would start the robot when I get home and go about life.

Suggestion

It works great on regular carpet, but if you have accent carpets it can get stuck on it OR does run a little slower and I'm guessing it uses more battery doing it.
Feb 15,2018

FAQ for ILIFE V7 Super Mute Sweeping Robot Home Vacuum Cleaner Dust Cleaning with 2500mAh Li-ion Battery

What is the requirement of phone to using ILIFE V7 vacuum cleaner?

1. Blutooth 4.0 or above;

2. Android 4.3 or above, IOS 6.0 or above;
what is the capacity of dust box?

0.3L.
Will it come with virtual wall?

It won't come with virtual wall.
Does the ILIFE V7 vacuum cleaner support floor mopping?

It supports mopping, and you can wet the mop to clean.
Does it have HEPA filter?

Yes, it does.
Does ILIFE V7 vacuum cleaner have water tank?

No, it doesn't.
Where can i download the English user manual?

You can visit our blog to download the user manual: ILIFE V7 vacuum cleaner user manual in English
Where can i place the charging base?

It is recommended to place the charging base along the wall, and there is no items on the front of it within 2 meters, left and right no items within 1 meters.
What are the meanings of warn beep?

1. One beep: check the wheel and brush;

2. Two beeps: clean the cliff sensor and check the bumper;

3. Three beeps: move the robot to open place and reboot it;

4. Four beeps: check the rolling brush.
Is it dangerous to touch the charging pins on the robot or charging home base?

No. The maximum output voltages of the robot and the charging home base are within the safe current limit for human contact.
ILIFE V7 smart vacuum cleaner side brush doesn’t work, what can i do?

The post will help you to slove this problem: Easy tutorial for solving ILIFE V7 vacuum cleaner 6 problems
View more

Customer Questions & Answers

All(90)
Product Information(62)
Stock Status(6)
Payment(2)
About Shipping(16)
Others(4)

Q How long is the guarantee? By gabriela Nov-14/2018 17:22:23: A

Hello gabriela,
Please kindly review our warranty here : http://www.gearbest.com/about/warranty-and-return.html

Q hello, i would like get european adapter :) By pawel Jun-13/2018 17:05:11: A

Hello Pawel,

We will send an adapter with all our products according to the order's country of delivery.

Q What is the average delivery time for France? By matthieu Apr-23/2018 11:24:09: A

Hello matthieu,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.

Please refer to our shipping estimations below:
1) Expedited Shipping: 3-7 business days
2) Unregistered Air Mail & Registered Air Mail: 10-40 business days
3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

Q is a european plug included? By sonja Oct-30/2017 15:46:54: A

Hello sonja,

We will send you an EU adapter for free.

Q Hello, could I control ilive v7 with iphone? I cant't find any application. By Piotr Sep-23/2017 07:57:15: A

Hello Piotr,
We are sorry it can't.

Q Does this item come with a uk 3 pin plug or will you need an adapter for it? By Ben Aug-10/2017 20:50:58: A

Hello Ben,

Yes. We will send an adapter with all our products according to the order's country of delivery.

Q Does this item compatible with a uk plug socket? And do you ship to the uk? By Ben Aug-10/2017 20:22:08: A

Hello Ben,
It is an Chinese plug, usually we will ship out this item with an adaptor against your country.
We can ship out to UK.

Let me know if you need any further assistance.

Q Hello, I'm living in Germany. Is the product shipped from EU warehouse, e.g. from UK (as mentioned in some german test magazines)? Do I have to pay taxes if I choose expidited shipping? Thanks & best regards Stefan By Stefan Jul-26/2017 09:05:01: A

Hello Stefan,

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.

For more details, please check your local customs website.
See our FAQ's here: http://www.gearbest.com/about/faq.html

Q Do i have to pay tax if i order this to Netherlands? By Rajitha Jul-05/2017 14:08:59: A

Hello Rajitha,

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.

For more details, please check your local customs website.
See our FAQ's here: http://www.gearbest.com/about/faq.html

Q Is this item available from a EU warehouse? By Melanie Jun-07/2017 20:09:16: A

Hello, Melanie
Thank you for the inquiry.
Sorry, the item is not available in the EU warehouse.
Please feel free to contact us if you have additional questions.

Q hello, i would like get european adapter :) By pawel Jun-13/2018 17:05:11: A

Hello Pawel,

We will send an adapter with all our products according to the order's country of delivery.

