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How to download the App of Alfawise Mini 3 Smart Bracelet?
To download the App, search "H Band" by using App Store on iOS devices; search "H Band 2.0" or "H Band" by using Google Play on Android devices; or scan the QR code on the package.
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How to connect Alfawise Mini 3 Smart Bracelet with phone?
Long press the control button on the bracelet to power on, open the Bluetooth and the App of your smartphone to search the smart bracelet, and connect to it. Tips: please ensure the bracelet has residual electricity, and the distance between the bracelet and smartphone is less than 0.5m. If you fail to connect, please restart or restart the Bluetooth of your phone.
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Why there is heart shape on the display and vibration sometimes?
Once the "Heart Rate Alarm" is turned on, and your heart rate exceeds the limit, the bracelet will alert you when it detects the excessive value. You can also go to the settings of the App to turn off the function.
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Why the smart bracelet often automatically disconnects itself from the phone?
This depends on the operating system of your smartphone. Android systems turn off many Apps for lower power consumption after the screen is turned off. Thus, it is recommended to give the permissions to "H Band" to enable it to operate after the screen is locked.
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What is the difference between Universal Mode and Private Mode in blood pressure measurement?
Alfawise Mini 3 cannot serve you as medical devices, but provides comparison of blood pressure before and after workout. Those whose blood pressure is normal should choose Universal Mode, whereas, those whose blood pressure is too high or too low should choose Private Mode, and then, set the normal blood pressure value. Please notice that use Private Mode, the measurement will be more accurate, showing you the difference between before and after doing sports or taking medication.
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How long the working time of Alfawise Mini 3?
Usually about 5 - 10 days, if turn off the auto heart rate testing, blood pressure testing, call reminder and message push, the working time will last 10 days, the standby time up to 15 days.
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Why the App does not show my heart rate data?
1. Please check whether the funciton of "Heart Rate Monitor" is enabled on the App. If it is turned off, Alfawise Mini 3 will not measure your heart rate.
2. Please choose the right skin color of the App when you install the App.
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Why there are no notifications from messaging Apps for me?
To have notifications, both conditions should be satisfied:
a. go to the settings of "H Band" to enable the notifications from the messaging Apps you need;
b. go to the settings of your phone, give the permission of notifications to "H Band" and all the messaging Apps.
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Is the bracelet waterproof?
Yes. With IP67 rating, it is resistant to water splashes, can be worn when you wash your hands, or take a shower. However, it is strictly forbidden to use it in hot water, and it is not recommended to wear it when you are diving.
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What languages does it support?
It supports English, German, French, Spanish, Italian, Portuguese, Chinese, Chinese Traditional, Japanese, Korean, Russian, Vietnamese. The default language is English.
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Why the smart bracelet cannot find your phone?
Please ensure the Bluetooth functions well, and the two devices are connected properly:
1. If the smart bracelet and the phone are connected but your phone is mute, it will not make a sound;
2. If your phone is in Power Saving Mode, it will not make a sound, either.
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How can I choose the smartwatch that fits me the most?
You can consider these points:
● OS & compatibility
● display material
● buttons or touch
● APP and features
The detail suggestions you can read this post：
Smartwatch buying guide :
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What functions can be used when Bluetooth is off?
Usually pedometer, sleep monitor, alarm and heart rate monitor still can be used without connecting to Bluetooth. Calling reminder, remote camera, find phone need Bluetooth connection.
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I can't find wristband when I try to pair it with my phone. How to fix this?
1. Please make sure the Bluetooth on your phone has been switched on, and keep wristband and your phone within 0.5 meter. After pairing Bluetooth.
successfully, the Bluetooth communication range is less than 10 meters.
2. Please check if the battery of wristband is running low.
3. Please restart the Bluetooth connection.
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Why the device cannot boot or start up properly?
Please charge your new device for at least 10 minutes or more before the first usage, this ensures normal device boot and optimal operation.
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Can this item be shipped to my country?
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How to catch the best price on GearBest?
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How many payments does GearBest support?
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How to cancel the order on GearBest?
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How to clean and maintain the smartwatch or smart band?
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How to choose a smart band？
You should consider the function and quality first, then take about the appearance. here is a specific guide for you.
How to choose a smart band?
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