Q is a european plug included? By sonja Oct-30/2017 15:46:54: A

Hello sonja,

We will send you an EU adapter for free.

Q Hello, could I control ilive v7 with iphone? I cant't find any application. By Piotr Sep-23/2017 07:57:15: A

Hello Piotr,
We are sorry it can't.

Q Does this item come with a uk 3 pin plug or will you need an adapter for it? By Ben Aug-10/2017 20:50:58: A

Hello Ben,

Yes. We will send an adapter with all our products according to the order's country of delivery.

Q Dear Gearbest ! Is there a water tank in the package ? Best Regards By Szilard May-12/2017 12:52:38: A

Hello Szilard,

Package Contents: 1 x Sweeping Robot, 1 x Remote Control, 2 x AAA Battery, 1 x Side Brush, 2 x Mop, 2 x Strainer, 1 x Charging Base, 1 x Dusting Brush, 1 x English User Guide, 1 x Adapter.

Q Does this handset come with EU Plug? By Carlos Apr-25/2017 20:10:50: A

Hello Carlos,

We will send an adapter with all our products according to the order's country of delivery.

Q Is this US plug? By Chance Moss Mar-31/2017 19:39:05: A

Hello Chance,
There is no US VERSION.But we may ship the item with US adapter for you.

Q Does this product come with US plug or an adaptor? By Natasha Feb-08/2017 17:44:47: A

Hello Natasha,
It is Chinese plug.
We will send you an adapter.

Q trae el deposito de agua o hay que pedirlo aparte,gracias By esther Jan-31/2017 17:31:46: A

Hello esther,
Thank you for your inquiry.
Please check the Package Contents 1 x Sweeping Robot, 1 x Remote Control, 1 x Side Brush, 2 x Mop, 2 x Strainer, 1 x Charging Base, 1 x Dusting Brush, 1 x English User Guide, 1 x Adapter.
Please feel free to contact us if further questions.Thank you for your attention.

Q Where can I find the app from android which is mentioned? By Simon Jan-26/2017 12:13:15: A

Hello Simon,
Thank you for your inquiry.
Please check this link for your reference: http://download.appinthestore.com.s3.amazonaws.com/2016-globale-FAQ-data/Watch/User%20Manual/1296259%20ILIFE%20V7%20English%20User%20Manual.pdf
Please feel free to contact us if further questions.
Thank you for your attention.

Q hola,me interesaria el ilife v7 ,no se si me puedes decir cuando lo tendreis nuevamente.muchas gracias By amparo Jan-02/2017 14:56:21: A

Hello amparo
Yes, we have stock in China warehouse, please feel free to order it.
Best Regards

Q Hello, when this model will be available to ship from EU :) ? By Grzegorz Aug-18/2016 13:07:36: A

Hello Grzegorz,
This item is not in stock in EU warehouse temporarily.
Once it is back to our EU warehouse,we will update it on the website.
Please attention to our website.Thank you for your attention.

Q Will it ever be restocked in EU? By Nejc Jul-17/2016 18:39:42: A

Hello Nejc,
The item is in stock in China wearhouse now.
It will not avalible in EU..

Q Hello, When this model will be in EU warehouse? By Ruslan Janovic Mar-29/2016 10:38:40: A

Hi Ruslan,
Thank you for your inquiry.
This item is not in stock in EU warehouse temporarily.
Once it is back to our EU warehouse,we will update it on the website.
Please keep an eye on our website.Thank you for your attention.

Q Hey, I've read that you didn't know if the stock would be refilled in the EU, but that was last month. Any new info about this matter? I'd like to buy a product, but with the high transportcosts from China I'd rather buy it from within the EU. Regards, Femke By Femke Dec-16/2015 16:26:25: A
Hi Femke, I am sorry that this item is unavailable in EU stock for now. We can not sure when it will be available in EU stock. It depends on the customers' demand and the production of this item. We will try to replenish this item in EU as much as we can. Please kindly continually concern this item on our website. For now it is only available for purchase in China and USA warehouses. Thank you for your understanding. Please feel free to ask further presale questions.

Q Hi Any date when the eu warehouse will be in stock again? Thanks David By David Nov-15/2015 17:04:41: A
Hi David,
We are sorry that we do not have the plan to sell this phone in the EU warehouse for the moment. But it may restock at any time. Please pay attention to our website for the update. Please feel free to ask if you have further questions.

Q Hello, We want to buy the arti le iLife w7'the shipping will be italy via priorità line, in this case the tax will be includono or we must to pay an addictinal tax for importi gli. Thanks in advance By Andrea Jan-15/2017 01:50:26: A

Hello Andrea,

Thank you for your inquiry.
Unfortunately, Tax totally depends on the local customs policy. The customer is solely responsible for customs tax and any other customs-related charges if exists. Please consult your local customs office for more details before placing the order.
Thank you, Let me know if you need any help.
Have a nice day!

Q Which company used to transport the shipment to Spain? Do I have to pay customs? What amount is paid in customs? By pefarite Mar-12/2016 21:28:11: A

Hello pefarite，
We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.
Please refer to our shipping estimation below:
A. Expedited Shipping: Around 3-7 business days to arrive.
B. Standard Shipping: Between 7-10 business days to be delivered.
C. Flat Rate Shipping: Between 10-25 business days to be received.
For more shipping details http://www.gearbest.com/about/shipping-methods.html
Customs is a governmental agency responsible for regulating the shipments entering a specific country or region.
All shipments being sent to or from region must clear Customs first.
It is always the buyer's responsibility to clear customs and pay the relevant Customs duties. Gearbest do not add taxes, VAT, duty, or any other hidden charges.
For more details, please refer to links: http://www.gearbest.com/about/faq.html

Q Does this item compatible with a uk plug socket? And do you ship to the uk? By Ben Aug-10/2017 20:22:08: A

Hello Ben,
It is an Chinese plug, usually we will ship out this item with an adaptor against your country.
We can ship out to UK.

Let me know if you need any further assistance.

Q Hello, I'm living in Germany. Is the product shipped from EU warehouse, e.g. from UK (as mentioned in some german test magazines)? Do I have to pay taxes if I choose expidited shipping? Thanks & best regards Stefan By Stefan Jul-26/2017 09:05:01: A

Hello Stefan,

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.

For more details, please check your local customs website.
See our FAQ's here: http://www.gearbest.com/about/faq.html

Q Is this item available from a EU warehouse? By Melanie Jun-07/2017 20:09:16: A

Hello, Melanie
Thank you for the inquiry.
Sorry, the item is not available in the EU warehouse.
Please feel free to contact us if you have additional questions.

Q Hey, is it possible to ship the cleaner to germany? regards, Marvin By Marvin May-03/2017 10:45:15: A

Hello Marvin,

Yes, we can ship the item to Germany.

Q Is it possible to send it via other mail services to make delivery cheaper By Yegor Aug-14/2016 16:41:02

Hello Yegor, There is only a shipping method now , please check it .

It is not possible to send it via other mail services to make delivery cheaper at the moment.

Expedited Shipping 3 - 7 business days $105.31

You can see the Shipping costs and delivery time during the check out. Steps to follow:

Add your product to your cart

2. Enter your delivery country

3. The shipping cost will be displayed automatically.
The price shown on the on the product page is the item price, shipping cost is not included.
Delivery cost depends on the shipping method on many factors such as weight, shipping time and the destination country.

Q what are the Customs payments for Germany By peterstefan Jul-14/2016 10:47:18: A

Hello peterstefan，
Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies. Generally, import taxes can be reduced and in some cases avoided ( if applicable) with postal deliveries.
For more details: http://www.gearbest.com/about/faq.html

Q Can you please inform me cost of shipping to Iceland for 1 pcs? By Björgvin Jun-07/2016 09:48:48: A

Hello Björgvin,
You can see the Shipping costs and delivery time during the check out. Steps to follow: 1.Add your product to your cart 2. Enter your delivery country 3. The shipping cost will be displayed automatically.
The price shown on the on the product page is the item price, shipping cost is not included.
Delivery cost depends on the shipping method on many factors such as weight, shipping time and the destination country.

Q In this product is shipping included. I can not finished with payment because system want me to finished shipping method. There is not any option for shipping method, so it looks very bad for many of potential buyers. By product in cart without shiping method May-10/2016 01:32:48: A

Hello product,
Thanks for your inquiry. We apologize for this inconvenience, because of the limit shipping method, this item can't be shipped to your country now. We will improve it as soon as possible.

Q you ship this in us By joseph d sumbillo Apr-16/2016 22:45:08: A

Hello joseph,
Thank you for your inquiry,we can ship it to US.Have a nice day.

Q I'd love to buy this product but shipping to the Netherlands is almost as expensive as the product itself! $110. Is there any alternative shipping method or will the item be in stock at the EU warehouse sometime soon? Thanks! By Jesse Mar-09/2016 16:21:53: A

Hi Jesse ,
Thank you for your inquiry,it is just available in our China warehouse now.
Delivery cost depends on the shipping method (the flat rate shipping is free shipping） that is selected and weight, along with the shipping time and the destination country.
Please add all the items to cart, and then choose the country you want the order to be shipped to.
The estimate shipping cost and total amount will be displayed for each shipping method.

Q How long is the guarantee? By gabriela Nov-14/2018 17:22:23: A

Hello gabriela,
Please kindly review our warranty here : http://www.gearbest.com/about/warranty-and-return.html

Q What is the average delivery time for France? By matthieu Apr-23/2018 11:24:09: A

Hello matthieu,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.

Please refer to our shipping estimations below:
1) Expedited Shipping: 3-7 business days
2) Unregistered Air Mail & Registered Air Mail: 10-40 business days
3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

Q Do i have to pay tax if i order this to Netherlands? By Rajitha Jul-05/2017 14:08:59: A

Hello Rajitha,

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.

For more details, please check your local customs website.
See our FAQ's here: http://www.gearbest.com/about/faq.html

Q where i can find the replace brushes? By fraferj Apr-08/2016 15:38:59: A

Hello fraferj,
Thank you for your inquiry,we are sorry we don't have replace brushes for this item.Have a nice day.

90 Questions & Answers View All>

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Shipping

There are two key factors which will affect the time you receive your items.

1: Item processing time
After receiving your order,we require some time to test the product to ensure its quality.The exact processing time varies depending on the item.The average processing time is 3 working days.but this can also be affected by the item's stock status. For small quantity orders,the processing time is 1-3days while larger quantity orders may require 2-5days.

2

Shipping methods

China Warehouse:
Shipping Type	Country or Region	Arrive within 1-7 Days	Arrive within 8-15 Days	Arrive within 16-30 Days	Arrive within 31-45 Days	Average Time (Days)
Unregistered Air Mail or Registered Air Mail	United States	0.52%	44.87%	49.88%	3.5%	18.13
	Spain, United Kingdom, Italy, Germany, France & Portugal	5.18%	43.44%	48.34%	1.17%	15
	Netherlands, Greece, Poland, Hungary, Slovakia, Czech Republic	2.96%	40.34%	52.54%	3.74%	18.66
	Russia	0%	4.45%	84.41%	11.1%	28
	Japan, Korea	0%	21.30%	68.80%	9.66%	17.75
	Brazil	0%	0%	23.91%	72.09%	38.6
	Turkey	0%	37.75%	59.05%	3.1%	20.33
	Thailand, Singapore & Malaysia	0%	40.39%	56.12%	2.6%	16.2
	Other countries	0.7%	38.79%	47.94%	8.56%	23.57
Priority Line	United States	12.28%	79.05%	7.4%	0.52%	11.75
	Spain, United Kingdom, Italy, Germany, France & Portugal	8.44%	66.56%	23.45%	0.45%	13.55
	Russia	0%	3.48%	75.79%	20.04%	31
	Brazil	2.21%	6%	61.29%	25.46%	30
	Turkey	20.42%	77%	3%	0.08%	10
	Australia	7.67%	86.60%	5.68%	0%	11
	Korea	97.54%	1.57%	0.89%	0%	7
	Japan	95.80%	2.09%	0%	0%	6.84
	Thailand, Singapore & Malaysia	58.96%	41.04%	0%	0%	8.45
	Other countries	22.33%	30.8%	27.62%	17.64%	18.65
Expedited Shipping	ALL countries(EMS)	3.8%	46.8%	26%	15%	14.8
Expedited Shipping	ALL countries(DHL)	65.8%	25.75%	3.86%	0.37%	6.72
GW Warehouse: Typically 3-5 days to the UK, 3-7 days to other European countries.
USA Warehouse:Generally, 3-7 days to a USA address.
ES Warehouse:Generally, 2-5 days to the Spain, 3-7 days to the Portugal.
Shipping from warehouse nearest to shipping address is faster. Additional charges may apply.
Note:This is a general guide and delays maybe caused force majeure, natural disasters, inclement weather, war, public holidays, and factors outside our control.

Payment

Gearbest.com accepts PayPal,Credit Cards,Wire Transfer,Westem Union, YandexMoney,Webmoney,Boleto,OXXO and BKM as secure payment methods.

1: Paypal
The most convenient payment method in the world.

2: Wire transfer
For orders which exceed $1,500,please contact us at support@gearbest.com.
Note: please email us the order number,the amount transferred along with currency type,and the exact date of the wire transfer.

3: Western Union
Please contact us at support@gearbest.com for details.
Note: please email us the following information after you have paid via Westem Union:
· Control Number(10 digits)
· The exact amount sent along with the currency
· Name of sender.
· Address of sender

4: YandexMoney、 Webmoney
With YandexMoney and Webmoney, it is convenient and safe for you to pay via credit card、wallet or cash

5: Boleto
For Brazil customers, we accept Boleto: you only need to fill in the payment information, remember your Boleto Voucher information and pay it within 3 days at any Boleto stores.

6: OXXO
For Mexico customers, we accept OXXO: you can choose OXXO payment on our website, and then remember your OXXO Voucher information and pay it within 3 days at any OXXO stores.

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Customer Questions & Answers

How long is the guarantee?

hello, i would like get european adapter :)

What is the average delivery time for France?

is a european plug included?

Hello, could I control ilive v7 with iphone? I cant't find any application.

Does this item come with a uk 3 pin plug or will you need an adapter for it?

Does this item compatible with a uk plug socket? And do you ship to the uk?

Hello, I'm living in Germany. Is the product shipped from EU warehouse, e.g. from UK (as mentioned in some german test magazines)? Do I have to pay taxes if I choose expidited shipping? Thanks & best regards Stefan

Do i have to pay tax if i order this to Netherlands?

Is this item available from a EU warehouse?

hello, i would like get european adapter :)

is a european plug included?

Hello, could I control ilive v7 with iphone? I cant't find any application.

Does this item come with a uk 3 pin plug or will you need an adapter for it?

Dear Gearbest ! Is there a water tank in the package ? Best Regards

Does this handset come with EU Plug?

Is this US plug?

Does this product come with US plug or an adaptor?

trae el deposito de agua o hay que pedirlo aparte,gracias

Where can I find the app from android which is mentioned?

hola,me interesaria el ilife v7 ,no se si me puedes decir cuando lo tendreis nuevamente.muchas gracias

Hello, when this model will be available to ship from EU :) ?

Will it ever be restocked in EU?

Hello, When this model will be in EU warehouse?

Hey, I've read that you didn't know if the stock would be refilled in the EU, but that was last month. Any new info about this matter? I'd like to buy a product, but with the high transportcosts from China I'd rather buy it from within the EU. Regards, Femke

Hi Any date when the eu warehouse will be in stock again? Thanks David

Hello, We want to buy the arti le iLife w7'the shipping will be italy via priorità line, in this case the tax will be includono or we must to pay an addictinal tax for importi gli. Thanks in advance

Which company used to transport the shipment to Spain? Do I have to pay customs? What amount is paid in customs?

Does this item compatible with a uk plug socket? And do you ship to the uk?

Hello, I'm living in Germany. Is the product shipped from EU warehouse, e.g. from UK (as mentioned in some german test magazines)? Do I have to pay taxes if I choose expidited shipping? Thanks & best regards Stefan

Is this item available from a EU warehouse?

Hey, is it possible to ship the cleaner to germany? regards, Marvin

Is it possible to send it via other mail services to make delivery cheaper

what are the Customs payments for Germany

Can you please inform me cost of shipping to Iceland for 1 pcs?

In this product is shipping included. I can not finished with payment because system want me to finished shipping method. There is not any option for shipping method, so it looks very bad for many of potential buyers.

you ship this in us

I'd love to buy this product but shipping to the Netherlands is almost as expensive as the product itself! $110. Is there any alternative shipping method or will the item be in stock at the EU warehouse sometime soon? Thanks!

How long is the guarantee?

What is the average delivery time for France?

Do i have to pay tax if i order this to Netherlands?

where i can find the replace brushes?

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Shipping

Item processing time

Shipping methods

Payment

Paypal

Wire transfer

Western Union

YandexMoney、 Webmoney

Boleto

OXXO

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